Facebook Pixel Information Technology Services | Western Kentucky University Skip to main content
Information Technology Services

Information Technology Services




Our Services

Information Technology is here to help you. We support a wide selection of applications and offer services to help you succeed as a Hilltopper. Use myWKU to access multiple applications and resources or view our full list of services.

For Students  For Employees




Big Red using a laptop outside on campus at WKU

Working Remotely
Information & Guidelines

Continue learning, teaching, or working from a remote location.

Learn More

 

WKU students using a campus computer lab

New Hilltopper
Technology Guides

Get started with your new accounts, services, and resources from WKU ITS.

Student Guide   Employee Guide

 

The iWKU Mobile Application on an iOS and Android device

iWKU
Mobile Application

View your course schedule, dining dollars, campus maps, and more - all on the go.

About iWKU

 

myWKU logo and website on a laptop

myWKU
Hilltopper Portal

One login to access to email, TopNet, Blackboard, and more.

my.wku.edu

 

WKU Employees using tablet devices

Employee Email Migration
Microsoft Office 365

Employee emails are being migrated to Office 365 over the coming weeks.

About Migration

 

A whiteboard outlining a project with steps

Project Management Office
Applications & Programming Services Projects

Information and status of major Applications & Programming Services projects.

View Projects

 

 

 

DUO logo

DUO
Multi-factor Authentication

To improve cyber security, WKU is phasing in multi-factor authentication (MFA).

Learn More


Get Help

The ITS Service Desk serves as a single point of contact for technology support and can be reached in a variety of ways.

Phone

Give us a call.

(270) 745-7000

Chat

Connect live online.

Chat Online

Self-Help

Search knowledge base for known solutions.

Knowledge Base

Service Catalog

Submit a form to request assistance online.

Get Started

Manage My WKU Accounts

Lookup account information and reset passwords.

Get Started

Remote Assistance

Initiate screen sharing (requires single-use code from ITS).

Remote Assistance




Need Assistance?

The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.

Get Help



Some of the links on this page may require additional software to view.

 Last Modified 8/11/20