Systems Status
Information provided here alerts you to downtimes, outages, and other issues preventing or impairing access to various ITS systems. If experiencing difficulties with a system, use this site to check for alerts and other information.
Additional information and scheduled downtimes for each system are available by clicking the system's name. You may view all systems with scheduled downtimes by clicking the Scheduled Downtimes tab.
Last Updated October 14th, 2019 4:07pm Central Time
| System Name | Status |
|---|---|
| Software Center | Planned Outage |
| AD File/Print | Normal |
| Advance | Normal |
| Astra Event/Course Scheduling | Normal |
| Banner Finance Reports | Normal |
| Banner Forms | Normal |
| Blackboard (Online Courses) | Normal |
| Departmental Computer Labs | Normal |
| Normal | |
| iWKU | Normal |
| Mediasite | Normal |
| myWKU | Normal |
| NetID Authentication | Normal |
| Network Infrastructure | Normal |
| Other | Normal |
| Student Technology Centers (Open Labs) | Normal |
| Telephone System | Normal |
| Topnet | Normal |
| WKU InfoView | Normal |
| www.wku.edu | Normal |
| System Name | Scheduled Downtime |
|---|---|
| AD File/Print | The P:, S:, and U: drives will be unavailable on Saturdays from 3 AM - 5 AM due to routine maintenance. During this time, access to these locations via MyStuff will also be unavailable. |
| Advance | Approximately 2am-2:30am |
| Astra Event/Course Scheduling | The Astra Cloud upgrade is complete and it's back up and running. We thank you for your patience! |
| Banner Finance Reports | 1:00 AM to 5:00 AM daily. |
| Banner Forms | Approximately 2:00 AM to 3:00 AM daily. Banner will be unavailable on Saturday, August 18th, 2018 from approximately 6:00 AM until 8:00 AM for scheduled maintenance. |
| Network Infrastructure | There is a scheduled maintenance for CRD and the WKU farm on Friday, October 11th , beginning at 9:00 AM, that is expected to last approximately two hours. This will cause intermittent outages of Wired data, Wi-Fi, and voice connectivity throughout the both locations during the maintenance window. |
| Other | Databases, eBooks, and online journals provided by WKU Libraries will be inaccessible from approximately 6 AM to 8 AM on Thursday, January 17th to allow for software upgrades. |
| Topnet | Approximately 2:00 AM to 3:00 AM daily. |
| WKU InfoView | 1:00 AM to 5:00 AM daily. |
Report a Problem
Contact the ITS Service Desk for more information or to report a problem.
Status Key
Normal
To the best of our knowledge, this system is behaving normally.
Investigating
It is not immediately evident if this system is impaired, but it is currently under investigation.
Impaired Access
Although the system is not completely down, parts of the system are unavailable.
Unavailable
This system is down and all services are inaccessible.
Planned Outage
This system has an upcoming planned outage.
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