Account FAQs
If you need help with any of your computer Accounts or Logins at WKU, you may contact the ITS Service Desk via phone at (270) 745-7000, Chat, Knowledge Base, or Service Catalog.
Category: Email & Calendars / WKU Email Accounts
Information on how to rename your WKU email account.
Category: Email & Calendars / WKU Email Accounts / Settings and Configuration
Instructions for finding your WKU email address.
Instructions for resetting your student email password.
Category: Software & Programs / Microsoft 365
Instructions for current Faculty, Staff, and Students on installing Microsoft 365 for free on their personally-owned Macintosh device.
Category: WKU Accounts & Passwords
Information about changing incorrect information on file with WKU.
Information about the differences in WKU accounts.
Instructions for locating your NetID.
Instructions for locating your WKUID.
Information on what type of accounts get issued to SKY KCTCS students living on WKU's campus.
Instructions for resetting your NetID password.
Instructions for resetting your WKUID PIN.
Need Assistance?
The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.
Some of the links on this page may require additional software to view.