New Student Technology Guide
Get Started with Information Technology Services at WKU
Welcome to WKU
Information Technology Services is excited you are now a Hilltopper! We are here for you every step of the way. Below, is our guide to getting started with technology at WKU. Please don't hesitate to reach out to us at anytime during your time at WKU.
STEP 1:
Get Set Up
Look-up WKU Account, Set Password, & Configure Email and MFA
Accounts are accessible approximately 24 hours after being accepted to WKU.
- Your account will be used to sign in to WKU computer systems and services.
- WKU ITS employees will NEVER ask for your passwords.
- Log into Webmail using your official WKU email account (TopperMail) used for Administrative and Academic communications and configure Multi-Factor Authentication (MFA)
Install iWKU App
- iWKU features maps, bus schedules, dining dollars, course schedule, grade lookup and more.
Review ITS Polices
- Everyone at WKU is required to practice safe computing. Failure to do so may result in disciplinary action or place you or others at risk.
- NEVER share your WKU passwords. Sharing your WKU passwords breaks WKU policy.
STEP 2:
Get Prepared
Get Familiar with WKU Systems
MyWKU
One stop access to WKU systems including TopNet, TopperMail, Blackboard, ITS Service Desk, and more.
Blackboard
Learning management system for course materials and discussions, multimedia files, tests, grades, etc.
TopNet
Register for classes, view transcripts, grades, financial aid, tuition, fees and sign up for emergency notifications.
Collaborative Services
Tools for communication, data storage, and file sharing such as email, mailing lists, OneDrive, SecureShare, Teams, and Zoom.
Get Connected
- Residence Halls have wired and wireless internet connections.
- Wi-Fi is available across all WKU campuses.
Connectivity is not guaranteed outdoors.
Connect to Wi-FiGaming & Streaming
Use the On-Campus Computer Service and Laptop Reservations
- TopperTech provides free computer service, consultation, and laptop reservations.
Save Money
- Microsoft Office is free for students.
- Discounts on select Apple and Dell hardware.
- Cellular discounts with some carriers.
Discounts & PurchasingComputer Buying Guide
Access Student Technology Centers and Printing
- Student Technology Centers are available in several WKU campus locations and provide PC and Apple computer access, scanners, and printing.
- Currently enrolled students are given a print allocation each academic year. WKU ITS recommends that you do not bring your own printer to campus. Personal wireless printers do not work on our network.
Phishing Information
- Phishing attacks are when bad actors are attempting to impersonate as someone you may know to try to gather sensitive information such as username and passwords.
Need Assistance?
The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.
Some of the links on this page may require additional software to view.