Western Kentucky University, a member of Conference USA and a Football Bowl Subdivision NCAA member institution, seeks to hire an individual for the position of Assistant Director of Development for the Hilltopper Athletic Foundation (HAF).  This is a 12-month, full-time position.  This position will report directly to the Executive Director for HAF.  Applicants must have a commitment to and responsibility for adhering to all rules and regulations of WKU, Conference USA and the NCAA.

Primary Duties and Responsibilities:

The following duties are customary for this position, but are not to be construed as all-inclusive.  Duties may be added, deleted, and assigned based on management discretion and institutional needs.

• Responsible for securing memberships and donations for the Hilltopper Athletic Foundation, solicitation and stewardship of new members, renewal of current members and fulfillment of donor benefits
• Develop and coordinate an annual solicitation calendar for HAF and sport specific giving
• Primary focus will be securing gifts of $1,000 and lower with a goal of assisting in the growth of the HAF donor base
• Responsible for making 80-100 phone calls per week to secure new and renewed HAF Donors, raffle tickets, and Harbaugh Club tickets
• Oversee all aspects of the Big Red Raffle including but not limited to: securing new sponsorships, managing ticket inventory, distributing and selling tickets and marketing
• Manage Harbaugh Club season and single game inventory 
• Coordinate and plan marketing efforts for HAF utilizing social media, website, and other forms of marketing to increase exposure and giving
• Serve as the HAF liaison to the WKU Ticket Office and assist in priority ticket sales for football and men's basketball
• Assist with execution of donor game day and special HAF events
• Work with the WKU Alumni Association in coordinating activities to promote regional involvement
• Assist the Executive Director in achieving all annual revenue goals

Knowledge and Skills Considered Essential for Success:

• Excellent verbal and written communication
• Experience in Advance donor software along with Archtics/Ticketmaster ticketing system
• Excellent organizational, interpersonal and networking skills with individuals and groups
• Must be a goal-oriented person who can manage multiple tasks simultaneously
• Excellent computer skills with Microsoft Office & Outlook
• The duties and responsibilities of this position must be performed in a competent manner following the highest standards for leadership, professionalism, integrity, accountability, responsibility, cooperation and customer service

• Bachelor's degree
• At least 1 year of experience in customer service 
• At least 1 year of experience in development or fundraising
• Ability to work evenings and weekends including football and men's and women's basketball home games

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121.

The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at ena.demir@wku.edu or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php

Together, the WKU Office of General Counsel and the Division of Communications & Marketing seek a highly organized, self-motivated individual to serve as Coordinator, Comm/Mktg and General Counsel Operations.  The successful candidate will ensure the efficient operation of both departments, manage budgets and purchasing, and handle other administrative and operational duties as assigned.  

Primary Job Responsibilities:

The following duties are customary but are not intended to be all-inclusive.  Duties may be added, deleted, or changed based on university and divisional needs.

• Coordinate and manage the daily operations of both Communications & Marketing and the Office of General Counsel by fielding phone calls, greeting guests, scheduling appointments, and managing calendars
• Review and compile documents related to open records requests (under the supervision of WKU's General Counsel and/or Asst. General Counsel) in accordance with applicable state laws
• Manage purchasing and budgeting processes for both the Office of General Counsel and Communications & Marketing while ensuring compliance with WKU finance policies
• Coordinate with the Media Relations team in Communications & Marketing to ensure timely and effective distribution of news and information items to local, state, and national media
• Monitor emerging and active issues through social media listening software and news clipping services, keeping leadership in both Communications & Marketing and the Office of General Counsel informed of relevant developments
• Serve as the primary contact for both offices' electronic personnel action forms (EPAFs), inter-account budget transfers, and other administrative forms 
• Manage and maintain confidential files, including personnel records and other files protected by attorney-client privilege
• Ensure efficient operations by coordinating supply orders, equipment and building maintenance requests, and performing other duties as assigned
• Prepare and send miscellaneous correspondences on behalf of both units

Skills Considered Essential for Success:

