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Healthcare Career Training


We are pleased to offer career training opportunities to our community in the following professions:

  • Clinical Medical Assistant
  • Phlebotomy Technician
  • Pharmacy Technician
  • Medical Billing & Coding with Medical Administration Certificate

Explore the tabs below to learn more. 

Clinical Medical Assistant

Course Contact Hours: 140 hours + Clinical Externship

Student Tuition: $2,599 (textbooks included)

Clinical Externship Hours: 160 hours 

 


Register for a Clinical Medical Assistant Course

Follow the links below for each course's schedule and to register:

 

Note: the scheduled availability of this course changes, so please check back if it is not currently available in your location. Or, feel free to contact us using the form on the right side of the page.


Clinical Medical Assistant Program – 140 Classroom Hours with a Clinical Externship

This program is intended for students who want to prepare for an exciting, challenging and rewarding career in healthcare. This program will train students to assist physicians by performing functions related to the clinical responsibilities of a medical office. Instruction includes preparing patients for examination and treatment, routine laboratory procedures, diagnostic testing, technical aspects of phlebotomy and the cardiac life cycle. Students will review important topics including phlebotomy, pharmacology, the proper use and administration of medications, taking and documenting vital signs, cardiology including proper lead placements, a professional workplace behavior, ethics and the legal aspects of healthcare. This program includes 140 hours of classroom lecture and hands on labs and a clinical externship opportunity at a local healthcare provider. To be eligible for the clinical rotation, students must successfully complete the 140 hour program, submit to a thorough background check, drug screening and meet other requirements.    

Note:  Upon successful completion of this program, students would be eligible to sit for the National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA) national examination. 

The Clinical Medical Assistant program is designed to prepare students to function as professionals in multiple healthcare settings. Medical assistants with a clinical background perform various clinical tasks including assisting with the administration of medications and with minor procedures, performing an EKG electrocardiogram, obtaining laboratory specimens for testing, educating patients, and other related tasks. Job opportunities are prevalent with physician’s offices, clinics, chiropractor’s offices, hospitals and outpatient facilities.

The purpose of this program is to prepare students to assist physicians by performing functions related to the clinical aspects of a medical office. This course covers the following key areas and topics:

  • Clinical responsibilities of the medical office – assisting the physician with patient related care

  • Preparing patients for examination and treatment, routine procedures and diagnostic testing

  • HIPAA, patient confidentiality, legal aspects of healthcare and regulatory patient care issues

  • Recording and taking of vital signs, blood pressure, and other patient care items related to the physician office visit

  • Review and administration of medications, allergies and other pharmacology related items

  • Laboratory procedures, phlebotomy and the proper techniques required to collect specimens for laboratory analysis

  • Cardiology and the proper placement of leads when taking a 12 lead EKG

  • Clinical Medical Assistants should have or be pursuing a high school diploma or GED.

  • Students who complete this comprehensive course would be prepared to sit for the National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA) national certification examination.

  • In addition to facilitating entry-level clinical medical assisting related positions, this course is ideal for students interested in pursuing a future formal Certified Medical Assistant (CMA), Nursing (LPN) or a Nursing (RN) program.

  • Responsibilities of the clinical medical assistant and introduction to healthcare facilities

  • Medical terminology, anatomy and physiology, circulation of the heart and blood vessels

  • Care & safety of patients, medical & legal aspects of care, confidentiality and HIPAA

  • Effective verbal and non-verbal communication, interpersonal skills and human behavior

  • Aseptic techniques, infection prevention, universal precautions, proper use and disposal of biohazards and sharps

  • Documenting patient medical histories, updating patient medical files, vital signs and documentation

  • Appling sterile dressings, preparing patients for x-rays, performing various injections, administering oral medications, instructing patients on the proper usage of medications

  • Phlebotomy, venipunctures and capillary sampling, collecting specimens and point of care testing

  • Performing 12 lead EKGs and EKG strip analysis (P,Q,R,S,T wave form)

Clinical Medical Assistant

Course Contact Hours: 90 hours + Clinical Externship

Student Tuition: $1,999 (textbooks included)

Clinical Externship Hours: 40 hours 


Register for a Phlebotomy Technician Course

Follow the links below for each course's schedule and to register:


Note: the scheduled availability of this course changes, so please check back if it is not currently available in your location. Or, feel free to contact us using the form on the right side of the page.


