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Information Technology Services

Information Technology Services

Our goal is to provide students, faculty, and staff with superior customer service, reliable and timely technical support, state-of-the-art technology tools, comprehensive training, and convenient access to computing and telecommunications resources.

Our Services

Information Technology is here to help you. We support a wide selection of applications and offer services to help you succeed as a Hilltopper. Use myWKU to access multiple applications and resources or view our full list of services.

For Students  For Employees

WKU students using a campus computer lab

New Student
Technology Guide

Get started with your student logins, resources, and systems you will use as a new Hilltopper.

Student Guide
WKU Employees using tablet devices

New Employee
Technology Guide

Information for employees about accessing services, systems, and support offered by WKU ITS.

Employee Guide
The iWKU Mobile Application on an iOS and Android device

Mobile Application

View your course schedule, dining dollars, campus maps, and more - all on the go.

About iWKU
Windows 10 logo and a laptop with a WKU Desktop

Windows 10
Upgrade Project

Information about what to do if your WKU computer is running Windows 7.

Learn More


Get Help

The ITS Service Desk serves as a single point of contact for technology support and can be reached in a variety of ways.


Give us a call.

(270) 745-7000


Connect live online.

Chat Online


Search knowledge base for known solutions.

Knowledge Base

Service Catalog

Submit a form to request assistance online.

Get Started

Manage My WKU Accounts

Lookup account information and reset passwords.

Get Started

Remote Assistance

Initiate screen sharing (requires single-use code from ITS).

Remote Assistance

Need Assistance?

The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.

Get Help

Some of the links on this page may require additional software to view.

 Last Modified 1/15/19