The goal of WKU’s IT Division is to provide our students, faculty, and staff with superior customer service; reliable and timely technical support; state-of-the-art technology tools; comprehensive training; and convenient access to computing and telecommunications resources. The Information Technology Division will continue to place specific emphasis on the use of information technology in student learning, faculty teaching, and staff productivity. We will maintain the national presence for WKU IT that has been established. Finally, we intend to help shape the larger technology discussion occurring in higher education in this country, rather than be shaped by it.
Departments reporting to the VP of IT include: Enterprise Systems, Enterprise Applications and Programming, Academic Technology, Technical Support Services, and Communication Technologies. These departments include important functional areas such as Desktop Support, TopperTech, IT Helpdesk, Distance Learning, Learning Management Systems with Blackboard, Training, Telephony, Network Services, Interactive Video Services, Cabling, Student Technology Centers, the Technology Resource Center, core administrative and academic programming support, enterprise web development, and commodity services support and operations such as email and directory services.
View the multiple ways of contacting the IT Division to ask a question or get help.
The process for backup up data after a system refresh is changing on 3/1/2018
The new web templates will be available starting in January.
|2/28||9:00am||New Faculty/Staff IT Orientation: Face-to-face|
|2/28||11:00am||Mediasite User Training|
|3/7||11:00am||Mediasite User Training|
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