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A unit of the WKU Division of Extended Learning & Outreach (DELO)

Career & Workforce Development


Investing in people. Inspiring businesses.

Career & Workforce Development (CWD) is part of the Continuing & Professional Development (CPD) team. We are dedicated to being a key partner in bringing career and workforce training to business and industry in our region.

Our focus is to meet the needs of each employee, whether an individual learning class or extensive certificate program. We provide training in communication skills, team building, supervision, and more to help develop the workforce in our community.

 


 

Supervisory Certificate Program

This program is designed to build general supervisory skills, as well as the basics of leadership. It consists of 16 core competency-based classes that focus on improving others, improving processes and improving self in order to increase an organization’s productivity, improve efficiency and enhance employee morale.

HACCP Workshop

The HACCP system is consistent with USDA Food Safety and Inspection Service regulations. This workshop is accredited by the International HACCP Alliance and is designed for food manufacturers, distributors, suppliers, and others who wish to protect public health and ensure regulatory compliance.

Custom Training

Custom training provides you with the most relevant instruction to meet your goals. We can customize any course or program to meet the specific needs, objectives and interests of your organization. Simply share your vision with us and we’ll tailor a program for you! 

  


 

Communication in the Workplace

Communication in the Workplace

A diverse workforce requires managers and team members that are skilled communicators. Our experts share proven tactics and examples of organizational, individual, and negotiation communications that can help create a collaborative work environment.

Computer Training

Computer Training

Our experts share tips, tricks, and ways to leverage common office technology to enhance operations and increase efficiency.

Customer Service & Sales

Customer Service & Sales

Customer Service and Sales can make or break a company. WKU experts can help you refine and enhance your customer service and sales operations.

 

Management & Supervisory Training

Management & Supervisory Training

WKU experts can help you and leaders within your organization understand complex and difficult supervisory topics such as performance appraisals, strategic planning, motivating employees, disciplining employees and effective time management to help you get the most from your team. 

Quality Management

Quality Management

Every employee has a role in managing quality in an organization. Let WKU’s quality experts share proven problem-solving techniques that foster an environment of continuous improvement. 

Safety & Risk Management

Safety & Risk Management

Beyond OSHA, there are many risk management topics that impact operations. Drug & alcohol issues, workplace violence, aggression, harassment and stress can all have negative effects. WKU experts can provide information on mitigating effects and addressing issues in constructive and positive ways. 

 




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 Last Modified 8/20/19