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Get Started with Information Technology Services at WKU

Welcome to WKU


Information Technology Services is excited to support you in your new position! We are here for you every step of the way. Below, is our guide to getting started with technology at WKU. Please don't hesitate to reach out to us at anytime during your time at WKU.

Get Help

Big Red using a laptop

 

Look-up NetID & Create Password

Manage Accounts

 

Login to Email

  • Official WKU email account (Exchange) used for Administrative and Academic communications.
  • Part-time Staff have to request an email account be created for them. Full-time Staff, Full-time Faculty, and Part-time Staff automatically get their email account created.
  • Educate yourself about Phishing scams.

Get StartedAbout Phishing ScamsRequest Part-Time Email

 

Get Connected

  • Wi-Fi is available across all WKU campuses.

Connect to Wi-Fi

 

Get Familiar with WKU Systems

myWKU

One stop access to WKU systems including TopNet, Email, Blackboard, Banner, ITS Service Desk, and more.

Blackboard

Learning management system for WKU. All instructors utilizing Blackboard must complete New Instructor Training.

TopNet

Enter final grades, payroll information, employee information, sign up for emergency notifications.

MyStuff

WKU individual and shared file storage space for academic use. Files can be accessed online anywhere, anytime.

 

Setup Your Desk Phone

  • Desk phones are located in some offices. If your office has assigned a phone to you submit a request to have it and voicemail configured.

Configure Phone

 

Request Active Directory Group/Folder Access

  • Active Directory groups provide directory services, network file, print services, and identity management. If your office does not know what group(s) you need to be added to, please contact the ITS Service Desk.

Request AccessFile Sharing Information

 

Install iWKU App

  • iWKU features maps, bus schedules, lab traffic, WKU news, WKU directory, event schedule, and more.

iWKU in the iOS App StoreiWKU on Google Play


Save Money

  • Microsoft Office and antivirus software are free for employees.
  • Apple and Dell hardware and Adobe Creative Cloud discounts.
  • Cellular discount of 17% with AT&T and 18% with Sprint.

Discounts & Purchasing

 

Use Equipment Loans

  • TopperTech provides free equipment reservations.

TopperTech Information

 

Follow us on Twitter

  • Latest information and system alerts are posted to our offical Twitter account, @wkuITS.

Follow @wkuITS

 

Review ITS Polices

  • Everyone at WKU is required to practice safe computing. Failure to do so may result in disciplinary action or place you or others at risk.
  • NEVER share your WKU passwords. Sharing your WKU passwords breaks WKU policy.

ITS Policies

 

Sign Up for ITS Orientation

  • You are highly encouraged to attend ITS Orientation where you will learn all about your WKU accounts, equipment, available services, and the support the WKU ITS provides.
Sign Up

 

 




Need Assistance?

The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.

Get Help



Some of the links on this page may require additional software to view.

 Last Modified 11/19/18