Frequently Asked Questions (FAQs)
The majority of WKU web-based classes are delivered through Blackboard. Once you register for your course and the semester begins, you will be able to login to Blackboard and view all of your course materials. When you login, you will see links to the Discussion Board, Course Information, Assignments, Grades and more depending on how the instructor chose to design the course. If you're unfamiliar with Blackboard we recommend that you review the Blackboard tutorial to help get you started.
College course rule of thumb: three hours of online time = nine hours of offline work per week. Online courses take at least the same amount of time as face-to-face classes. The convenience of being able to choose when you spend those hours is the best part, but time is still a factor!
To register for courses, check your schedule, see your grades or transcript, etc. log in to TopNet. Click on "Student Services" and select the option you want. You will need your WKU ID number and PIN to log in to TopNet. If you are unsure about your WKU ID number, PIN, or how to set up your TopNet account visit the TopNet FAQ. Log-in help is also available on the TopNet log-in page.
Web based courses are delivered in two ways: semester-based web (WKU Online) and on demand (WKU On Demand). WKU Online courses follow the same start and end dates as face-to-face classes, allowing 10 starting points during the academic year. These include: Winter Term, Spring (first and second bi-term), Summer (5 starting points) and Fall (first and second bi-term). Registration dates and most up-to-date start/end dates are availble in the Academic Calendar. On Demand web courses can be started any day of the year, finished in as little as 7 weeks or you may take up to nine months to complete the course.
Yes, you may withdraw from a web-based course. Check the Academic Calendar for deadlines for registering and dropping courses.Please remember, if you are using financial aid to cover educational expenses, your award was based on your enrollment status (full-time/half-time). Dropping below this status could effect future financial aid eligibility.
WKU has a great selection of online graduate degrees and certificates. The most up to date information can be found at wku.edu/online/online-programs.php
The Graduate Catalog contains information regarding curriculum, policies, and procedures for graduate students. The catalog can be accessed at wku.edu/graduate.
Yes, WKU's web-based courses are financial aid eligible. Your award amount is based on several factors, and may or may not cover the entire cost of the term. On demand courses are subject to completion restrictions - federal financial aid requires that the course be completed within the term of enrollment. Additional information can be found at wku.edu/online/financial-aid.php or by contacting the Office of Financial Assistance at (270) 745-2755 or visit them online.
Your first step is to fill out the Free Application for Federal Student Aid at www.fafsa.ed.gov. Even if you doubt your eligibility, apply. Approximately 90% of those who apply qualify for some form of aid. A step-by-step guide through the application process can be found at wku.edu/financialaid/applying/how-to-apply.php. You can also visit wku.edu/online/financial-aid.php for more information on how to get started.
Tuition and fee information is available here. If you are not admitted to WKU and wish to take a class through WKU On Demand, payment is required upon registration. If you are a WKU student, The Office of the Bursar will bill you for the courses you wish to take. For a complete overview of tuition rates and how they are calculated, as well as current per credit hour rates, visit wku.edu/online/tuition.php.
Tuition payment options can be found at the Office of the Bursar website.
Yes, you should check with your academic advisor about the course you wish to enroll in.
To make sure that the course you wish to enroll in will fit in your degree program and that you meet the prerequisites for the course.
Contact the departmental office where your major is located to have an advisor assigned. If your major is undeclared you may visit Academic Advising or call (270) 745-5065.
Course requirements for all majors are located in WKU's undergraduate and graduate catalogs. These can be found at wku.edu/registrar. However, you should still work with your advisor to make sure that the course you wish to enroll in meets graduation requirements and professional/personal goals. Your advisor will also help keep you on track by identifying ways to reduce overall number of hours required (for example, maybe one of your major courses can also be used to meet a colonnade requirement), and monitoring progress toward overall university requirements that fall outside your degree program.
Yes, as a WKU student you have access to a variety of services designed to help you succeed at a distance, including WKU Library resources, Online Tutoring, Academic Advising, Career Services, Testing, and much more. These services can be accessed through the Student Resource Portal at wku.edu/online/srp.
Textbooks for web courses are available at the WKU Store. You may order online at wkustore.com or by calling (270) 745-2466 or 800-444-5155.
Details for initial access to your WKU accounts can be found at wku.edu/online/orientation-ug/account.php.
Your WKU ID number was assigned to you as soon as you applied to WKU. To look up your WKU ID number go to the TopNet log in page and click on "wku ID lookup" link. This will allow you to find out what your ID number is. Write this down! It will be used for nearly all transactions on campus instead of social security numbers.The first time you log in to TopNet you will use your WKU ID number and your PIN will be the last 6 digits of your social security number. You will immediately be asked to establish a new PIN number. It will need to be 6 digits. Be sure to pick something you will remember. If you need additional help setting up your TopNet account, you can call the IT Dept. Helpdesk at (270) 745-7000.Now that you have set up your TopNet and Webmail accounts, you may want to log in to Blackboard using your Webmail log in and password to start familiarizing yourself with the Blackboard learning environment.
Most communication with instructors, advisors and other staff will be delivered to your WKU student email account. It's important to check your email at least 4 days each week. If you have another primary email you use, you may consider forwarding your student email to your primary account for ease of access.
Internet access via cable, broadband, or DSL is recommended. These options provide access to courses much faster and will allow for smoother viewing of videos if your instructor uses them in your course.