WKU users are issued an email account in various ways depending on type of user.
Employee email creation is either automated or upon request depending upon employment classification. Please review our knowledge article for the latest information. Access to Exchange Online is supported using the Outlook client or via the web. Email addresses for employees are in the format of firstname.lastname@example.org.
Students are issued a TopperMail email account within 24 hours after their admission to the University. Students should access email using their TopperMail email address using WKU Webmail.
TopperMail accounts are automatically converted to alumni accounts after graduation. TopperMail email addresses are in the format of email@example.com.
Existing users keep their TopperMail automatically as long as they access it at least once every six months. Alumni should access email using their TopperMail email address using Webmail.
Visit the ITS Knowledge Base to learn more about the available methods for Accessing Shared Mailbox Accounts.
Retiree email accounts will remain active and available for use by the retiree upon retirement. Retirees must access the account every 6 months to keep it active. This applies only to employees officially classified as "Retirees" by Human Resources. If you have questions about whether you are officially classified as a "Retiree", please contact Human Resources @ (270) 745-5360. Email addresses for retirees are in the format of firstname.lastname@example.org. Retirees should login to email using their NetID and password at webmail.
Affiliates are issued email accounts via a special process. Contact the ITS Service Desk to learn more.