Whether you are new to using a computer or want to make sure that you have a solid foundation before learning more, these courses are for you. None of these courses have any education or experience prerequisites. See the specific course description for hardware and software requirements.
Learn to improve your typing speed, accuracy, and find keys faster.
Windows X Operating System
Your computer’s operating system is the software that supports a computer's basic functions, such as scheduling tasks, executing applications, and controlling peripherals. Learn more about the most commonly available operating system for personal computers by clicking the button below.
PC Troubleshooting and Optimization
The vast majority of the problems people experience with their computers are completely avoidable. Learn to troubleshoot typical hardware and operating system problems and learn how to maintain and optimize a Windows PC.
Microsoft Office Applications
Some of the world’s most widely used software programs are part of the Microsoft Office Suite. Search the catalog for the application and version that you need or select a value bundle that includes multiple applications. Examples include: Excel, Word, PowerPoint, Access, and more.
In-person and live remote formats are also available for groups. Visit our Career & Workforce Development Computer Training page for more information.
Computer Skills for the Workplace
Most jobs today require a working knowledge of certain computer skills including sending emails, creating spreadsheets, managing databases, understanding memory and network limitations, and recognizing the function and features of modern computer components. Apply for jobs confidently knowing that you already have these skills.
Microsoft Office Specialist 2019 Certification Training
This course prepares you for the Microsoft Office Specialist (MOS) 2019 certification
exams for Word, Excel, PowerPoint, Access, and Outlook. You will build your expertise
in these programs through hands-on exercises, in-depth course material, and supplemental
video demonstrations. Learn how to efficiently use the Microsoft Office suite and
take these skills with you to any workplace.
The option with vouchers included is listed on the Kentucky ETPL.
Help Desk Support
Want to turn your troubleshooting skills into a career? The computer support industry is one of the fastest-growing fields, and there is every indication that this growth will continue. In this course, you'll learn about problem solving and troubleshooting, team dynamics, and interpersonal communication skills. You'll also get a broad overview of the back-office operations of a support center, and the common industry tools and technologies used in providing exceptional customer support.
CompTIA A+ is the industry standard for establishing a career in IT. CompTIA A+ certified professionals support today’s core technologies from security to cloud to data management and more. Only 9 to 12 months of hands-on experience in the lab or field is required to take this certification exam. A+ is the launching point for other CompTIA certifications. Learn more about this credential at the CompTIA website.
The version of this course with exam vouchers is listed on the Kentucky ETPL.
Professional Certificate in Tech Fundamentals
(or How to Work with an IT Development Team When You Don’t Have IT Training)
Learn how to coordinate IT projects for marketing, project management, HR, finance, and other areas in a way that the IT team will be able to understand. You will be able to get better results with a smaller budget and less frustration.
ITIL Certification Exam Prep
ITIL is the most widely accepted approach to IT service management in the world. IT service management works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation. No prerequisite is required to take the ITIL 4 Foundation exam.
Learn more about the ITIL certification at the AXELOS website.
Try an introductory course to get started:
- Visual Basic
...and the list goes on!
Try a more in-depth course to prepare for a career in software development or web development with online programming courses and programs. Programs include sought after languages, like Java, C#, and HTML5.
A well-designed website can help you form a good impression. Providing good user experience helps your website visitors access and navigate your website with ease and helps you to achieve your goals – more visits, more interaction, and more sales. A variety of training options are available to help you learn to design and maintain your own small site or to turn web design into a career.
Creating Web Pages…and More
Learn the basics of HTML as you design, create, and post your very own website. You will learn to plan the content, structure, and layout of your website, create neatly formatted text, build links, and add color, graphics, and tables, as well as understand no-cost web marketing strategies and search engine optimization (SEO). Take it to the next level with the Advanced course and additional courses on Writing Web Content, Responsive Web Design, and Designing Effective Websites.
If you are ready for something more advanced, the three courses below are for you. None of these courses require any previous education or experience (additional software may be required), but each of these courses has a different emphasis. See the programming tab for more options.
