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Western Kentucky University

IT Division - Audio Visual Support

Audio Visual Support Center

The Audio Visual Support Center is WKU’s center for Interactive Video Classes,  Desktop Video Conferencing, Digital Signage and all other A/V Technology throughout the WKU campus. The support center provides basic customer support by documenting your problems & trouble-shooting IVS classes.

 

Hours

Fall and Spring Semesters

  • The A/V Technical Support Center operates Monday – Friday (some Saturdays, depending on class schedule), 8:00 am – 9:00 pm (Fall and Spring Terms).

Winter and Summer Semesters

  • Winter and Summer Terms, operating hours are 8:00 am – 4:30 pm or when IVS classes are in session.

 

Support Provided:

  • IVS Classrooms/IVS Conference Rooms
  • Desktop Video Conferencing 
  • Digital Signage
  • Other A/V Technology

 

Contact

For questions or problems relating to A/V across WKU, please call the Audio Visual Support Center at 270-745-3809. We will take your information and expeditiously route your case to the appropriate technical personnel.

Cool Metal Medical Bag

 

Announcements

Introducing TopperTech

Technical Support Services is excited to announce the re-branding of our ResNet operations to the WKU community as TopperTech.

Recycled Computer Program

Technical Support Services is excited to announce a new program that allows departments to procure a gently used desktop computer for a reasonable cost.

Systems Status

All Systems are OKAll Systems are OK

Upcoming Training

Date Time Title
8/49:30amAdobe Connect Pro Training Refresher
8/41:30pmAdobe Connect Pro Training Workshop
8/1110:30amOU Campus CMS Training ver 10


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 Last Modified 3/17/15