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Service Desk

The ITS Service Desk serves as a single point of contact for technology support and can be reached in a variety of ways.


Give us a call.

(270) 745-7000



Connect live online.

Chat Online



Search knowledge base for known solutions.

Knowledge Base


Service Catalog

Submit a form to request assistance online.

Get Started


Manage My WKU Accounts

Lookup account information and reset passwords.

Get Started


Remote Assistance

Initiate screen sharing (requires single-use code from ITS).

Remote Assistance



Technically Speaking

A web series produced by consultants from the ITS Service Desk. We provide tips & tricks to make your time in front of the computer screen just a little bit easier.

Learn More



Follow @WKUITS for latest information and alerts.



Regular Hours

Holiday Coverage


Upcoming Training


Some of the links on this page may require additional software to view.

 Last Modified 5/10/21