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Quality Matters


Quality Matters

What is Quality Matters (QM)? 
Quality Matters (QM) is a faculty-centered, peer review rubric-based process that is designed to certify the quality of online and blended courses. QM is a leader in quality assurance for online education and has received national recognition for its peer-based approach and continuous improvement in online education and student learning.

What is the QM Rubric?

The Quality Matters Rubric is research supported and promotes best practice-based quality standards and procedures. It consists of eight general standards that define quality expectations for the basic design of an online or blended course. The general standards cover:

  1. The Course Overview and Introduction
  2. Learning Objectives and Competencies
  3. Assessment and Measurement
  4. Instructional Materials
  5. Learner Interaction and Engagement
  6. Course Technology
  7. Learner Support
  8. Accessibility


Quality Matters at WKU
As part of our continuous effort to improve the quality of our online and blended courses, WKU subscribes to Quality Matters, Inc. The subscription allows WKU to provide QM training to faculty that wish to improve the design of their online and blended course.  This training is in a variety of formats including workshops and professional learning communities. Following the training, faculty may choose to submit their course for a QM Review.  Successful completion of the QM Review provides faculty the opportunity to display the QM quality certification seal in their course.

Need more information on Quality Matters?

Email Quality mattersTo learn more about Quality Matters at WKU contact us at CITL@wku.edu or 270-745-2106.  Our staff is available to consult with WKU faculty members on questions related to the use of the QM and other rubrics for course design.

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 Last Modified 7/21/17