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Division of Strategy, Operations and Finance
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Division of Strategy, Operations and Finance

Transparency and Accountability 

Western Kentucky University

Mission Statement:

The Division of Strategy, Operations and Finance provides essential services in support of WKU's student-centered vision and mission. We strive for excellence in our daily operations and are committed to enhancing the experience of those we serve and employ. Our commitment is reflected in our core values: 

  • Maintain a high level of respect, ethics and integrity in all aspects of our operations;

  • Support a culture of healthy living, safety and well being;

  • Ensure financial stewardship and regulatory compliance at the highest level of accountability;

  • Provide a supportive, inclusive and engaging team-oriented work environment;

  • Identify innovative solutions that enhance services in an efficient and cost effective manner; and

  • Communicate openly and proactively to successfully meet the challenge of the future.

  

Program Information

Strategy, Operations and Finance plays a vital role in supporting and advancing the University's commitment to academic excellence, administrative efficiency, and enabling meaningful student engagement in a digital age.

Departments reporting to the Executive Vice President include Budget, Human Resources, Chief Financial Officer, and Information Technology Services. The Chief Financial Officer oversees the following departments:  Accounting, Bursar (including Billing & Receivables, Cashiers and Perkins Loans), Payroll, Supply Chain Management (including Accounts Payable, Inventory Control, Purchasing and Shipping and Receiving), Travel, and Tax Compliance. The Director of Human Resources is responsible for human resources, workers compensation and employee wellness programs.

The Assistant Vice President for Business Services oversees the Center for Research and Development, Postal Services, Parking & Transportation, contractual relationships for printing and vending services, the WKU Store, and takes the lead role in university property acquisitions and dispositions.   

The Assistant Vice President for Information Technology Services leads the following departments:  Applications and Programming Services, Technical Support Services, and Infrastructure & Operations. Important functional areas include Desktop Support; TopperTech (student device break/fix services); IT Service Desk; Learning Management Systems with Blackboard; Training; Telephone; Network Design and Infrastructure Services; Interactive Video Course Services; Audio Visual Services; Cabling; Student Technology Centers (Computer Labs); the Technology Resource Center, core administrative and academic systems and programming support; enterprise web development; and commodity services support and operations such as email, file storage and print, and directory and identity services.  

Information Technology Services (ITS)

Jody Richards Hall 244

Assistant Vice President 
270-745-2243

 Help Desk
270-745-7000
 

Strategy, Operations and Finance

1906 College Heights Blvd., #11007

Potter Hall 435

Bowling Green, KY  42101-1007

270-745-2434

Contact Us

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 Last Modified 7/1/19