Document Services and Interlibrary Loan
WKU Library offers Document Delivery services for faculty, staff, and students who request library books, other media, and copies of articles from journals which are held in the University libraries. Interlibrary Loan (ILL) is an agreement among libraries to share library resources needed for research. WKU faculty, staff and students may use ILL as a supplement to the WKU Libraries. Books, journal articles, dissertations, government documents, microfilm materials, and other items may be borrowed via ILL.
ILL Service Hours and Location:
The Interlibrary Loan office is located in Helm Library Room 107. You can also reference a floor plan.
Before submitting a request:
We may have the material, even if it is not on the online catalog. Please reach out to our reference desk at 270-745-6125 for more information.
Select your Classification and Service for Details
If the WKU Library has items you are seeking, but you are unable to visit one of our libraries, you can request the item(s) be delivered.
- 3-7 business days
- Articles will be scanned and delivered electroniclly (unless otherwise specified)
- Limit of 10 items per week
- Student patrons are responsible for return postage of physical materials.
Faculty may request library books, other media, and copies of articles from journals which are held in WKU Libraries.
- WKU Libraries will deliver books and other media directly to the campus office via campus mail.
- 3-7 business days
- Articles will be scanned and delivered electronically (unless otherwise specified).
- Limit of 10 items per week.
Books and journal articles may also be left at the circulation desk on the 4th floor of the Cravens Library for photocopying. Copies may be picked up, scanned and emailed, or mailed to the faculty member’s office on campus.
How much does ILL cost?
All costs incurred for ILL requests are paid for from the WKU Libraries budget. There is no charge to our faculty, staff, and students.
How long does it take to get the material?
With electronic delivery, most articles will take 1 or 2 days. If the lending library mails us the article, it will take longer. Typically, it takes 2-4 weeks to receive requested books (which are usually sent via US Mail); however, it may take longer depending upon workloads of WKU and lending libraries' ILL offices, completeness of the citation given, and availability of requested material. In order to have the request filled in time, it is important that you indicate a deadline date on the request form.
ILL may have difficulty obtaining recently published books from other libraries. It may be better for you to request that your library liaison purchase it for the WKU Libraries' collection.
Where can I retrieve my materials?
Physical materials can be obtained at the circulation desk on the fourth floor of Cravens Library during regular library hours.
Are there any restrictions?
Interlibrary Loan (ILL) policies restrict the following:
We regret that we cannot fill requests for textbooks currently being used at WKU or materials for course reserves. Copyright law and international Interlibrary Loan codes may place restrictions on what materials may be borrowed. Budgetary restraints dictate that we must limit ILL requests per patron to 5 per day with a maximum of 25 per week.
Due to security concerns electronic delivery of articles must be restricted to official WKU email accounts.
Forgot NetID or Password?
Document Services Accounts are accessed with your NetID. If you have difficulty logging into your Document Services Account, please reset your account at the link above.