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Adobe Connect Pro


Web conferencing refers to a service that allows information to be shared with varying remote locations simultaneously across various geographical locations using your desktop computer. Desktop video conferencing is applicable for a variety of collaborative events, including meetings and class sessions. WKU currently uses Adobe Connect Pro as its desktop video conferencing application.

 

Adobe Connect Pro Icon

About

Adobe Connect Pro is a web conferencing solution for online meetings and webinars used by education, business, and government agencies. It is based on the Adobe Flash technology already installed on virtually all Internet-connected computers, making it possible to engage in powerful synchronous interaction without cumbersome downloads. Joining a meeting is as easy as entering the room’s URL in a browser such as Internet Explorer, Firefox, or Safari.

 

Host an Adobe Connect Meeting or Class

To Host an Adobe Connect meeting, webinar, or class, you will need to have an Adobe Connect license. Licenses are obtained by completing an Adobe Connect Host training, available in-person or online. Sessions are scheduled each month on the IT Training Calendar. You can also request an account by submitting a TD ticket.

Request Account

 

Check Your System Requirements

Adobe Connect Pro has full functionality on Windows and Mac computers. Applications are also available to access meetings on iOS and Android devices.

To check your computer's compatibility, visit an example room, check firewall exceptions, and check technical requirements, go to our Technical Information page.

Compatibility

 

Self-Help

Visit the Knowledgebase for help articles about Adobe Connect Pro or watch video tutorials created by Adobe.

Knowledge Base   Video Tutorials

 

Contact

For more information, call AVS Support at 270-745-3809 or submit a TD ticket for Adobe Connect. Contact the ITS Service Desk for technical assistance.

Submit Ticket   ITS Service Desk

 

 

Request an Account

Use the service catalog to submit a request. A member of the AVS team will contact you to schedule an ACP Training session.

Request Account

 




Need Assistance?

The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.

Get Help



Some of the links on this page may require additional software to view.

 Last Modified 9/12/18