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ADA Student Grievance Policies & Procedures


Student Grievance Policies & Procedures WKU Policies 6.1010 & 0.2040

WKU is committed to providing equal access for students with disabilities, and has a responsibility to monitor and manage ADA compliance. A student alleging noncompliance with the terms of Title II of the ADA may lodge a complaint alleging disability discrimination and seek a satisfactory resolution.

Western Kentucky University (WKU) has adopted an internal grievance procedure for prompt and equitable resolution of grievances of alleged conduct in violation of Section 504 of the Rehabilitation Act of 1973 (29 U.S.C., Section 701) and Title II of the ADA of 1990 (42 U.S.C., Section 12102 et. seq.).

Under this policy and procedure, a student alleging noncompliance with terms of Section 504 and Title II of the ADA may lodge a grievance against a student, employee, or third party alleging discrimination, harassment, and/or a failure to accommodate on the basis of a disability, and seek a prompt and equitable resolution of the grievance.

 

“No qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, program, or activities of a public entity, or be subject to discrimination by any such entity.”

“No otherwise qualified individual with a disability in the United States shall, solely by reason of his or her disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”

WKU Student Grievance Policy & Procedure No. 6.1010 can be viewed in its entirety by navigating to the following link: 

WKU Student Grievance Policy & Procedure WKU Policy No. 6.1010

Individuals with disabilities who have experienced discrimination or harassment by students, employees, or third parties, or who have been denied an accommodation after complying with the process provided in WKU Student Disability Accommodations/ Section 504 and ADA Compliance Policy (#6.1010), can file a written grievance with the ADA Coordinator by completing the "ADA Student Grievance Form". The grievance should contain the name and contact information of the person filing the grievance, a summary of the alleged action/violation of Section 504 and Title II, and the proposed remedy or relief sought. You may file a grievance by navigating to the following link:

ADA Student Grievance Form

WKU Discrimination and Harassment Policy & Procedure No. 0.2040 can be viewed in its entirety by navigating to the following link: 

 

WKU Discrimination & Harassment Policy 0.2040

Individuals with disabilities who have experienced discrimination or harassment by students, employees, or third parties, based on their disability or who feel their ADA rights have been violated, may file a complaint with the Office of Institutional Equity Investigator by navigating to the following link: 

Discrimination, Harassment and Retaliation Reporting Form

 

 

 Alternative Formats

To request a copy of any documents in an alternate format, please contact SARC 

Email: sarc.connect@wku.edu

Phone: (270)-745-5004 

TDD: (270)-745-3030 

Fax: (270)-745-6289 

 

 

 

Western Kentucky University Section 504 Coordinator

SARC Director

Downing Student Union, Room 1074

sarc@wku.edu

(270) -745-5004

 

                                                                                                                                                                                                    Western Kentucky University ADA Coordinator

Chantel Gillenwater

Institutional Equity Specialist and ADA Coordinator

Wetherby Administration Bldg. Suite 317

(270)-745-5462

chantel.gillenwater@wku.edu

 

 

 

External Agencies

 

Kentucky Commission on Human Rights, 832 Capital Plaza, 500 Mero Street, Frankfort, KY 60601, (502) 564-3550

 

Office for Civil Rights, U.S. Department of Education, The Wanamaker Building, Suite 515, 100 Penn Square East, Philadelphia, PA 19107, (215) 656-8548

 

Equal Employment Opportunity Commission, 600 Martin Luther King, Jr. Place, Suite 268, Louisville, Kentucky 40202, 1-(800)-669-4000; TTY 1-(800) 669-6820

 

 


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 Last Modified 4/3/26