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Western Kentucky University

Website FAQ

Frequently Asked Questions about the Main Web Pages


Q: How can I obtain access to OUCampus?

A: Your Main Site Contact (or department head, dean, or director) can request for you to have access to a particular site. If you have not yet attended OU Campus training, you will need to do so. After completing training, IT will add your user to the requested site and you will access OU Campus using your WKU NetID and password.  If you do not know who your Main Site Contact is, please email


Q: How do I request a new website?

A: To request a new site, complete the Site Request Form from located at


Q: I am with a student organization.  Can I have a website on the WKU domain?

A: Yes, student organizations are offered complimentary space on the server.  The procedure for obtaining OUCampus training and access, and for requesting website space is the same.  We offer website templates that are not branded with WKU logos and colors for student and other orgs on campus.  To request OUCampus access and to request a site, please visit

Q: How can I have my organization's link placed on the homepage?

A: The homepage and Quick Links panel has been strategically designed to meet the needs of prospective students and their families. The office of Creative Web Services maintains analytic data that shows how effective links on the homepage are. Over time, we may change out links based on their usage by WKU constituents. If you are interested in placing a link to your organization on the homepage, we request that you submit your request via email to the WKU Web Standards Committee at


Q: How can I add my organization's link or category to a main landing page?

A: Main landing pages were created as a way to organize the website for the convenience of our users.  If you would like your link or category added to a landing page, please email your request to

Q: How do I add my event listing to the events calendar or Spotlight section?

A: To learn more about how to list your event on the WKU Events Calendar, please visit

The Spotlight section on the homepage is managed by Creative Web Services and the space is offered on a first-come, first-served basis and only relevant events/organizations are chosen.  While we will do our best to accommodate your request, If selected, your organization is not guaranteed a specific time period, as breaking news events at times must take precedence over Spotlight listings for departments or campus organizations.

Q: How can I add my photo to the WKU homepage?

A: Photos that are in the photo rotation on the homepage are selected according to relevance, timeliness and often coincide with events on campus, appropriate seasons, etc.  If you have a high resolution photo from an event that falls within these parameters, please feel free to email to request inclusion in the homepage rotation.  We cannot guarantee a length of time that your photo will remain in the rotation, but we will do our best to accommodate your request.  We do not typically advertise events in the homepage rotation space unless they have a very broad reach.

Q: I need help with my website. Who can I call?

A: The IT Helpdesk offers assistance with basic functions within OUCampus at 745-7000.  Complicated issues or requests should go to


Find additional FAQs and more detailed information on the OUCampus Self Help website.

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 Last Modified 3/20/15