Facebook Pixel ITS - Quick Start Guide for Students | Western Kentucky University Skip to main content

Quick Start Guide for Students

WKU Technology Accounts

  • NetID (created upon WKU admission) is your login to myWKU, TopNet, Blackboard, MyStuff, computer labs, WKU wireless, and more.
  • Look up NetID and set initial password at Accounts.
  • Keep your login information secure!




  • One Stop access to applications including TopNet, TopperMail, Blackboard, ITS Service Desk, and more.




  • Secure gateway to personal, academic and financial information.
  • Register for classes, view transcripts, grades, financial aid, tuition, fees and sign up for emergency notifications.

TopNet Login


Email / TopperMail

  • Official WKU email account (TopperMail) used for Administrative and Academic communications. Check your TopperMail regularly!
  • Accessible 24-48 hours after initial class registration.




  • Learning management system for course materials and discussions, multimedia files, tests, grades, etc.

Blackboard Login



  • WKU student individual file storage space for academic use.



ITS Policies and Safe Computing

  • Everyone at WKU is required to practice safe computing.
  • Read, understand, and follow ITS Policies (www.wku.edu/its/policies).
  • Failure to do so may result in disciplinary action or place you or others at risk.

ITS Security


ITS Phishbowl

  • Collection of phishing scams reported to ITS where you can check the authenticity of questionable emails.



iWKU Mobile App

  • iWKU features: maps, bus schedules, lab traffic, dining dollars, course schedule, grade lookup and more.

Learn More


Student Technology Centers

  • Computer labs available for the use of current WKU students.

Computer Labs


Technology Resource Center (TRC)

  • Hands-on digital media facility, in MMTH 257.
  • Equipment for loan: laptops, cameras, and projectors.

Technology Resource Center


Discounts and Purchasing

  • Apple and Dell hardware and Adobe Creative Cloud discounts.
  • Microsoft Office and antivirus software at no cost to students.
  • Cellular discount of 8% with AT&T and 10% with Sprint.

Discounts and Purchasing


Technology Training

  • Technology video tutorials.
  • Online workshops on Blackboard, Adobe software, etc. Log into Blackboard, and click ITS Training tab for workshop access.



TopperTech: Student Computer Support

  • Full computer service center for WKU students.
  • Services Include:
    • Diagnostic testing
    • Mac and Windows support
    • Apple and Dell warranty service
    • Hardware support and replacement
    • Software support
    • Operating system restoration
    • Virus and spyware removal
    • Data backup and recovery

Contact TopperTech Support via the ITS Service Desk, Facebook or Twitter @WKUTopperTech



ITS Service Desk

  • Initial point for contact for technology support.
  • Multiple points of contact, including chat, knowledge base, and service catalog request.
  • In Person: Jody Richards Hall Third Floor Technical Support Services Window

ITS Service Desk


Follow us on Twitter

  • Follow @WKUITS for latest information and alerts.




Need Assistance?

The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.

Get Help

Some of the links on this page may require additional software to view.

 Last Modified 9/12/18