Personal Training Appointment Procedures

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Personal Training Appointment Procedures:

The Health & Fitness Lab will provide you the contact information of the personal trainer you've been paired with. You can meet the personal trainer for a free consultation session before purchasing sessions.

The fee must be paid at least 24 hours before the first training session in the Health & Fitness Lab. The Health & Fitness Lab accepts the following payment types: Cash, Check, and VISA & Mastercard.

Payment is non-refundable.

You will be required to fill out a medical history form and personal training questionnaire. You may be instructed to provide us a medical clearance note from your family physician. If so, it may be faxed to us at (270) 745-6534.

Your appointment can be scheduled anytime during the Preston Center hours of operation. The time of the session is agreed upon between you and the trainer. If a session needs to be cancelled for any reason other than emergency, a 24-hour notice must be given to the trainer or you will be rendered responsible for the payment of that session. If you are more than 15 minutes late, the session/appointment will be forfeited.

Arrive at your appointment prepared to exercise. Your attire should be loose fitting (i.e. t-shirt, shorts) and you should be wearing close toed athletics shoes. Please call our office if you have any questions.

All personal training packages are valid for 1 year from the date of purchase. Any sessions not used after 1 calendar year will be forfeited.