• Strong administrative and organizational skills
• Excellent verbal and written communication skills
• Demonstrated ability to work with multiple stakeholders and constituency groups
• Technological penchant with high levels of proficiency using the Microsoft Office suite
• Ability to adapt to frequent shifts in priority and tactic 
• Experience with purchasing and/or budgeting
• Ability to effectively work as part of a team and function independently with limited direct supervision and oversight
• Ability to balance the support needs of two distinct university offices

• Bachelor's degree 
• At least two years of experience in an administrative assistant role or operational management

Salary Range:  $15.13 - $18.72/hr

This is an in-person, full-time position located on the first floor of Wetherby Administration Building.  The position is benefits eligible, and the benefits package for this position include retirement plan options (including Kentucky Teacher Retirement), health insurance, tuition waivers, and generous paid time off provisions.  Details about WKU's full-time employee benefits can be found at https://www.wku.edu/hr/benefits/healthandwellness/benefitsguide2023.pdf.

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121.

The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at ena.demir@wku.edu or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php

Primary Duties and Responsibilities:

The following duties are customary for this position, but are not to be construed as all-inclusive.  Duties may be added, deleted and assigned based on management discretion and institutional needs.

• Supervise and direct Perkins loan, refund, collections, and cashiers office personnel while providing supporting and backup as needed
• Balance cashiers operations and prepare daily deposit, including monthly finalization of reports and reconcile university credit cards with banking operations
• Coordinate all functions related to the student refund process including but not limited to working with BankMobile, communications, audits of accounts, and return of funds
• Coordinate all functions of the Perkins loan program including assignments to DOE, Total Permanent Disability, enrollment verification and web loan exits
• Maintain compliance with federal and state laws and regulations in the areas of fair debt collections, truth-in-lending, bankruptcy, collections procedures and Perkins Loans
• Prepare reports for the federal government, including but not limited to the Fiscal Operations Report and Application to Participate (FISAP)
• Ensure superior customer service
• Act as liaison between WKU and the Kentucky Department of Revenue
• Serve on the University PCI Committee and submit SAQ annually
• Attend conferences and campus events as needed
• Assists with maintaining departmental website
• Oversees tuition appeal process
• Perform other duties as assigned by the Director of Student Billing and Collections

Knowledge and Skills Considered Essential for Success:

• Initiative, independent judgment, problem-solving and decision making in response to multiple demands and circumstances
• Ability to systematically analyze complex issues and data
• Ability to prioritize and manage multiple work assignments simultaneously while meeting deadlines
• Excellent organizational and time management skills
• Excellent communication skills, both oral and written
• Proficient computer skills including spreadsheets, word documents and website applications
• Ability to work in stressful and difficult situations in a fast-paced work environment
• Ability to deal with highly confidential and sensitive material
• Exemplary interpersonal/customer service skills, positive attitude and commitment to exceptional quality
• Requires sitting and utilizing a computer for extended periods of time
• Experience with, or ability and willingness to learn, Banner and Crystal reporting
• Knowledge of federal Financial Aid regulations
• Experience supervising employees
• Experience in collection related field

• Bachelor's Degree
• Cash handling experience
• Customer service experience

Salary: $47,000 - $50,000

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121.

The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at ena.demir@wku.edu or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php

Primary Duties and Responsibilities

The following duties are customary for this position but are not to be construed as all-inclusive. Duties may be added, removed, and assigned based on management discretion and institutional needs.

General Living Learning Community Responsibilities

• Assist Associate Director for First Year Experience in the recruitment, on-boarding, and expansion of Living Learning Communities.
• Serve as the primary point of contact for questions regarding Living Learning Communities, and departmental representative at Admissions recruitment and orientation day events.
• Assist in the recruitment of students to WKU's Living Learning Communities.
• Serve as HRL liaison and resource to LLC Faculty Fellows and Program Coordinators in the planning, development, and implementation of Living Learning Communities.
• Plan, market, and execute large-scale programs for LLC participants (once per semester). 
• Provide leadership to indirect report, HRL Marketing Specialist.  
• Initiate assessment of LLC participant retention, academic success, and overall experience.
• Develop LLC Peer Mentor program (i.e. role separate from RA, held by past LLC participant). 
• Coordinate special projects within Housing and Residence Life.

