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Human Resources

Anthem COVID-19 Update

  • Tuesday, June 15th, 2021

The WKU Health Plan will continue to:

  • Waive any member cost-share (copay, coinsurance and deductibles) for the diagnostic test related to COVID-19, as well as for visits associated with COVID-19 testing through the end of the public health emergency. Effective January 15, 2022, members can get reimbursed for the cost of over-the-counter diagnostic COVID-19 tests. Go to anthem.com/ca for more information.
Have you been tested for COVID-19 and received a bill from your provider? 

Recommended Action: 

  • If you experience charges from a COVID-19 testing visit that you believe are in error, contact your provider’s office and request they refile the claim using COVID related codes.
  • Be aware that other services (migraine, UTI, sinus infection, etc.) rendered during the same office visit for COVID-19 testing are subject to member cost-share based on plan benefits.
 
The following provisions end June 30, 2021:
 
  • Waive any member cost share for telehealth/telephone-only services and all LiveHealth Online visits related to COVID-19 through June 30, 2021. The Plan’s usual cost share apply to non-COVID related services/visits.
  • Waive any member cost share for in-network providers on treatment of COVID-19 through June 30, 2021.

The following provision ends May 11, 2023, with the end of the Public Health Emergency:

  • Waive any member cost-share (copay, coinsurance and deductibles) for the diagnostic test related to COVID-19.

 

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 Last Modified 4/20/18