Internal Search: only WKU employees currently working in a non-temporary status are eligible to apply.

The Associate Provost for Faculty and Academic Excellence reports directly to the Provost and Vice President for Academic Affairs. In collaboration with college deans, academic program coordinators, department heads, Academic Affairs Executive Team, Office of the Provost Staff, director reports and other stakeholders, the Associate Provost for Faculty and Academic Excellence;

• Works collaboratively with deans to implement strategic plan initiatives.
• Develops and oversees process for transformation and review of all existing academic programs offered for credit (e.g. majors, minors, certificates, etc.) on a scheduled/continual basis to include assessing student outcomes/assurance of learning while ensuring WKU has an appropriate mix of study options and efficiently deploys scarce resources.
• Oversees Quality Enhancement Plan (QEP) process.
• Ensures accurate reporting and records management of academic programs in accordance with all SACSCOC guidelines, Kentucky Council on Post-secondary Education (CPE) guidelines, and all other reporting as may be required.
• Serves as the University's SACSCOC Liaison and oversees all SACSCOC accreditation related activities to include accurate reporting and records management.
• Provides support for and maintains records of all accreditation activities university-wide.
• On behalf of the Provost, serves as primary liaison for faculty and administrators to resolve conflicts, complaints, and other Academic Affairs personnel related matters.
• On behalf of the Provost, works collaboratively with various Faculty Senate committees (e.g. Faculty Handbook, Academic Quality, Faculty Welfare & Professional Responsibilities, etc).
• Communicates with and assembles the Advisory Committee on Faculty Continuance, Promotion and Tenure in accordance with the Faculty Handbook and serves as chair and ex-officio member.
• Communicates with and assembles the Advisory Committee on Faculty Grievance in accordance with the Faculty Handbook and serves as chair and ex-officio member.
• Communicates with and assembles the University Complaint Committee for student grade appeals and serves as chair and ex-officio member.
• In collaboration with the Provost, oversees all university-level faculty recognition and honorary degree processes.
• In collaboration with the Provost, oversees all university-level New Faculty Orientation and academic administrators' professional development opportunities.
• Supervises five direct reports being the Office/Events Coordinator, Scheduling Application Coordinator, University Registrar, Director of Student Publications and Executive Director of the Clinical Education Complex.
• Serves on the Academic Affairs Executive Team and works collaboratively with all members of the Office of the Provost Staff.
• Serves as an advisory member to the Council of Academic Deans.
• Serves as primary liaison to AASCU and AAC&U.
• Either accompanies or represents the Provost at the Council of Chief Academic Officers (CCAO) meetings and events, the Board of Regents meetings and events, and other meetings and events as requested.
• All other duties as assigned.

Qualifications for the position include: an earned doctorate or appropriate terminal degree and experience commensurate with appointment appropriate for a tenured faculty member in a WKU academic department; demonstrated success in strategic planning, assessment and data-driven decision-making; familiarity with institutional reporting requirements to state and federal agencies; capacity for sound fiscal management and strategic allocation of resources; ability to collaborate effectively with academic units to enhance academic quality, student learning, and faculty professional development. Ability to effectively communicate both orally and in writing to include assisting with messaging on behalf of the Office of the Provost.

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy of providing equal employment and educational opportunities to all candidates. Western Kentucky University will not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745-5121.

The WKU Police Department / Access Control Locksmith position preforms essential services for all members of the WKU community.  The position requires high integrity and ethical behavior to ensure security and safety of the University.  Candidates must have ability to work in stressful situations, manage conflicts, and preform tedious task with fine motor skills. Additional job challenges include: Providing high levels of customer service, working through task distractions, focusing on fine details, and long term planning. 