Phlebotomy Technician Program – 90 Classroom Hours with a Clinical Externship

You will gain the knowledge you need to serve as a Phlebotomy Technician. You will learn the terminology, procedures, anatomy and physiology of blood collection while gaining skills, techniques, and hands on experience.

The phlebotomist is a vital member of the clinical laboratory team, whose main function is to obtain patient’s blood specimens by venipuncture and microcollection for testing purposes. Phlebotomists are employed throughout the healthcare system including in hospitals, neighborhood health centers, medical group practices, HMO’s, public health facilities, veteran hospitals, insurance carriers, and in other healthcare settings. The demand for phlebotomy technicians has increased substantially with the overall complexity of healthcare services and the risks of infectious disease. Current healthcare industry experts predict a 15% increase in phlebotomy jobs by 2018.

The Phlebotomy Technician Program prepares professionals to collect blood and other specimens from clients for the purpose of laboratory analysis. This course covers the following key areas and topics:

  • Process and procedures for collecting blood specimens for laboratory analysis

  • All aspects of blood collection and related procedures

  • The order of draw

  • Universal precautions

  • Skills to perform venipunctures completely and safely

  • Terminology and related anatomy and physiology

  • Students should have or be pursuing a high school diploma or GED.

  • Several state and national certification exams exist to test the competency of aspiring phlebotomy technicians.

  • The history of phlebotomy & the healthcare setting

  • Quality assurance and legal issues

  • Infection control, safety, first aid, & personal wellness

  • Universal precautions including safety protocols and infection control

  • Laboratory operations (e.g. safety, quality control)

  • Blood banks and blood typing, lab departments and personnel

  • Medical terminology and laboratory theory

  • Human anatomy & physiology of the circulatory system

  • Specimen collection, processing, and handling

  • Blood collection equipment, additives, & order of draw

  • Venipuncture specimen collection procedures

  • Capillary puncture equipment and procedures

  • Special collections and point-of-care testing

  • Arterial puncture procedures

  • Non-blood specimens and tests

  • Pediatric and geriatric blood collection 

  • Blood and blood composition, blood tubes, coagulation, venipuncture protocols, etc.

  • Heel puncture, protocol, practice, and syringe draws

  • Respiratory, pneumonia and TB isolation protocol

  • Laboratory skills and simulated/animated labs

Dental Assistant

Course Contact Hours: 50 hours

Student Tuition: $1,399 (textbooks included)

Clinical Externship Hours: 80 hours


Register for a Pharmacy Technician Course

Follow the links below for each course's schedule and to register:


Note: the scheduled availability of this course changes, so please check back if it is not currently available in your location. Or, feel free to contact us using the form on the right side of the page.


Pharmacy Technician Program – 50 Classroom Hours with a Clinical Externship

This comprehensive 50 hour program will prepare students to work as a pharmacy technician in a retail or other pharmacy setting and to take the Pharmacy Technician Certification Board’s PTCB exam.  Course content includes: pharmacy medical terminology, the history of pharmacy, the pharmacy practice in multiple environments, pharmacy calculations and measurements, reading and interpreting prescriptions and defining drugs by generic and brand names.  Through classroom lecture and hands on labs, students will review dosage calculations, drug classifications, the “top 200 drugs”, I.V. flow rates, sterile compounding, dose conversions, aseptic technique, the handling of sterile products, total parenteral nutrition (TPN), dispensing of prescriptions, inventory control and billing and reimbursement.

National Certification: This program meets the necessary requirements to take the Pharmacy Technician Certified Board (PTCB) – Certified Pharmacy Technician (PTCB) exam. 

Clinical Externship: As part of this Pharmacy Technician program, you will be eligible to participate in an 80 hour clinical externship.

The need for Pharmacy Technicians continues to grow with demand expected to increase substantially through 2020. Technicians work under the supervision of a registered pharmacist in hospitals, home infusion pharmacies, community pharmacies and other healthcare settings. This high demand for pharmacy technicians is the result of a multitude of factors including the constant availability of new drugs, the national shortage of registered pharmacists, the establishment of certified pharmacy technicians, and the aging population. Approximately 400,000 technicians will be employed by the year 2018 to meet our nation’s growing healthcare demands.

This program will prepare students to enter the pharmacy field and to pursue certification including the Pharmacy Technician Certification Board’s PTCB exam. This course covers the following key areas and topics:

  • Pharmacy calculations
  • Medical terminology specific to the pharmacy
  • Skills to read and interpret prescriptions
  • Review of the top 200 drugs
  • Skills to identify drugs by generic and brand names
  • Dosage calculations, I.V. flow rates, drug compounding, and dose conversions
  • Dispensing of prescriptions, inventory control, and billing and reimbursement
  • Students should have or be pursuing a high school diploma or GED.

