Human Resources

Anthem COVID-19 Update

The WKU Health Plan will continue to:

Waive any member cost-share (copay, coinsurance and deductibles) for the diagnostic test related to COVID-19, as well as for visits associated with COVID-19 testing through the end of the public health emergency.
Waive any member cost share for telehealth/telephone-only services and all LiveHealth Online visits related to COVID-19 through June 30, 2021. The Plan’s usual cost share apply to non-COVID related services/visits.
Waive any member cost share for in-network providers on treatment of COVID-19 through June 30, 2021.

Have you been tested for COVID-19 and received a bill from your provider?

Recommended Action:

If you experience charges from a COVID-19 testing visit that you believe are in error, contact your provider’s office and request they refile the claim using COVID related codes.
Be aware that other services (migraine, UTI, sinus infection, etc.) rendered during the same office visit for COVID-19 testing are subject to member cost-share based on plan benefits.

Added 4/14/2020

Added 4/9/2020

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