IT HelpdeskThe Information Technology Helpdesk serves as a single point of contact for technology support and can be reached in a variety of ways.
Need Help Now?
Telephone – Call 270-745-7000.
Chat – Connect live online.
Self-Help – Search knowledge base for known solutions.
Service Catalog – Submit a form to request assistance online.
Manage My WKU Accounts – Lookup account information and reset passwords.
Remote Assistance – Initiate screen sharing (requires single-use code from IT).
Operating Hours – View normal and holiday schedules.
Twitter – Follow @WKUIT for latest information and alerts.
Systems Status – View outages, downtimes, or issues preventing or impairing access to IT systems.
TopperTech Drop-off Deadline for the Spring 2018 semester.
WKU Blackboard is scheduled for an upgrade on Sunday, June 24 through Monday, June 25, 2018 and will be unavailable during this period.
|Blackboard (Online Courses)|
|5/30||9:00am||New Faculty/Staff IT Orientation: Face-to-face|
|5/30||11:00am||Mediasite User Training|
|6/6||11:00am||Mediasite User Training|
Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.
Note: documents in Excel format (XLS) require Microsoft Viewer,
Note: documents in Word format (DOC) require Microsoft Viewer,
Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,