  • The Pharmacy Technician Certification Board’s (PTCB) is the national certification exam.

  • Numerous states now require PTCB certification to work as a pharmacy technician.

  • Certain national and state pharmacy technician certification exams are available.

  • The history of pharmacy and healthcare

  • Pharmacy technician role and responsibilities

  • Pharmacy technician certification and registration process

  • Types of pharmacies including the hospital pharmacy, retail practice, long-term care practice, mail order pharmacy, home care pharmacies, and others

  • Drug regulation and control

  • Pharmaceutical terminology and related anatomy

  • Parts of the prescription and labeling

  • Pharmacy calculations and math review

  • Pharmacy measures and abbreviations

  • Routes and formulations

  • Parenterals and compounding

  • Basic biopharmaceutics

  • Aseptic technique and the handling of sterile products

  • Total Parenteral Nutrition (TPN)

  • Basics of IV solutions and calculating 24-hour supply of IV solutions

  • Factors affecting drug activity

  • Information and pharmacy resources

  • Inventory management and financial issues

  • Brand names and generic drugs

  • Drug names and drug classes

Billing & Coding

Program Duration: 6 Months

Course Contact Hours: 250

Student Tuition: $2,995 

 


Register for a Medical Billing & Coding with Administration Certificate Course

Follow the links below for each course's schedule and to register:

 

Note: the scheduled availability of this course changes, so please check back if it is not currently available in your location. Or, feel free to contact us using the form on the right side of the page.


Medical Billing & Coding with Medical Administration Certificate Program with a Clinical Externship

Medical billing and coding and medical administration is one of the fastest-growing careers in the healthcare industry today! This program offers the skills needed to perform complex coding and billing procedures. Additionally this program provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career.

Medical billing and coding and medical administration is one of the fastest-growing careers in the healthcare industry today! The need for professionals who understand how to code healthcare services and procedures for third-party insurance reimbursement is growing substantially. Physician practices, hospitals, pharmacies, long-term care facilities, chiropractic practices, physical therapy practices, and other healthcare providers all depend on medical billing and coding and medical administrative professionals for insurance carrier reimbursement. The medical industry will have almost 50% more jobs available by 2018; therefore, a surplus of medical facilities will continue to hire candidates who specialize in medical billing and coding. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand.

This program offers the skills needed to perform complex coding and billing procedures. The course covers: CPT (Introduction, Guidelines, Evaluation and Management), specialty fields (such as surgery, radiology and laboratory), the ICD-10 for both diagnosis and procedure coding, ICD-9 (Introduction and Guidelines) and basic claims processes for insurance reimbursements. This program delivers the skills students need to solve insurance billing and coding problems. It details proper assignment of codes and the process to file claims for reimbursement. Additionally this program provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career. This course covers the following key areas and topics:

  • An overview of healthcare and the insurance industry
  • The organization and use of the ICD-10-PCS, ICD-10-CM, ICD-9-CM, CPT, and HCPCSmanuals to identify correct codes
  • Practice using the alphabetic index and tabular list of the ICD-10 and ICD-9-CM
  • Reviews of both ICD-10 (diagnostic coding) and ICD-10-PCS (inpatient procedural coding)
  • Various issues surrounding the implementation of ICD-10
  • Detailed review and practice coding examples from all sections within the CPT
  • Basic claims processes for medical insurance and third-party reimbursements
  • Completing insurance forms, tracing delinquent claims, and appealing denied claims
  • Interpersonal skills, medical ethics, and basic medical law
  • Telephone techniques and skills for scheduling appointments
  • Medical terminology
  • Basics of insurance billing and coding
  • Medical records management and management of practice finances
  •  Students should have or be pursuing a high school diploma or GED.
  • There are no state approval and/or state requirements associated with this program.
  • There are several National Certification exams that are available to students who successfullycomplete this program:
    • American Academy of Professional Coders (AAPC) Certified Professional CoderExam (CPC or CPC-H Apprentice)
    • American Health Information Association (AHIMA) Certified Coding Associate(CCA) exam
    • National Healthcareer Association (NHA) Billing and Coding Specialist Certification(CBCS)
    • National Healthcareer Association (NHA) Certified Medical AdministrativeAssistant (CMAA) exam

National Certification

Although there are no state approval, state registration, or other state requirements for this program, students who complete this Medical Billing & Coding with Medical Administration program at Western Kentucky University are eligible and will be prepared to sit for various AAPC, AHIMA and NHA certification. Students should choose the certification(s) that best fit(s) their goals. WKU staff will be happy to provide information and support through the process of selecting and registering for an exam.

