Division of Strategy, Operations and Finance
Strategy, Operations and Finance plays a vital role in supporting and advancing the University's commitment to academic excellence, administrative efficiency, and enabling meaningful student engagement in a digital age.
Departments reporting to the Executive Vice President includes Budget, Finance and Analytics, Business Services, Chief Facilities Officer, Human Resources, Information Technology Services, Innovation Campus, Internal Audit, WKU Police, and Strategy Performance and Accountability.
The Assistant Vice President for Budget, Finance and Analytics oversees the following departments: Budget and Financial Planning, Office of Student Billing & Account Services, and University Controller/Treasurer.
The Assistant Vice President and Chief Human Resources Officer of Human Resources is responsible for Human Resources, Workers Compensation and Employee Wellness programs.
The Associate Vice President for Strategy, Performance and Accountability plays a formative role in strategic planning, continued development, implementation, assessment, and accountability of initiatives and ongoing practices under the 2018-2028 WKU Strategic Plan Climbing to Greater Heights.
Business Services oversees Inventory Control, Materials Management, Parking & Transportation Services, Postal Services (including Passport Services and Post Office), Printing Services, Purchasing, Shipping & Receiving, Vending Services, the BN-WKU Store, and University Properties.
The Assistant Vice President for Information Technology Services leads the following departments: Applications and Programming Services, Technical Support Services, and Infrastructure & Operations. Important functional areas include Desktop Support; TopperTech (student device break/fix services); IT Service Desk; Learning Management Systems with Blackboard; Training; Telephone; Network Design and Infrastructure Services; Interactive Video Course Services; Audio Visual Services; Cabling; Student Technology Centers (Computer Labs); the Technology Resource Center, core administrative and academic systems and programming support; enterprise web development; and commodity services support and operations such as email, file storage and print, and directory and identity services.