Facebook Pixel Information Technology Services | Western Kentucky University Skip to main content
Information Technology Services

Information Technology Services

Our Services

Information Technology is here to help you. We support a wide selection of applications and offer services to help you succeed as a Hilltopper. Use myWKU to access multiple applications and resources or view our full list of services.

For Students  For Employees

Windows 11 logo and a laptop over an image of WKU Campus
Windows 11
OS Support

Windows 11 is not yet supported by ITS. Please wait to upgrade.

More Information


WKU students using a campus computer lab
New Hilltopper
Technology Guides

Get started with your new accounts, services, and resources from WKU ITS.

Student Guide   Employee Guide


The iWKU Mobile Application on an iOS and Android device
Mobile Application

View your course schedule, dining dollars, campus maps, and more - all on the go.

About iWKU


myWKU logo and website on a laptop
Hilltopper Portal

One login to access to email, TopNet, Blackboard, and more.



Big Red using a laptop outside on campus at WKU
Working Remotely
Information & Guidelines

Continue learning, teaching, or working from a remote location.

Learn More


A whiteboard outlining a project with steps
Project Management Office
Applications & Programming Services Projects

Information and status of major Applications & Programming Services projects.

View Projects




DUO logo

Multi-factor Authentication

To improve cyber security, WKU is phasing in multi-factor authentication (MFA).

Learn More

Get Help

The ITS Service Desk serves as a single point of contact for technology support and can be reached in a variety of ways.


Give us a call.

(270) 745-7000

Connect live online.

Chat Online

Search knowledge base for known solutions.

Knowledge Base
Service Catalog

Submit a form to request assistance online.

Get Started
Manage My WKU Accounts

Lookup account information and reset passwords.

Get Started
Remote Assistance

Initiate screen sharing (requires single-use code from ITS).

Remote Assistance

Need Assistance?

The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.

Get Help

Some of the links on this page may require additional software to view.

 Last Modified 10/1/21