Collaboration with Academic Partners

• Partner with Assistant Director for the Center for Innovative Teaching and Learning (CITL) in the administration of LLCs, particularly their academic aspects, including course selection, pre-registration, and scheduling of in-hall classrooms.
• Support the Assistant Director for CITL in the planning and execution of LLC Faculty Fellows orientation, training, and communication.
• Collaborate with the Assistant Director for CITL to schedule, plan, and co-facilitate monthly LLC Faculty Fellow/Program Coordinator meetings addressing various topics including LLC program planning, marketing, student recruitment and selection.
• Support LLC Faculty Fellows and Program Coordinators in the planning, marketing, and execution of programs.
• Collaborate with the Assistant Director for Marketing and Communication and Marketing Specialist in the drafting of digital, printed, and virtual LLC marketing and communication materials. 
• Develop collaborative working relationships with Area Coordinators and Residence Hall Directors of buildings housing LLCs. Communicate up-coming programs, concerns, and considerations that may impact operational and administrative processes (ex. room changes).
• Serve as ex-officio member of Student Staff Recruitment Committee. Assist in the recruitment, selection, and placement of Resident Assistants serving LLC participants.

Administration

• Oversee administrative aspects of the LLC application and selection process via StarRez and the WKU Housing Portal.  
• Assist LLC Faculty Fellows and Program Coordinators in the drafting of Learning Contracts; oversee the administration of Learning Contracts via the WKU Housing Portal.
• Ensure LLC participants are properly coded and regularly audit LLC rosters for accuracy.
• Confer with Director of Housing Operations and Associate Director of First Year Experience in the placement and assignment of LLC participants. 
• Manage individual and General LLC budgets, maintain accurate expense records, and provide regular statements to Faculty Fellows and Program Coordinators. 
• Process all LLC Program Proposals and Evaluations utilizing StarRez; track program attendees.
• Manage the LLC Programming Calendar and reserve in-hall classrooms and programming spaces.
• Order, purchase, and deliver LLC program supplies.
• Communicate up-coming LLC programs to Marketing Specialist.
• Contribute data for the formal assessment of LLCs; partner with Marketing Specialist to collect qualitative data, program photos, and student testimonials. 

Creating a Supportive Learning Environment

• Support residential communities that foster and enhance student learning, development, and academic success.
• Establish rapport and develop mentoring relationships with residential students.
• Develop goals and objectives, related to job responsibilities, that align with, and deliver on, organizational priorities.
• Identify and utilize campus, community, regional, and national resources that assist in meeting goals and objectives.
• Participate in ongoing developmental first-year student orientation program (M.A.S.T.E.R. Plan).
• Serve on various departmental and campus committees.

Knowledge and Skills Considered Essential for Success

Interpersonal Skills

• Must possess the ability to maintain an effective, cooperative working relationship with supervisor, supervisee(s), co-workers, academic and community partners in keeping with the values and mission of both the Department and the University.
• Must possess above average leadership, supervision, and managerial skills
• Must be willing to serve as a role model for residential students, student staff members, and co-workers in work ethic, initiative, attitude, and approach to work
• Must consistently treat residential students, student staff members, co-workers, academic and community partners with dignity and respect
• Must model a positive attitude regarding diversity

Professional Experience

• Must possess above average knowledge of student development theory and its application to meet the needs of today's college students
• Must adhere to the ethical code of conduct governing the Student Affairs profession 
• Must possess experience with or knowledge of basic assessment strategies
• Must be willing to work evening and weekend hours and assume additional responsibilities within the department as needed
• Ability to project a professional self-image and represent Housing and Residence Life and Western Kentucky University in a positive light
• Must possess above average critical thinking, problem-solving, and decision-making skills

