Waive any member cost-share (copay, coinsurance and deductibles) for the diagnostic test related to COVID-19, as well as for visits associated with COVID-19 testing. (federally mandated through the end of the public health emergency).
Waive any member cost share for telehealth/telephone-only visits with providers in the plan’s network, for a limited tome. See LiveHealth Online news article for more information! (WKU voluntarily opted-in to waiving member cost-share)
Waive any member cost share for in-network providers on treatment of COVID-19 through December 31, 2020. (WKU voluntarily opted-in to waiving member cost-share)
Have you been tested for COVID-19 and received a bill from your provider?
If you experience charges from a COVID-19 testing visit that you believe are in error, contact your provider’s office and request they refile the claim using COVID related codes.
Be aware that other services (migraine, UTI, sinus infection, etc.) rendered during the same office visit for COVID-19 testing are subject to member cost-share based on plan benefits.