WKU’s Career & Workforce Development can meet your company’s training needs by helping you and your team conduct a training needs analysis, designing training programs that meet company goals and objectives, to delivering training at convenient times and locations for your workforce.
Our experts are here to assist in designing targeted training specific for your needs. Together, we will identify the most appropriate training solution to benefit your employees and your company.
Development of Programs
We build programs that work for our clients. We offer courses in over 200 topics. Don't see exactly what you're looking for? We can develop programs to meet even the most specific training needs.
We also develop employees beyond single day courses. Certificate programs, 360 appraisals, Executive Leadership Retreats and Succession Planning Programs have been developed to lead employees on a more targeted learning path. Additional program paths can be developed to meet specific workforce needs in your company.
Customization of Courses
In a competitive business environment, a company's workforce is their greatest asset. We can assist in employee development to realize that competitive advantage. Through course design and instructor expertise, we can customize our training to precision-craft employee education.
Where training is concerned, many businesses in today’s competitive environment focus on specialized knowledge and information. We can create certificate programs with defined outcomes that align with the skills needed in various jobs.
We focus on specific areas and identify the best resources and experts in the field to deliver training that supports your company and impacts performance.
Communication in the Workplace
A diverse workforce requires managers and team members that are skilled communicators. Our experts share proven tactics and examples of organizational, individual, and negotiation communications that can help create a collaborative work environment
Our experts share tips, tricks, and ways to leverage common office technology to enhance operations and increase efficiency.
Customer Service & Sales
Customer Service and Sales can make or break a company. WKU experts can help you refine and enhance your customer service and sales operations.
Management & Supervisory Training
Not everyone is born to lead or knows the ins and outs of supervision. WKU experts can help you and leaders within your organization understand complex and difficult supervisory topics such as media relations, performance appraisals, strategic planning, motivating employees, disciplining employees and effective time management to help you get the most from your team. We regularly offer Supervisor Certificate and Group Leader Certificate Programs throughout our service region.
Every employee has a role in managing quality in an organization. Let WKU’s Quality experts share proven problem-solving techniques that foster an environment of continuous improvement. Take your company’s quality efforts further by asking about the impact statistics and statistical process control can have on your operations!
Safety & Risk Management
Beyond OSHA, there are many risk management topics that impact operations. Drug & alcohol issues, workplace violence, aggression, harassment and stress can all have negative effects on the workplace. WKU experts can provide information on mitigating the effects and addressing these issues in constructive and positive ways.
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