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Office of the Bursar

Office of the Bursar


Services at the Bursar’s Office during WKU's response to COVID-19

Office hours: Monday – Friday, 8:00 a.m. – 4:00 p.m.

To limit COVID-19 exposure, please continue to practice social distancing and remit payments online, via mail or utilize our payment drop box located outside the second floor entrance of Potter Hall. 

The Bursar’s Office will be able to assist students and families remotely.  Students and families are encouraged to communicate with our office with questions via email at billings.receivables@wku.edu We may also be reached by phone at 270-745-6381, Monday – Friday, 8:00 a.m. – 4:30 p.m. We appreciate your patience as there may be delays in response time.   


Student Payments:

To make a payment online, students may access their student account by logging into TopNet.  Students may also pay online at wku.afford.com.

Students may also mail a check to the bank lockbox at: Western Kentucky University, PO Box 890784, Charlotte, NC 28289-0784. 

International students may make payments via Flywire

If you must bring your payment to campus, you may place your payment in the depository box located outside of the second floor entrance of Potter Hall.  The depositories are emptied daily.  Please write your WKU student ID number on the check or money order and include the bottom portion of your e-bill invoice statement with your payment when using the depository. Please do not place cash in the depository.


Student Refunds:

Student account refunds will continue to be processed weekly as account adjustments and/or financial aid disbursements are made available.  All students are strongly encouraged to select their refund preference by logging in at my.wku.edu and clicking on BankMobile under Campus Information to choose their refund option. Additional information regarding BankMobile can be found here

Questions about refunds through BankMobile may be directed to refunds@wku.edu.

Information regarding Housing and Dining credits can be found here.


University departmental transactions:

Contact information:

Cashier's Office

Phone: (270) 745-5368

Email: cashiers.office@wku.edu 

Additional information regarding paperwork submission can be found here.


IMPORTANT TAX INFORMATION: Tax Notifications (1098-T) for 2020 are available on TopNet.


Welcome to the Office of the Bursar at Western Kentucky University. "Bursar" is a term unique to higher education and means "keeper of the purse."

The Office of the Bursar is committed to ensuring financial integrity and exemplary customer service through our primary responsibilities which include preparing student bills, processing student payments, managing Third Party Billing, issuing refunds, depositing to departmental accounts, collecting past due accounts and processing consolidation and payments of Perkins Loans for completed students.

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 Last Modified 4/20/21