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Information Technology Services

Information Technology Services

Our Services

Information Technology is here to help you. We support a wide selection of applications and offer services to help you succeed as a Hilltopper. Use myWKU to access multiple applications and resources or view our full list of services.

For Students  For Employees

Big Red using a laptop outside on campus at WKU

Working Remotely
Information & Guidelines

Continue learning, teaching, or working from a remote location.

Learn More


DUO logo and an iPhone with a screenshot of the DUO app over a blurred photo of Guthrie Bell Tower at WKU

Multi-factor Authentication

To improve cyber security, WKU is phasing in multi-factor authentication (MFA).

Learn More


WKU students using a campus computer lab

New Hilltopper
Technology Guides

Get started with your new accounts, services, and resources from WKU ITS.

Student Guide   Employee Guide


Windows 10 logo and a laptop with a WKU Desktop over a blurred photo of Gary Ransdell Hall at WKU

Windows 10
Upgrade Project

Information about what to do if your WKU computer is running Windows 7.

Learn More
The iWKU Mobile Application on an iOS and Android device

Mobile Application

View your course schedule, dining dollars, campus maps, and more - all on the go.

About iWKU


myWKU logo and website on a laptop

Hilltopper Portal

One login to access to email, TopNet, Blackboard, and more.



Get Help

The ITS Service Desk serves as a single point of contact for technology support and can be reached in a variety of ways.


Give us a call.

(270) 745-7000


Connect live online.

Chat Online


Search knowledge base for known solutions.

Knowledge Base

Service Catalog

Submit a form to request assistance online.

Get Started

Manage My WKU Accounts

Lookup account information and reset passwords.

Get Started

Remote Assistance

Initiate screen sharing (requires single-use code from ITS).

Remote Assistance

Upcoming Training

Need Assistance?

The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.

Get Help

Some of the links on this page may require additional software to view.

 Last Modified 3/11/20