Administrative Skills

• Ability to communicate effectively with residential students, student staff members, co-workers, academic and community partners, parents, and visitors
• Must possess above average oral, written, and digital communication skills
• Must possess above average multi-tasking, administrative, and organizational skills
   

• Graduate degree in Counseling and Student Affairs, College Student Personnel, Higher Education Administration, or other related field
• At least three years' experience working in the residential setting
• Demonstrated professional experience in student housing, student life or student activities
• Experience in supervision, advising, and leadership development
   

• 12-month, renewable contract
• Furnished office space
• Professional development and extensive training opportunities within the Department, the Division of Enrollment and Student Experience, and the University at-large
• Salary range is $45,000 to $47,000, commensurate with experience 

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121.

The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at ena.demir@wku.edu or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php

About Educational Talent Search (ETS):

Educational Talent Search at WKU is a grant-funded TRIO program funded by the Department of Education. ETS provides support, opportunities, and services to help participants succeed in their high school performance and in their higher education pursuits. ETS serves middle and high school students from low-income and first-generation households. The goal of ETS is to increase the rate participants complete high school and complete a postsecondary degree.  

Primary Duties and Responsibilities:

The following duties are customary for this position, but are not to be construed as all-inclusive. Duties may be added, deleted, and assigned based on management discretion and institutional needs.

• Focus on low-income and first-generation student populations
• Provide pre-college awareness and services to participants and their families at target schools and in their communities
• Keep detailed records of services provided and participants' eligibility, including maintaining file hardware, software and paper files of participants
• Assist with curriculum development and activity planning
• Attend professional meetings and trainings, and participate in professional organizations
• Frequent travel to target schools and professional development conferences and/or trainings
• This individual will also assist the director with other duties and grant related responsibilities as necessary

Knowledge and Skills Considered Essential for Success:

• Knowledge of educational, career and financial aid counseling.
• Knowledge of high school academic preparation, testing, and other issues affecting admittance to and retention in postsecondary institutions.
• The ability to work independently and effectively with staff, participants, parents, community partners and school personnel of diverse backgrounds and varying educational levels. 
• Strategic planning skills and the ability to collaborate with and motivate others is critical for this position.
• Demonstrate effective presentation and communication skills.
• The ability to initiate, implement and coordinate projects.
• Demonstrate computer skills to effectively conduct electronically based business, communication, record keeping, presentations, and utilization of campus resources.
• Strong desire to promote educational achievement and opportunity.
• Willing to become familiar with TRIO regulations that govern program policies and procedures.

• Bachelor's degree.
• Minimum one year of experience in an education or community agency setting.
• Minimum one year experience working with disadvantaged students.
• Possess a valid driver's license with a good driving record.
• The ability to physically lift 30 pounds.
• The availability to work nights and weekends.

Salary Grade:  108     Salary Range:  $35,568 - $36,000

This is a grant funded position. Continuation is dependent upon funding/need.

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121.

he University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at ena.demir@wku.edu or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php

Primary Duties and Responsibilities 
The following duties are customary for this position but are not to be construed as all-inclusive. Duties may be added, deleted and assigned based on management discretion and institutional needs. 

• Directly supervises three to four full-time professional staff members (Residence Hall Directors) 
• Oversees the administration and operation of three to four residence halls each housing 200-900 residential students 
• Implement student success strategies and initiatives for student success 
• Assist in the recruitment, selection, training and development of student staff members 
• Advise, counsel, and seek to develop residents in alignment with the department's mission, vision, and goals to create and sustain a supportive living environment 
• Serve in on-call rotation for housing system to include, but not limited to, daily, weekend, and break coverage 
• Adjudicate educational disciplinary conferences for higher-level policy violations within area, ensuring due process for involved parties in accordance with university policies and procedures
• Directly supervised by a member of the departmental Leadership Team 

