Division of Strategy, Operations and Finance
Strategy, Operations and Finance plays a vital role in supporting and advancing the University's commitment to academic excellence, administrative efficiency, and enabling meaningful student engagement in a digital age.
Departments reporting to the Executive Vice President include Budget, Human Resources, Chief Financial Officer, and Information Technology Services. The Chief Financial Officer oversees the following departments: Accounting & Financial Reporting, Bursar (including Billing & Receivables, Cashiers and Perkins Loans), Grants and Contracts Accounting, Payroll, Supply Chain Management (including Accounts Payable, Inventory Control, Purchasing and Shipping and Receiving), Travel, and Tax Compliance. The Director of Human Resources is responsible for human resources, workers compensation and employee wellness programs.
The Associate Vice President for Strategy, Performance and Accountability plays a formative role in strategic planning, continued development, implementation, assessment, and accountability of initiatives and ongoing practices under the 2018-2028 WKU Strategic Plan Climbing to Greater Heights.
Business Services oversees Postal Services, Parking & Transportation, contractual relationships for printing and vending services, the WKU Store, and takes the lead role in university property acquisitions and dispositions.
The Assistant Vice President for Information Technology Services leads the following departments: Applications and Programming Services, Technical Support Services, and Infrastructure & Operations. Important functional areas include Desktop Support; TopperTech (student device break/fix services); IT Service Desk; Learning Management Systems with Blackboard; Training; Telephone; Network Design and Infrastructure Services; Interactive Video Course Services; Audio Visual Services; Cabling; Student Technology Centers (Computer Labs); the Technology Resource Center, core administrative and academic systems and programming support; enterprise web development; and commodity services support and operations such as email, file storage and print, and directory and identity services.