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Western Kentucky University
EMERGENCY ALERT SYSTEM:

WKU WEATHER ALERT:

WKU offices in Bowling Green will open at 10 a.m. Friday. Classes Friday remain canceled and campuses in Glasgow, Owensboro and Elizabethtown/Ft. Knox remain closed Friday. Saturday classes in Bowling Green will proceed as scheduled. Here is a link to the University’s attendance policy during adverse weather conditions. Use caution and watch for slick spots on roads and walks. 

Residence Halls remain open until noon Saturday. Bemis & Barnes have space for those who need to stay longer. Visit WKU Housing & Residence Life for more information.

The high school regional basketball tournament games scheduled for Wednesday night were canceled. Games will be rescheduled for Friday/Saturday. Follow WKU News for the latest updates. #WKUAlert

IT Division - Live Chat Support

WKU IT Chat Support

We recommend using WKU Chat for requests such as:

  • Configuring email settings and Outlook tips
  • Password resets
  • Account requests
  • Subscribing/unsubscribing from mailing lists

There are some limitations to be aware of:

  • WKU Chat requires both Java and Flash to run.
  • No mobile chat clients exist.
  • If you are having trouble getting the chat client to run, we recommend calling the IT Helpdesk at 270-745-7000 or submitting an online request.

Chat support is closed due to inclement weather. You may still submit an online request or leave a voicemail at 270-745-7000.

Chat Support Hours

Day Hours (Central Time)
Monday 7:30 am - 5:00 pm
6:00 pm - 8:00 pm
Tuesday 7:30 am - 5:00 pm
6:00 pm - 8:00 pm
Wednesday 7:30 am - 5:00 pm
6:00 pm - 8:00 pm
Thursday 7:30 am - 5:00 pm
6:00 pm - 8:00 pm
Friday 7:30 am - 5:00 pm
6:00 pm - 8:00 pm
Saturday 8:30 am - 6:00 pm
Sunday 12:30 pm - 6:00 pm

Systems Status

Impaired or Limited AccessCATV
View Systems Status

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 Last Modified 3/4/15