Creating a Supportive Learning Environment 

• Collaborate with academic and University partners to create and sustain residential communities that foster student learning, development, and academic success 
• Establish rapport and develop mentoring relationships with residents
• Meet with residential students who may be considered at-risk or of-concern, making referrals when necessary 
• Facilitate large-scale area programs designed around a residential curriculum
• Play an integral role in executing the first-year student orientation program 
• Train and support Residence Hall Directors  in adjudicating educational disciplinary conferences for alleged policy violations.
• Implement department initiatives, including academic initiatives
• Collaborate with housekeeping and facilities staff members to maintain a living environment conducive to learning 
• Support Living Learning Communities by encouraging participation, reinforcing partnerships, and assisting in the implementation of programs

Administrative and Managerial Functions 

• Maintain open line of communication with area staff by scheduling and facilitating regular staff meetings, promptly disseminating information, providing feedback to area staff, following-up on concerns or issues, and promoting positive public relations. 
• Provide professional development and supervision to area staff via goal setting, regular one-on-one meetings, structured group developments, and performance reviews
• Manage and maintain residence hall programming and supply budgets for assigned area
• Ensure timely and accurate documentation of incidents, conferences, outcomes, and referrals
• Serve as Title IX Mandatory Reporter
• Conduct regular rounds of area buildings to ensure cleanliness, maintenance, and security of facilities
• Utilize various software solutions to manage hall occupancy, student staff scheduling, mail and package handling, conduct intervention reporting, etc.
• Facilitate hall openings and closings by assisting in room checks, processing check-ins/outs, conducting room inventory inspections, assessing damages, and administrative processes
• Respond to crises and other facilities, safety, and security issues in hall area via a rotating on-call schedule

Additional Departmental Duties

• Serve in active leadership role for 1-2 departmental collateral assignments which support departmental priorities
• Oversee special projects and collateral assignments during summer including but not limited to departmental policy review, updating of training manuals, student training planning, research and assessment, summer hall management, summer camps and conferences, and recruitment and orientation activities
• Cultivate positive working relationships with students, parents, department and university staff, faculty, and other campus units
• Participates on University committees, University recruitment activities, selection processes and other assignments as needed.
• Attend conferences, workshops, and trainings as funds provide and present programs when possible

Essential Skills Needed 

• Must be able to create connections with residential students to guide them to success 
• Must possess the ability to maintain effective, cooperative working relationships with supervisors, supervisees, co-workers, and academic and community partners in keeping with the values and mission of both the Department and the University 
• Must possess above average oral, written, and computer communication skills 
• Must possess above average knowledge of student development theory and its application to meet the needs of today's college students 
• Must possess demonstrated leadership, supervisory, and managerial skills 
• Must possess above average multi-tasking, administrative, and organizational skills 
• Must possess above average critical thinking, problem-solving, and decision-making skills 
• Must demonstrate willingness to serve as a role model for residential students, student staff members, and co-workers in work ethic, initiative, attitude, and approach to work 
• Must demonstrate willingness to role model acceptance and advocacy of diverse student populations by promoting a living and working environment committed to valuing diversity and social justice
• Must adhere to the ethical code of conduct governing the Student Affairs profession 
• Must be willing to work evenings and high-volume weekends, and assume additional responsibilities within the department as needed
• Although the majority of the position will function as described, some aspects are subject to change due to evolving departmental needs 
   

Successful applicant must possess a Master's degree in Student Affairs or a related field with at least two years of experience working in the residential setting (at least two years post-baccalaureate)

This position is considered "live on." The successful applicant will be provided with and expected to reside in, an on-campus apartment in their area of campus.

Compensation and Benefits

• 12-month, renewable contract
• Partially furnished pet friendly two-bedroom apartment with  internet service and utilities (fair market value of approximately $15,000 a year). Apartment use is restricted to the employee, employee's partner (as defined by guidelines), and employee's dependent children
• Furnished office space
• Reserved parking space with purchase of required parking permit
• Professional development and extensive training opportunities within the Department, the Division of Enrollment and Student Experience and the University at-large
• Salary of $43,368  with excellent benefits package including: medical insurance, dental insurance, life insurance, retirement plan, partial tuition waiver, University Bookstore discount, and reduced membership to the University's health and fitness facility
   

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121.

