Skip to main content
Skip to main content

IT Division - IT Helpdesk

IT Helpdesk

The Information Technology Helpdesk serves as a single point of contact for technology support and can be reached in a variety of ways.

Need Help Now?

      Telephone – Call 270-745-7000.

      Chat – Connect live online.

      Self-Help – Search knowledge base for known solutions.

      Service Catalog – Submit a form to request assistance online.

      Manage My WKU Accounts – Lookup account information and reset passwords.

      Remote Assistance – Initiate screen sharing (requires single-use code from IT).

Additional Information

      Operating Hours – View normal and holiday schedules.

      Twitter – Follow @WKUIT for latest information and alerts.

      Systems Status – View outages, downtimes, or issues preventing or impairing access to IT systems.

Announcements

FY19 Index Changes

Index changes for telephone services

TopperTech Drop Off Deadline

TopperTech Drop-off Deadline for the Spring 2018 semester.

Systems Status

Upcoming Training

Date Time Title
7/209:00amNew Faculty/Staff IT Orientation: Face-to-face
7/259:00amNew Faculty/Staff IT Orientation: Face-to-face
8/111:00amMediasite User Training


Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 
 Last Modified 6/14/18