Although not a requirement of this program, once students complete this Medical Billing & Coding and Medical Administrative Assistant program they have the ability to participate in a clinical externship and/or hands on practicum so as to practice the skills necessary to perform the job requirements of a medical professional. Students will be assisted with completing a resume and/or other requirements necessary to work in a hospital, physicians practice, clinic and/or with other healthcare organizations. All students who complete this program are eligible to participate in an externship and will be placed in a healthcare organization near their location. Western Kentucky University works with national healthcare organizations and has the ability to place students in clinical externship opportunities nationwide.

 

 

Contact Us


 

Course Formats

This hybrid product offers the convenience of a mostly-online solution combined with the hands-on educational experiences that you need to be successful. The hybrid format includes:

  • Set enrollment sessions with scheduled start/end dates and dedicated program sections
  • Established program schedules and structure to keep students on pace
  • Assigned Instructors tasked with moving the class through the planned syllabus
  • Access to pre-recorded lectures to make it easy to study ahead or review topics
  • Graded discussion forums, assignments, challenging assessments and interactive activities to ensure students are on track for success
  • Scheduled on-site lab sessions for students to gain hands-on skills*
  • National certification and/or industry credentialing opportunities
  • Externship opportunities to gain real-world experience and prepare for employment* (optional)

*IMPORTANT: These programs include on-campus labs as well as externship opportunities with local employers. Both of these elements will be scheduled consistent with community health guidance to ensure the health and safety of all students, instructors, and support staff.

This format is currently unavailable due to social distancing guidelines.

This format is available upon request. It is self-paced, and taken as an individual. Hands-on experience (often required as a pre-requisite for professional certification exams) is from previous experience or through the externship – no labs are held for online students. Use the contact form above to inquire about availability.

 

Frequently Asked Questions

These courses lead to professional certification opportunities rather than college/university degrees, and are not eligible for the same financial aid.

You may qualify for funding through CareerTeam, Vocational Rehabilitation, and similar programs. Contact your local office to determine if you qualify:


You may also apply for a Sallie Mae loan for the cost of the course.

To pay for your course this way, register for the course. When you reach the payment screen, simply close the browser window without entering payment information. Then, forward the email that confirms the creation of your account to LL@wku.edu and let us know that you will apply for a Sallie Mae loan. Use the link below to apply for the loan: 

Apply Here for a Sallie Mae Loan

Please note: Only loans requested for the exact amount of the course will be certified. 

In order to allow time for shipment of materials and receipt of instructions for accessing online portions of the course, students should be registered at least one week before the course start date.

Refer to the individual course descriptions for the specific certification and certifying organization. Each organization establishes the guidelines for their exam and procedures may vary. For example, some organizations require exams to be taken at recognized testing centers. Additional information is available on the websites of the certifying organizations, please ask for assistance if needed. Note that exam fees are not included in the cost of the course. 

Follow this link to review the full refund policy. 

System Requirements

Windows Users:

  • Windows 8, 7, XP or Vista
  • 56K modem or higher
  • Soundcard & Speakers
  • Firefox, Chrome or Microsoft Internet Explorer

Mac OS User:
  • Mac OS X or higher (in classic mode)
  • 56K modem or higher
  • Soundcard & Speakers
  • Apple Safari

iPad Users:

Due to Flash limitations, eLearning programs are NOT compatible with iPads


Screen Resolution:
We recommend setting your screen resolution to 1024 x 768 pixels.

Browser Requirements:
System will support the two latest releases of each browser. When using older versions of a browser, users risk running into problems with the course software.

  • Windows Users:
    • Mozilla Firefox
    • Google Chrome
    • Microsoft Internet Explorer
  • Mac OS Users:
    • Apple Safari
    • Google Chrome Mozilla Firefox
      • Suggested Plug-ins:
        • Flash Player
        • Real Player
        • Adobe Reader
        • Java

 

Ready to become a registered nurse?

The WKU School of Nursing has an accredited BSN program for students interested in becoming an RN with a 4 year degree. 

Learn More

 

 


Some of the links on this page may require additional software to view.

 Last Modified 9/21/20