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Student Academic Complaint Procedure


failing grade

Student Academic and Grade Complaint Procedure

 

The Academic Student complaint procedure for resolving an academic or grade complaint has four steps all students must follow:

 

   Step 1 (Faculty Member)

   Step 2 (Department Level)

   Step 3 (College Level)

   Step 4 (University Level)

 

A guide to Student Complaints can also be found at:   

 

https://www.wku.edu/academicaffairs/documents/guide_for_student_complaints.pdf

 

Supplements:

Supplements to this procedure may be issued during the school year to keep the University community advised of newly adopted programs and policies.

 

Important Complaint Exceptions:

  • Student Disability regarding denial of accommodations, report to Student ADA Compliance Officer and follow WKU policy #6.1010
  • Discrimination and Harassment concerns, see below reporting process and follow WKU policy #0.2040 and #0.2070
  • Discrimination is always reported to the Office of Equal Opportunity Employment (EEO)    
  • Student-to-student harassment is reported to The Office of Student Conduct or the WKUTitle IX Coordinator
  • Student-to-faculty/employee harassment is reported to the Office of Equal Opportunity Employment (EEO)

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 Last Modified 1/4/21