Service Desk Hours
| Day | Hours (Central Time) |
|---|---|
| Monday - Friday | 7:30am - 6:00pm |
| Saturday | 9:00am - 6:00pm |
| Sunday | Closed |
Holiday Coverage
| Event | Date | Coverage |
|---|---|---|
| Memorial Day | May 30, 2022 | Closed |
| Juneteenth | June 20, 2022 | Closed |
| Independence Day | July 4, 2022 | Closed |
| Labor Day | September 5, 2022 | Closed |
| Fall Break | October 13-14, 2022 | Voicemail Coverage * |
| Thanksgiving Break | November 23-27, 2022 | Voicemail Coverage * (starting 4:30 p.m. 11/22) Closed November 24 |
| Winter Break | December 19, 2022 - January 2, 2023 | Voicemail Coverage * Closed December 24-25, December 31, January 1 |
| Martin Luther King, Jr. Day | January 16, 2023 | Closed |
* Voicemail coverage means calls to 270-745-7000 will go directly to the leave voicemail prompt. ITS Service Desk employees will attempt to contact callers within 24 hours. Issues unable to resolve via the phone will route to the appropriate ITS area to address during normal university operating hours.
Need Assistance?
The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.
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