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Service Desk


Technology support can be reached in a variety of ways.

Phone

Give us a call.

(270) 745-7000

 

Chat

Connect live online.

Chat Online

 

Walk-up

Visit ITS in person.

Available Services

 

Self-Help

Search knowledge base for known solutions.

Knowledge Base

 

Service Catalog

Submit a form to request assistance online.

Get Started

 

Manage My WKU Accounts

Lookup account information and reset passwords.

Get Started

 

Remote Assistance

Initiate screen sharing (requires single-use code from ITS).

Remote Assistance

 

 

Technically Speaking

A web series produced by consultants from the ITS Service Desk. We provide tips & tricks to make your time in front of the computer screen just a little bit easier.

Learn More

 

Twitter

Follow @WKUITS for latest information and alerts.

@WKUITS

 

ITS Projects & Operations

Projects have a broad range of requirements, resource needs, and institutional impact. Operations cover a range of regularly performed tasks, support, and maintenance responsibilities. Learn how we apply our resources to serve the institution.

Projects  Operations


Regular Hours

Holiday Coverage

 

Upcoming Training

New Faculty/Staff IT Orientation: Zoom Conference
  • 9:00am
Register
New Faculty/Staff IT Orientation: Zoom Conference
  • 9:00am
Register
New Faculty/Staff IT Orientation: Zoom Conference
  • 9:00am
Register

 


Some of the links on this page may require additional software to view.

 Last Modified 8/31/22