Web Design Professional
Front-End Web Developer
Web Applications Developer
Learn how computers and mobile devices communicate with each other and how to optimize the process.
Introduction to Networking
Learn to perform basic computer networking tasks such as DSL connectivity, configuring connections to an ISP and creating a private network. This course explains computer networking basics in easy-to-understand terms, using concepts common to everyday, non-computing experience. Intermediate courses and courses on wireless networking and the Cloud are also available.
Networking Certification Exam Prep
Examples of the most popular networking certifications are listed below along with the organization that administers the credential. **We provide certification exam preparation for all of the listed credentials and more.**
CompTIA Network+ helps develop a career in IT infrastructure covering troubleshooting, configuring, and managing networks. Prerequisites: CompTIA A+ and 9-12 months of experience. Learn more about this credential from CompTIA.
(See more about A+ on the IT Support tab.)
CCNA (Cisco Certified Network Associate) is a certification from Cisco Systems. CCNA certification is Cisco’s most popular certification, and is a first step toward a rewarding career as a network administrator or engineer. There are no prerequisites for this exam. Learn more at the Cisco website.
Whether you simply want to protect your personal data or become an expert, we have courses that will help you achieve your goal.
Introduction to PC Security
Learn why you're at risk and what you can do to protect your personal and business data from the outside world. This course will teach you the fundamentals of PC and network security including how to install and configure a firewall to defend your computer or network.
Introduction to Mobile Security
This course is an excellent starting point to understand the different types of mobile devices and how they are vulnerable, develop a list of ways to secure mobile devices, and learn how to apply mobile device app security. This course not only covers the fundamentals of mobile security, but also provides a hands-on experience through the use of live virtual machine labs, lab simulations, and case projects.
This series of courses is ideal for providing a comprehensive introduction or expanding your knowledge. From Cloud data security to cryptography, to malware and risk management, the skills taught in our cybersecurity courses will cover both technical and non-technical aspects of cybersecurity. The courses are clearly labeled with the CEU, PDU, HRCI, and SHRM credits.
IT Security Certification Exam Prep
There are multiple industry credentials for IT Security – from entry level to management. Examples of the most popular ones are listed below along with the organization that administers the credential. **We provide certification exam preparation for all of the listed credentials and more.**
CompTIA Security+ is the first security certification IT professionals should earn. It establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs. Prerequisites: CompTIA Network+ and two years of experience. Learn more about this credential from CompTIA.
(See more about A+ on the IT Support tab.)
ISACA’s Certified Information Security Manager (CISM) certification indicates expertise in information security governance, program development and management, incident management and risk management. Learn more at the ISACA website.
The Certified Information Systems Security Professional (CISSP) and Systems Security Certified Practitioner (SSCP), and other IT security certifications are from (ISC)2 – a global organization for information security professionals. These certifications are for experienced practitioners and managers. Learn more at the (ISC)2 website.
Frequently Asked Questions
Availability of format varies by topic. Read the course description carefully so that you understand the format for the course you select. Most courses are completely self-paced, fully online, and available whenever you are ready to enroll. Other formats include:
“Instructor-Led” online courses have specific course begin dates and you participate as part of a cohort. These feature an instructor-moderated discussion board so you can interact with your fellow students.
“Live online” or “remote” courses have scheduled meeting times that include a live instructor.
In-person training is available in a few cases.
The training described on this webpage does not directly count toward a degree at WKU. To learn more about earning Bachelor’s degrees in Computer Information Technology or Computer Science refer to the webpages for those academic programs, please visit the CIT and Computer Science webpages for more info.
Most courses come with a certificate of completion and many courses will prepare you to sit for industry-recognized professional certification exams. Read the course description carefully and contact us with any questions.
Courses that prepare you to take a professional certification exam may be eligible for funding through your local Kentucky Career Center (WIOA, Voc Rehab, etc.). Contact us to verify that your course is eligible. Contact your local Kentucky Career Center office to determine if you qualify for funding:
Explore Other Non-Credit Opportunities
This page highlights some of our most popular online courses. But if one of the courses on this page isn't right for you, feel free to browse other course options at the links below: