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Housing and Resident Life Services is a branch of the Department of Facilities Management. We maintain the Resident Halls, manage custodial services and coordinate building upgrades.

Housing and Residence Life Services

HRL Facilities Management Staff

HVAC/Zone Techs 
Roy Forsee

Custodial Services
Candi Boehmer, Supervisor
Melinda Bailey, Team Leader
Carla Kaboza, Supervisor
Suri Castillo, Team Leader

Enter a Maintenance Request

 There are 4 ways to enter a maintenance request:

1. Enter the request via Maintenance Connection. 

2. Text WKUDFM to 82257

3. Call the Facilities Management front desk at 745-3253

4. Visit the Facilities Management office.


Have a maintenance issue? Submit a Maintenance request via text!

Text  WKUDFM , your name, location and description of the problem to #  82257 . Your request will be reviewed by our office staff and assigned to the appropriate team.


Special Project:

Mold remediation in the Resident Halls

On November 7, 2018, WKU announced the decision to temporarily close Minton Hall and temporarily relocate students to another housing assignment on campus. Mold growth was discovered and reported in Minton Hall at an elevated rate.  While the test results from the Department of Environmental Health and Safety have shown that the mold spores are common environmental mold, out of an abundance of caution, WKU Housing & Residence Life determined that it was in the best interest of Minton residents to perform thorough maintenance and cleaning in every living space and all mechanical spaces. After replacing all ceiling tiles, thoroughly cleaning the ceiling & rooms, and applying an anti-microbial agent to all surfaces, Minton was deemed safe to reopen to residents. Minton reopened in Fall 2019. 

Checking out our ongoing work to improve air quality

Help prevent mold in your room by following the air unit best practices.


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 Last Modified 10/2/20