Billings & Receivables - Frequently Asked Questions
Western Kentucky University offers payment plans to students through its partnership with Nelnet Campus Commerce. For the Fall and Spring semesters, we offer the following plans:
5-pay - Payments due June 1, July 1, August 1, September 1, and October 1
4-pay - Payments due July 1, August 1, September 1, and October 1
3-pay - Payments due August 1, September 1, and October 1
2-pay - Payments due September 1 and October 1
5-pay - Payments due November 1, December 1, January 1, February 1, and March 1
4-pay - Payments due December 1, January 1, February 1 and March 1.
3-pay - Payments due January 1, February 1 and March 1.
2-pay - Payments due February 1 and March 1.
Each payment plan is available for a non-refundable $45 enrollment fee. Additional information can be found on our Payment Plans page. If you need additional assistance or wish to contact the University about these matters, please contact the WKU Billings and Receivables Office at (270) 745-6381.
Because of high service and processing costs, the Billings and Receivables Office does not accept credit/debit cards as a method to pay student account charges such as tuition, fees, room and board. We believe the savings realized by the University can be better utilized for academic endeavors. Credit/debit cards will continue to be accepted at campus locations other than the Billings and Receivables Office.
We partner with Nelnet Campus Commerce to allow students to pay their bill via Visa, MasterCard, Discover or American Express credit/debit card. Nelnet does charge a convenience fee which equals 2.85% of the amount of the payment.
To make a credit/debit card payment, please log in to TopNet and select the Student Services tab, click on Pay Tuition and Fees and then select Pay Now.
You can also make a credit/debit card payment by visiting wku.edu/bursar and selecting 'Make a Payment Online'.
in Potter Hall.
TopNet provides students the opportunity to view a "summary of charges and payments" and to pay tuition and fees with a Visa, MasterCard, Discover or American Express credit/debit card with a convenience fee through Nelnet Campus Commerce via the following steps.
1. Access TopNet
2. Select TopNet Login.
3. At the User Login Screen, enter your WKU ID number and your 6 digit PIN or Net ID and Password. Click on "Login".
4. Click on "Continue Login".
5. From the WKU TopNet screen, click on "Student Services".
6. Click on "Pay Tuition and Fees".
7. Click on "Pay Now".
9. Follow the prompts provided to make payment.
10. Once payment has been made, you will receive a confirmation number.
Endorse the check and include your WKU ID number. Bring the check to the Office of Student Financial Assistance or mail to:
Western Kentucky University
Office of Student Financial Assistance, Potter Hall
1906 College Heights Blvd #11018
Bowling Green, KY 42101-1018Please allow at least two (2) weeks for processing and recording.
An obligation is a hold that is placed on your account for any past due amounts. Any account not paid in full by the payment due date indicated on the statement is considered past due. An obligation will prevent you from receiving or having access to your academic records (transcripts), diploma, and may prevent your future registration. It can also hold up your financial aid. If you dispute a charge, you must clear it with the appropriate department.
You may make a payment by check or cash. Do not deposit cash in the drop box; please pay at the Billings Office. Checks are okay for the drop box. For the quickest removal of an obligation, go to the Billings Office and make a payment directly. If the Billings Office is closed, you can pay on TopNet. A process runs nightly that removes hold flags for the Billings Office when the obligation is paid.
special payment agreement.
Included within the tuition rate for the 2014-15 academic year is a Student Athletic Fee of $212, a Student Centers Fee of $60, and a Dero Downing Student Union Renovation Fee of $70. The fees are prorated to part-time undergraduate and graduate students on a per hour basis. These fees do not apply to the Distance Learning rates.
Included within the tuition rate for the 2015-16, 2016-17, 2017-18, 2018-19, 2019-20, 2020-21, 2021-22 and 2022-23 academic years is a Student Athletic Fee of $218, a Student Centers Fee of $62, a Dero Downing Student Union Renovation Fee of $70, and a Creason Parking Structure Fee of $30 per semester. The fees are prorated to part-time undergraduate and graduate students on a per hour basis. These fees do not apply to the Distance Learning rates.
The First Day Access Code charge is the Inclusive Access program through the WKU Store. With this program, the cost of course materials is added as a charge for the course. When the charge is added to the account, students will receive an email from Barnes & Noble's First Day system. The email includes all items that they will receive, the prices associated with them, and a link to opting-out. Additional questions may be addressed to the WKU Store at 270-745-2466. First Day FAQs can be found here.
Effective Fall 2022: The "Big Red Backpack Books B&N" charge is for the Big Red Backpack program. With this program, $24 per credit hour will be applied to your student account. Big Red Backpack charges are non-refundable after the 100% refund period. Additional questions may be addressed to the WKU Store at 270-745-2466. Big Red Backpack program FAQs can be found here.