The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at ena.demir@wku.edu or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php

The CITL Academic Programs Specialist provides support to the CITL Associate Director for Student Success with university partnerships and student success programs, such as The Living Learning Communities, the First-Generation Initiative, and the Inclusive Teaching Academy. Duties are aligned with the marketing, logistics, facilitation, and administrative support of programs and events.

Primary Duties and Responsibilities

The following duties are customary for this position but are not to be construed as all-inclusive. Duties may be added, deleted and assigned based on management discretion and institutional needs.

• Work under the direction of the CITL Associate Director for Student Success to support, monitor, and maintain the operation of CITL student success partnerships, specifically the Living Learning Communities, First Generation initiatives, Inclusive Teaching, Academy, and other partnerships as developed.
• Manage and maintenance the First Gen Faculty and Staff list, directory, and website.
• Serve as the staff advisor for the First Gen Student Ambassadors and conduct recruitment and development.
• Provide administrative program support for the Living Learning Communities, including, but not limited to support for LLC Fellows, Coffee & Chat programming, and overall LLC programs.
• Develop and implement the marketing strategies of LLCs, First Gen Initiative, and CITL professional development workshops
• Provide administrative support to the CITL staff for programs and events as needed
• Perform other duties as assigned

Knowledge and Skills Considered Essential for Success

• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to work independently
• Strong attention to detail and ability to work on multiple projects
• Ability to learn OU Campus
• Computer competencies to include MS Office, social media
• Willingness to learn and adopt new technologies
• Ability to work with diverse campus departments, disciplines, and student populations

• Bachelor's degree
• At least one year of experience working in postsecondary education and/or student success programs

Salary Range:  $36,000 - $43,000

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121.

The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at ena.demir@wku.edu or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php

Internal Search: only WKU employees currently working in a non-temporary status are eligible to apply.

This position will function as WKU's central point of contact for recording and troubleshooting customer incidents and escalating problems when necessary for the Information Technology Services.

Primary Duties and Responsibilities

• Provide technical support for incoming queries and issues from WKU faculty, staff, students, alumni and affiliates of the University via the telephone, email and chat. Assist student consultants in like support.
• Evaluate client requests and determine if resolvable at ITS Service Desk or if it must be escalated. If escalated, determine if sufficient information, proper troubleshooting and appropriate area within ITS to which to route the request.
• Troubleshoot software and hardware issues on multiple platforms (PC, Macintosh, and mobile) in an enterprise-level networked environment.
• Attend meetings and interact with the ITS Unit to stay current on training, upcoming projects, new systems, system upgrades and other job-shifting changes.
• Utilize, evaluate, revise and create technical knowledge for internal and external knowledge base.
• Other duties as required.

• High school diploma or GED equivalent.
• Minimum of one (1) year of related customer service experience.
• Demonstrated knowledge of technology.
• Availability to consistently work nights and weekends.

Hourly Rate:  $15.00

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121.

The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at ena.demir@wku.edu or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php

The Specialist is responsible for producing, shooting, and editing high-energy, emotionally compelling video content designed to engage with multiple constituencies and increase the brand strength of Western Kentucky University. Working within the WKU Division of Communications & Marketing, this position will develop and produce content for use online (including social media channels and University-managed webpages) and occasionally for broadcast. The successful candidate will have a deep understanding of video production, asset acquisition, and editing techniques. 

Primary Job Duties:                

The following duties are customary but are not intended to be all-inclusive.  Duties may be added, deleted, or changed based on university and divisional needs.

