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Service Desk

Technology support is available in a variety of options for your convenience.


Give us a call.

(270) 745-7000



Connect live online.

Chat Online



Visit ITS in person.

Available Services



Search knowledge base for known solutions.

Knowledge Base


Service Catalog

Submit a form to request assistance online.

Get Started


Manage My WKU Accounts

Lookup account information and reset passwords.

Get Started


Remote Assistance

Initiate screen sharing (requires single-use code from ITS).

Remote Assistance



Technically Speaking

A web series produced by consultants from the ITS Service Desk. We provide tips & tricks to make your time in front of the computer screen just a little bit easier.

Learn More



Follow @WKUITS for latest information and alerts.



ITS Projects & Operations

Projects have a broad range of requirements, resource needs, and institutional impact. Operations cover a range of regularly performed tasks, support, and maintenance responsibilities. Learn how we apply our resources to serve the institution.

Projects  Operations

Regular Hours

Holiday Coverage


Upcoming Training


Some of the links on this page may require additional software to view.

 Last Modified 8/14/23