Primary Duties and Responsibilities:

• Basic master keying for small format interchangeable cores
• Service high security cylinders and cores
• Key identification, duplication, and stamping
• Reading key codes and planning building key associations
• Using key management system and electronic key card software
• Knowledgeable on various Lock-set functions, servicing, and Installation
• Familiarity with related safety codes
• Knowledge of basic electricity and key-less mechanical locks
• Servicing related door hardware
• Preform professional lock opening technique
• Available for "On-Call" service and responding after hours to lock issues
• Servicing other locking mechanisms as needed
• Work occasional evenings for campus lock up

Knowledge and Skills Considered Essential for Success:

• Proficient with common computer software programs and keyboarding
• Ability to communicate in a professional and effective manner
• Excellent work ethic history
• Ability to perform services in adverse weather and low light conditions
• Ability to perform strenuous physical labor/ heavy lifting, carrying, reaching, bending, and kneeling: Including- Lifting up to 50 pounds, climbing ladders, walking 1/2 mile, reaching overhead, and climbing stairs
• Possess fine dexterity and excellent hand eye coordination
• Demonstrate a good mechanical aptitude

• High school diploma or GED equivalency
• Possess a valid Kentucky driver's license
• Certified locksmith or related security / mechanical field experience determined appropriate for position
• Available for overtime, some weekends, and occasional nights
• Pass through background check and reference screening

Salary Grade:  106     Salary Range:  $13.27 - $19.10

Kentucky state law requires all public institutions of post secondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy of providing equal employment and educational opportunities to all candidates. Western Kentucky University will not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745-5121.

The Kentucky Institute for International Studies (KIIS), based at Western Kentucky University (WKU), is seeking applicants for an Accountant.

KIIS is a non-profit consortium of 26 colleges and universities from Kentucky, Indiana, Ohio, Tennessee, and West Virginia that operates nearly 30 Winter, Summer and Semester faculty-led study abroad programs in 21 countries. The KIIS office, based in Bowling Green, KY, consists of six staff members, all of whom are WKU employees.  This position is a 12-month professional appointment with an anticipated start date of January 15, 2020.  The position reports to the KIIS Executive Director.

Primary Duties and Responsibilities:

The following duties are customary for this position, but are not to be construed as all-inclusive.  Duties may be added, deleted and assigned based on management discretion and institutional needs.

• Oversees the KIIS financial accounting system
• Produces detailed financial reports on the individual international programs, and a summary report for distribution to the KIIS Board of Directors and WKU Finance Office
• Reconciles general ledger accounts to assure accuracy and compliance with U.S. GAAP and state and university accounting policies
• Monitors all KIIS expenditures to assure compliance with KIIS and WKU financial policies
• Handles reconciliations between KIIS accounts and WKU accounting reports
• Prepares invoices and makes payments to domestic and international vendors
• Oversees WKU-KIIS purchasing credit cards (P-card) and monitor P-card expenditures to assure accuracy and compliance with state and university accounting policies
• Works closely with KIIS Program Directors to train and assist with accounting-related tasks
• Acts as the main contact for external audit, prepares all documents to facilitate the audit, and responds to all audit inquiries
• Monitors online payment collection system
• Monitors individual program budgets and reconciliation of discrepancies with income/expenditure reports
• Maintains and updates accounting software applications
• Performs year-end closing procedures
• Confers with the Executive Director to recommend budget adjustments and accounting policies for all KIIS international programs
• Supervises staff and student workers while they assist with accounting tasks

• Bachelor's Degree in Accounting
• Two years' experience in general accounting functions
• Knowledge of generally-accepted accounting principles and reconcile general ledger accounts to assurance compliance with U.S. GAAP
• Ability to analyze budgets
• Ability to formulate comprehensive financial reports and reconcile these with WKU accounting reports
• Advanced Excel skills
• Proficiency in QuickBooks accounting system
• Ability to work independently and complete tasks under demanding time schedules
• Attention to detail

Salary Grade:  108     Salary Range:   $39,000-$44,000

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy of providing equal employment and educational opportunities to all candidates. Western Kentucky University will not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745-5121.