Concepting and Planning (approximately 5%):

• Work with the AVP for Marketing & Brand Strategy, the WKU Marketing Content Team, communication and marketing coordinators from across campus, and other key constituent groups to understand goals, prioritize initiatives, and create a distribution schedule that ensures frequent dissemination of video content 
• Suggest topics and undertake projects that visually express WKU's brand promise in accordance with university policies and brand standards

Video acquisition (approximately 40%):

• Capture a wide variety of video content ranging from high-energy, candid action sequences to professional interviews with members of the WKU community
• Acquire video on behalf of other WKU departments, including student recruitment units and the Division of Philanthropy and Alumni Engagement
• Plan and coordinate video shoots, including location selection, scheduling, and preparing equipment
• Set up and operate camera, lighting, and sound equipment

Editing (approximately 50%):

• Edit footage captured and footage acquired through other sources or by other individuals to create emotional and engaging content that is tailored to the intended distribution channel
• Develop multiple versions of most projects in order to maximize the relevancy to the intended delivery target, including cuts for placement on the web, platform-specific social media videos, and creating both vertical and horizontal videos
• Create and incorporate visual effects and motion graphics to enhance the content and tie together content with a recognizable visual identity
• Review and remain current with editing and graphic best practices to ensure that WKU's video content is salient and meets or exceeds quality expectations

Archiving (approximately 5%):

• Develop and maintain a video asset management archive that makes readily available clips and footage that may be of use across multiple projects

Skills considered essential for success:

• Strong visual communication and storytelling skills
• Ability to prioritize work to meet deadlines
• Easily adapts to frequent shifts in priority and tactic
• Excellent interpersonal communication skills and the ability to collaborate
• Strong professionalism and comfort providing direction to senior-level WKU leaders
• Knowledge of video production for social media channels and websites
• Experience with visual effects and motion graphics
• Experience with operating professional-grade cameras, sound equipment, and lighting

• Bachelor's degree earned (by start date)
• At least two years of experience in video production and editing
• Demonstrated proficiency in video acquisition and editing (including software such as Final Cut, Adobe Premiere, or similar programs)

Salary Range: $39,100 - $40,000

This is a full-time, benefits eligible, 12-month position in the Division of Communications & Marketing and will report to the AVP for Marketing & Brand Strategy.  The benefits package for this position includes retirement plan options (including Kentucky Teacher Retirement), health insurance, tuition waivers, and generous paid time off provisions.  (Details on WKU's full-time employee benefits can be found at https://www.wku.edu/hr/benefits/healthandwellness/benefitsguide2023.pdf.) The Specialist will work primarily in person but the successful candidate may negotiate up to 20% remote work.

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121.

The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at ena.demir@wku.edu or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php

Water treatment technicians are responsible for maintaining water chemistry for Cooling Towers, Chillers, and Hydronic systems.

Primary Duties and Responsibilities

• Maintain all chemistry of closed loops hydronic systems.
• Maintain water chemistry of cooling towers systems.
• Maintain water chemistry of chillers and clean tubes.
• Test and log water chemistry of all systems on periodic basis.
• Interpret water test results and troubleshoot systems as necessary.
• Adjust chemical feed to systems to maintain proper tolerances.
• Operate systems in a way that minimizers water/sewer costs over long term.
• Maintain and install chemical feed stations for all systems.
• Monitor all chemical inventory and order material accordingly.
• Keep a working relationship with chemical contractor.

Knowledge and Skills Considered Essential for Success

• Mechanical & operational knowledge of all machines & tools related to Cooling towers, Chillers and Hydronic systems.
• Installation skills for installing equipment, machines, wiring, or programs to meet specifications.
• Troubleshooting skills to determine causes of operating errors and solutions.
• Skill to repair machines or systems using the needed tools.
• Skill to perform routine maintenance on equipment and determine when and type of maintenance needed.
• Critical thinking skills.
• Ability to manage time efficiently and productively.
• Must be able to perform strenuous physical labor, which includes heavy lifting, carrying up to 50 lbs., as well as standing, walking, reaching, carrying, stooping, and kneeling.
• All other duties as assigned.

• High School Diploma or GED equivalency.
• Good organizational, communication and interpersonal skills.
• Basic computer skills to access/send emails and perform data entry into the maintenance work order system.
• Must possess and maintain a valid Kentucky driver's license.

Salary Range:  $18 - $21/hr

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU''s Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121.

The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at ena.demir@wku.edu or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php