TopShop Purchasing System
TopShop is Western Kentucky University's online procurement platform, seamlessly integrated with the Banner system to manage purchasing, Requisitions (POs), Pro-Card orders, and invoice tracking. It centralizes WKU contract pricing and supplier catalogs, streamlines ordering through hosted, punch-out, and manual entry methods, and automatically checks budget availability during checkout. TopShop is accessible via the WKU Portal on any internet-connected device—just log in with your NetID and password.
Frequently Asked Questions
Anyone in Purchasing can help with TopShop.
Contact UsIf you do not see a supplier in Marketplace, there is a Request Supplier link at the
top right which will allow you to search all Unimarket suppliers. If you find the
supplier in the Unimarket Directory of suppliers, you can click the Request Access
button next to the supplier. If you do not find the supplier in the Unimarket Directory
of suppliers, use the Request New Supplier option at the top right corner of the page
to complete the New Supplier request. This process is also outlined in the TopShop
Training document.
Yes, TopShop can be accessed from any device with internet access. You may still be
required to sign in with your WKU Account and password.
Yes, in the checkout screen under the Payment menu you can select Credit Card (Need Approval) or On Account. To pay with the P-Card, select Credit Card.
Yes, TopShop will check the available budget when you are completing your checkout
process as well as throughout the approval process. However, if you select the P-Card
option, it will not check your budget.
If you notice that your requisition is being routed to an approval chain or approver
that is not appropriate, please email Purchasing or call 270-745-3056. All approval
chains are being imported into TopShop from Banner and should be correct.
Please email Purchasing and a new shipping location can be added in Banner and TopShop
for your purchase.
Yes, all users should be loaded into the TopShop Demo site.
Yes, if a requisition is declined or canceled for any reason, you can review the requisition
and use the Copy button at the top right to put the requisition items back in your
checkout screen to resubmit with any changes.
To edit an existing requisition, you need to review the requisition, cancel it and
then click the Copy button to have items and initial requisition information copied
to your "in Progress" shopping cart.
The Receiving function in TopShop allows you to receive goods and services in good
standing by simply marking the appropriate quantity as received. If an item is not
physically received or is damaged, you can select the option to Manual Close the item
and add a note explaining why the item is not marked as Received. This will keep the
invoice matching from happening and stop the invoice from being paid if you are not
satisfied with the state of the delivered good or services.
Yes, you can see any invoices against your orders in the View Invoices pages or at
the bottom of the View Order page.
Some of the links on this page may require additional software to view.