The Department of Applications and Programming Services (APS) is seeking applicants for the position of Application Programmer / Analyst I or II.  The individual in this position will have responsibility for the implementation, maintenance, and support of University administrative and academic systems.  This position will be serving the areas of Human Resources, Payroll, and Budget.  This position will work under the direction of the Programmer/ Analyst Human Resources Group Manager.  This is a twelve month, full-time position.

Primary Duties and Responsibilities

The following duties are customary for this position, but should not to be construed as all-inclusive. Duties may be added, deleted, and assigned based on management discretion and institutional needs.

• Programming support of administrative online and batch applications using a variety of programming languages, report tools, utilities and delivery platforms such as client/server desktop and/or web interfaces
• Analysis, design, development, testing, and implementation of new or enhanced software applications and services
• Provides technical assistance to university end users
• Understands application business rules and requirements to the degree necessary to provide implementation, configuration or consulting services to end users
• Provides assistance testing upgrades and patches in test and production environments.
• Troubleshoots/diagnoses application problems
• Maintains technical currency; provides technical recommendations for strategic planning

Knowledge and Skills Considered Essential for Success

• Independent and "self-starting"
• Experience with technical troubleshooting and diagnostics
• Possess good oral and written communication skills
• Proficiency in SQL programming
• Proficiency in PL/SQL programming
• Familiarity with ERP software, specifically Banner and Banner's Human Resources modules.
• Experience with reporting tools and enterprise level databases such as Oracle, MS SQL Server
• Exposure to and understanding of client/server/network/internet architectures and associated security issues

• A four-year college degree
• Demonstrable experience using SQL (Programmer Analyst I)
• 5 years experience using SQL (Programmer Analyst II)

Salary Grade:  109

Salary Range:  $48000-$54000 for I   $54000-$60000 for II

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy of providing equal employment and educational opportunities to all candidates. Western Kentucky University will not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745-5121.

Primary Duties and Responsibilities

• Assist Maintenance Supervisor in assigning, scheduling, and ensuring all corrective and preventative maintenance functions are being performed / completed in an accurate and safe manner.
• Provide guidance to zone technicians in their areas of responsibility and ensure quality control / assurance of work activities.
• Assist / perform repair activities across all building systems:  mechanical, electrical, plumbing, and life safety.
• Complete preventative maintenance activities on buildings / systems as assigned.
• Participate in the emergency, on-call rotation as assigned and respond within a timely manner.
• Provide accurate documentation of work activities and tasks completion.

• High school diploma or GED equivalency
• Minimum five (5) years experience in a skilled trade:  mechanical, electrical, plumbing, construction
• Minimum two (2) years experience in personnel supervision
• Basic level of proficiency with web-based applications and office software
• Possess and maintain a valid Kentucky's Drivers license

Salary Grade:  107      Salary Range:  $19.00-$21.50/hr

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy of providing equal employment and educational opportunities to all candidates. Western Kentucky University will not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745-5121.

To supervise evening transit staff, coordinate evening operations of transit services, train new hires, and provide support to management in meeting departmental goals. 

Primary Duties and Responsibilities

• Ensure buses consistently remain on schedule and in compliance with established route standards by monitoring NextBus. 
• Also communicates delays and detours with drivers and dispatch. 
• Inspect vehicles for cleanliness and operational safety. 
• Respond to accidents, emergencies, customer complaints, and weather related interferences with a focus on safety and customer service. 
• Conduct new hire driver training sessions and maintain up-to-date training manuals. 
• Attend professional development and training courses. 
• Escort employees for pre-employment, DOT required random, post-accident, and reasonable suspicion drug testing sites for FTA and DOT requirements.
• Conduct WKU Van Sponsored Training to WKU faculty, staff, and students. 
• Occasionally operates Topper Transit vehicles in revenue service or provide dispatch support when needed. 
• Assists management with biannual driver training, departmental events, and annual performance evaluations of transit drivers. 
• Other related duties as assigned.

Knowledge and Skills Considered Essential for Success

• Ability to work with minimal supervision.
• Familiarity with Microsoft Windows, transit equipment, operations, wheel chair ramps, and tie downs.
• Extensive problem solving, customer service, and organizational skills.
• Knowledge and understanding of Americans with Disabilities Act
• Knowledge of CDL requirements, testing process and DOT/FTA drug testing regulations and procedures.
• Ability to work with minimal supervision. 
• Familiarity with Microsoft Windows, transit equipment, operations, wheel chair ramps, and tie downs. 
• Extensive problem solving, customer service, and organizational skills. 
• Knowledge and understanding of Americans with Disabilities Act
• Knowledge of CDL requirements, testing process and DOT/FTA drug testing regulations and procedures.

• Must complete and pass a DOT physical exam and willing to submit to drug testing as required. 
• Must pass pre-employment drug screening, background check, and driving check. 
• Contributes to positive development of transit program and work environment. 
• Requires lifting of up to 50 pounds and working outdoors in any weather condition. 
• Frequently involves standing for long periods of time during training.
• High school diploma or GED. 
• Must have ability to complete necessary transit training certifications within 6 months of employment. 
• Travel may be required to receive certifications.  
• On-going training may be required.
• Valid Kentucky Class B CDL Driver's License with passenger endorsement and ability to safely and effectively operate a transit bus.
• Ability and experience necessary to competently train employees on the safe and effective ways to operate a heavy-duty transit bus.

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy of providing equal employment and educational opportunities to all candidates. Western Kentucky University will not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745-5121.

The Department of Psychological Sciences within the Ogden College of Science and Engineering at Western Kentucky University seeks a full-time tenure-track faculty member at the rank of Assistant Professor in Clinical Psychology. Candidates will be expected to 1) teach undergraduate and graduate courses in the area of clinical psychological science and in the department undergraduate program, including general education courses, 2) establish an active research program in the area of clinical science, broadly defined, 3) actively seek external funding, 4) involve undergraduate and graduate students in research, and 5) participate in service at the department, college, and university level. Area of specialty is open, but we are especially interested in applicants with interests in areas such as trauma who can contribute to departmental strengths in community-based research, which aligns with the university mission of student-centered, applied research.

The Department of Psychological Sciences offers a B.S. and minor in Psychological Science, a minor in Neuroscience, and M.S. programs in both Psychological Science and Industrial/Organizational Psychology. This growing department serves approximately 175 undergraduate majors and 35 graduate students. The ideal candidate will contribute to the Clinical Psychological Science focus area in the M.S. program by increasing the research experience and clinical science knowledge of students interested in further doctoral study.

Employment begins in August 2020.

• A Ph.D. in Clinical Psychology from an APA-accredited program must be earned by time of appointment.
• Demonstrated experience in research, teaching, and service.
• Ability to engage graduate and undergraduate students in research

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy of providing equal employment and educational opportunities to all candidates. Western Kentucky University will not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745-5121.

The Western Kentucky University Psychology Department (www.wku.edu/psychology/) is seeking a qualified applicant for a tenure track Assistant Professor position in the Psychology Department.  Employment begins with the Fall 2020 Semester. 

Responsibilities for the position include oversight of the Bachelor's concentration in Forensic Psychology (https://www.wku.edu/psychology/psy_undergrad.php), teaching undergraduate coursework, conducting scholarly research and publishing, engage in appropriate university and professional service, and advising undergraduates.

The Psychology Department is committed to increasing the diversity of the University community. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths or experiences in this area.

• Earned doctorate in Psychology with an emphasis in Forensic Psychology.
• Must demonstrate the potential for excellence in teaching and to maintain an active program of scholarly research.

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy of providing equal employment and educational opportunities to all candidates. Western Kentucky University will not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745-5121.

This is a REGULAR part-time position contingent upon successful completion of a background check, pre-employment drug test, and DOT physical.  This job may become a full-time position based on job performance, evaluations, and employment needs.

Primary Duties and Responsibilities

• Drives transit bus providing transportation of students to and from designated stops according to route schedule provided. 
• Performs routine cleaning and pre-trip inspection of bus once or more daily as needed. 
• Makes recommendations for adjusting routes for safe and efficient service. 
• Maintains positive customer relations with passengers
• Maintains and submits appropriate paperwork in a timely manner. 
• Participates in biannual departmental training. 
• Performs related duties as required.

• High school diploma or GED equivalency. 
• Valid Commercial Driver's License. 
• Must successfully complete PTS driver training program and obtain a passenger endorsement (if necessary) within six weeks of employment start date. 
• Must display the desire and skills needed to interact effectively with people. 
• Two years of experience in customer service.
• Must complete and pass a DOT physical exam. 
• Operator must be willing to submit to drug testing as required. 
• Must pass pre-employment drug screening and background check. 
• Must be able to push, pull, and lift a minimum of 25 lbs. 
• Must be able to use transit vehicle foot controls.

Salary Grade:  105       Salary Range:   $11.83 - $13.00

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy of providing equal employment and educational opportunities to all candidates. Western Kentucky University will not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745-5121.

Western Kentucky University, Department of Infrastructure and Operations, seeks applicants for a Network Engineer.  This position is technical, serving on the network team, and reporting to the Lead Network Engineer.

Purpose of the Position

The Network Engineer position is essential and a high-level position within the group that researches, designs, configures, implements, documents, and maintains network equipment, systems, and applications. The position provides customer-facing services as well as technical support to auxiliary and core groups within ITS and the University. Their services extend across all facets of the network; Core, Data Center, Edge, Access, and Wireless. The Engineering team will lead the Network Specialists in a technical capacity and collaborate within the Engineering team for advancing network initiatives.

Primary Duties and Responsibilities

The following duties are customary for this position but not construed as all-inclusive.  The addition and deletion of duties assigned  areat managements discretion and according to institutional needs.

• Operation and maintenance of a large campus network serving diverse needs
• Installation and configuration of enterprise-grade network switches and routers
• Maintain network documentation and supporting systems including, but not limited to, Network Management Systems (NMS), Security-related systems, and authentication systems
• Remote and On-site on-call responses for network outages and network-related issues. "Off-hours" schedule flexibility for planned or emergency work as needed
• Installs and configures hardware, OS software, and applications related to Linux and Windows servers and workstations
• Provides consultation and collaboration for a wide variety of technology initiatives within ITS as well for others inside and outside of the University
• Project management for both network-related projects and other ITS-related initiatives requiring excellent organization and time management skills

Knowledge and Skills and Abilities

• Good analytical and organizational skills
• The methodical and highly detail-oriented mindset required
• Excellent time management and multitasking skills to complete deliverables according to schedule
• Ability to perform the duties and responsibilities of this position following the highest standards of professionalism, integrity, accountability, responsibility, cooperation, and customer service
• Ability to efficiently manage projects
• Excellent and demonstrable analytical and problem-solving skills
• Ability to work independently, one-on-one, or with a team in a fast-paced environment. Must be self-motivated and a motivator
• Methodical and highly detail-oriented mindset
• Exceptional customer service skills
• Possess and exhibit excellent oral and written communication skills

• Bachelor's Degree
• Minimum of three years of relevant work experience
• Experience with Cisco and/or other top tier manufacturer's network equipment
• Experience with network monitoring and documentation in a large-scale environment
• Operational understanding of the following: Linux, Windows Server 20xx, VMware ESX, and x86 / x64 server-class hardware
• Continual drive to learn new skills and technologies, many times as a self-study endeavor, and the ability to convey that information to others, at any level, in a clear manner
• Possess a valid driver's license and maintain it in good standing with University policies
• Work experience with the technologies represented by the following terms: Ethernet, IP, VLAN, SNMP, DNS, DHCP, and VOIP.
• Work experience with enterprise wireless deployments and related technologies

Salary Grade:  109         Salary Range:  $62,000 - $68,000

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy of providing equal employment and educational opportunities to all candidates. Western Kentucky University will not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745-5121.