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Student Academic Complaint Procedure

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Student Academic and Grade Complaint Procedure


The Academic Student complaint procedure for resolving an academic or grade complaint has four steps all students must follow:


   Step 1 (Faculty Member)

   Step 2 (Department Level)

   Step 3 (College Level)

   Step 4 (University Level)


A guide to Student Complaints can also be found at:   





Supplements to this procedure may be issued during the school year to keep the University community advised of newly adopted programs and policies.


Important Complaint Exceptions:

  • Student Disability regarding denial of accommodations, report to Student ADA Compliance Officer and follow WKU policy #6.1010
  • Discrimination and Harassment concerns, see below reporting process and follow WKU policy #0.2040 and #0.2070
  • Discrimination is always reported to the Office of Equal Opportunity Employment (EEO)    
  • Student-to-student harassment is reported to The Office of Student Conduct or the WKUTitle IX Coordinator
  • Student-to-faculty/employee harassment is reported to the Office of Equal Opportunity Employment (EEO)

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 Last Modified 1/4/21