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Quick Start Guide for Employees


WKU Technology Accounts

  • NetID is your login to myWKU (Portal), TopNet, Blackboard, MyStuff, computer labs, WKU InfoView, wireless, and more.
  • Look up NetID and set initial password at Manage My WKU Accounts.
  • Keep your login information secure!

Accounts

 

myWKU

  • One Stop access to applications including TopNet, Banner, WKU InfoView, Blackboard, ITS Service Desk, and more.

my.wku.edu

 

Banner

  • Record keeping system for academic and administrative information.
  • Employee Banner account access will be assigned after training.

Banner Login

 

TopNet

  • Secure gateway to administrative and academic information related to registration, teaching, advising, finance, personal employee records, and more.

TopNet Login

 

Email & Calendar

  • Administrative and academic communication and scheduling system.

Webmail

 

WKU InfoView

  • Web-based reporting tool available to faculty and staff.
  • Provides the ability to schedule, view, print, and export business intelligence reports.

WKU InfoView

 

IT Policies and Safe Computing

  • Everyone at WKU is required to practice safe computing.
  • Read, understand, and follow ITS Policies.

ITS Security

 

WKU File Shares

  • Access network file storage using MyStuff on or off campus.
  • P: drive is the individual, WKU-related storage and cannot be shared.
  • S: and U: drives are shared storage depending on job responsibilities.

my.wku.edu  or  mystuff.wku.edu

 

Technology Training

  • Technology video tutorials.
  • Online workshops on Blackboard, Adobe software, etc. Log into Blackboard, and click IT Training tab for workshop access.

Training

 

Blackboard

  • Learning management system for course materials and discussions, multimedia files, tests, grades, etc.

Blackboard Login

 

Technology Resource Center (TRC)

  • Hands-on digital media facility, in MMTH 257.
  • Equipment for loan: laptops, cameras and projectors.

Technology Resource Center

 

Communications

  • Sign Up for Emergency Text Alerts.

TopNet

  • Access from Personal Information tab. Warnings include weather, crime, and school closing related notifications. Notifcations include weather, school closings, and other critical messages.

 

Audio & Video Collaboration Services

  • Video conferencing services for collaborative communication needs.
  • Real-time, online communications from office or mobile device.
  • Audio conferencing and webinar coordination services.

Audiovisual Support

 

Discounts and Purchasing

  • Apple and Dell hardware and Adobe Creative Cloud discounts.
  • Microsoft Office and antivirus software at no cost to students.
  • Cellular discount of 17% with AT&T and 18% with Sprint.

Discounts and Purchasing

 

Student Technology Centers

  • Computer labs, including printing, are available for use by current WKU students, faculty, and staff.

Computer Labs

 

ITS Service Desk

  • Initial point for contact for technology support.
  • Multiple points of contact, including chat, knowledge base, and service catalog request.
  • In Person: Jody Richards Hall Third Floor Technical Support Services Window

ITS Service Desk

 

TopperTech: Student Computer Support

  • Employees who are taking WKU courses are eligible for TopperTech services.
  • Full computer service center for WKU students.
  • Services Include:
    • Diagnostic testing
    • Mac and Windows support
    • Apple and Dell warranty service
    • Hardware support and replacement
    • Software support
    • Operating system restoration
    • Virus and spyware removal
    • Data backup and recovery

Contact TopperTech Support via the ITS Service Desk, Facebook or Twitter @WKUTopperTech

TopperTech

 

 




Need Assistance?

The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.

Get Help



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 Last Modified 9/12/18