Facebook Pixel ITS - Service Desk | Western Kentucky University

Service Desk

Technology support is available in a variety of options for your convenience.


Give us a call.

(270) 745-7000



Connect live online.

Chat Online



Visit ITS in person.

Available Services



Search knowledge base for known solutions.

Knowledge Base


Service Catalog

Submit a form to request assistance online.

Get Started


Manage My WKU Accounts

Lookup account information and reset passwords.

Get Started


Remote Assistance

Initiate screen sharing (requires single-use code from ITS).

Remote Assistance



Technically Speaking

A web series produced by consultants from the ITS Service Desk. We provide tips & tricks to make your time in front of the computer screen just a little bit easier.

Learn More


ITS on

Follow @WKUITS for latest information and alerts.



ITS Projects & Operations

Projects have a broad range of requirements, resource needs, and institutional impact. Operations cover a range of regularly performed tasks, support, and maintenance responsibilities. Learn how we apply our resources to serve the institution.

Projects  Operations

Regular Hours

Day Hours (Central Time)
Monday - Friday 7:30am - 6:00pm
Saturday - Sunday Closed

Holiday Coverage


Upcoming Training


Some of the links on this page may require additional software to view.

 Last Modified 3/4/24