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Healthcare Career Training


We are pleased to offer career training opportunities to our community in the following professions:


Clinical Medical Assistant

Course Contact Hours: 140 hours + Clinical Externship

Student Tuition: $2,799 (textbooks included)

Clinical Externship Hours: 160 hours 

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Register for a Clinical Medical Assistant Course

Follow the links below for each course's schedule and to register:

Note: A red registration button indicates that a group format class is currently open for registration. If a group course is not currently available in your area, you can choose to take the Online Format at any time, or you complete the Request More Information web form and request to be notified when a group class is scheduled.

Click Here to Register for Self-Paced Online Format

Online courses are available to begin on demand.


Clinical Medical Assistant Program – 140 Classroom Hours with a Clinical Externship

This program is intended for students who want to prepare for an exciting, challenging and rewarding career in healthcare. This program will train students to assist physicians by performing functions related to the clinical responsibilities of a medical office. Instruction includes preparing patients for examination and treatment, routine laboratory procedures, diagnostic testing, technical aspects of phlebotomy and the cardiac life cycle. Students will review important topics including phlebotomy, pharmacology, the proper use and administration of medications, taking and documenting vital signs, cardiology including proper lead placements, a professional workplace behavior, ethics and the legal aspects of healthcare. To be eligible for the clinical rotation, students must successfully complete the 140 hour program, submit to a thorough background check, drug screening and meet other requirements.    

The Clinical Medical Assistant program is designed to prepare students to function as professionals in multiple healthcare settings. Medical assistants with a clinical background perform various clinical tasks including assisting with the administration of medications and with minor procedures, performing an EKG electrocardiogram, obtaining laboratory specimens for testing, educating patients, and other related tasks. Job opportunities are prevalent with physician’s offices, clinics, chiropractor’s offices, hospitals and outpatient facilities.

The purpose of this program is to prepare students to assist physicians by performing functions related to the clinical aspects of a medical office. This course covers the following key areas and topics:

  • Clinical responsibilities of the medical office – assisting the physician with patient related care

  • Preparing patients for examination and treatment, routine procedures and diagnostic testing

  • HIPAA, patient confidentiality, legal aspects of healthcare and regulatory patient care issues

  • Recording and taking of vital signs, blood pressure, and other patient care items related to the physician office visit

  • Review and administration of medications, allergies and other pharmacology related items

  • Laboratory procedures, phlebotomy and the proper techniques required to collect specimens for laboratory analysis

  • Cardiology and the proper placement of leads when taking a 12 lead EKG

  • Clinical Medical Assistants should have or be pursuing a high school diploma or GED.

  • Students who complete this comprehensive course would be prepared to sit for the National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA) national certification examination. The cost of the certification exam is not included in the cost of the course.

  • In addition to facilitating entry-level clinical medical assisting related positions, this course is ideal for students interested in pursuing a Nursing (LPN) or a Nursing (RN) program.

  • Responsibilities of the clinical medical assistant and introduction to healthcare facilities

  • Medical terminology, anatomy and physiology, circulation of the heart and blood vessels

  • Care & safety of patients, medical & legal aspects of care, confidentiality and HIPAA

  • Effective verbal and non-verbal communication, interpersonal skills and human behavior

  • Aseptic techniques, infection prevention, universal precautions, proper use and disposal of biohazards and sharps

  • Documenting patient medical histories, updating patient medical files, vital signs and documentation

  • Appling sterile dressings, preparing patients for x-rays, performing various injections, administering oral medications, instructing patients on the proper usage of medications

  • Phlebotomy, venipunctures and capillary sampling, collecting specimens and point of care testing

  • Performing 12 lead EKGs and EKG strip analysis (P,Q,R,S,T wave form)

Clinical Medical Assistant

Course Contact Hours: 90 hours + Clinical Externship

Student Tuition: $1,999 (textbooks included)

Clinical Externship Hours: 40 hours 

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Register for a Phlebotomy Technician Course

Follow the links below for each course's schedule and to register:

Note: A red registration button indicates that a group format class is currently open for registration. If a group course is not currently available in your area, you can choose to take the Online Format at any time, or you complete the Request More Information web form and request to be notified when a group class is scheduled.

Click Here to Register for Self-Paced Online Format

Online courses are available to begin on demand.


Phlebotomy Technician Program – 90 Classroom Hours with a Clinical Externship

You will gain the knowledge you need to serve as a Phlebotomy Technician. You will learn the terminology, procedures, anatomy and physiology of blood collection while gaining skills, techniques, and hands on experience.

The phlebotomist is a vital member of the clinical laboratory team, whose main function is to obtain patient’s blood specimens by venipuncture and microcollection for testing purposes. Phlebotomists are employed throughout the healthcare system including in hospitals, neighborhood health centers, medical group practices, HMO’s, public health facilities, veteran hospitals, insurance carriers, and in other healthcare settings. The demand for phlebotomy technicians has increased substantially with the overall complexity of healthcare services and the risks of infectious disease. Current healthcare industry experts predict a 15% increase in phlebotomy jobs by 2018.

The Phlebotomy Technician Program prepares professionals to collect blood and other specimens from clients for the purpose of laboratory analysis. This course covers the following key areas and topics:

  • Process and procedures for collecting blood specimens for laboratory analysis

  • All aspects of blood collection and related procedures

  • The order of draw

  • Universal precautions

  • Skills to perform venipunctures completely and safely

  • Terminology and related anatomy and physiology

  • Students should have or be pursuing a high school diploma or GED.

  • Several state and national certification exams exist to test the competency of aspiring phlebotomy technicians. Our students often choose the Phlebotomy Technician Certification (CPT) through the National Healthcareer Association (NHA).

  • The history of phlebotomy & the healthcare setting

  • Quality assurance and legal issues

  • Infection control, safety, first aid, & personal wellness

  • Universal precautions including safety protocols and infection control

  • Laboratory operations (e.g. safety, quality control)

  • Blood banks and blood typing, lab departments and personnel

  • Medical terminology and laboratory theory

  • Human anatomy & physiology of the circulatory system

  • Specimen collection, processing, and handling

  • Blood collection equipment, additives, & order of draw

  • Venipuncture specimen collection procedures

  • Capillary puncture equipment and procedures

  • Special collections and point-of-care testing

  • Arterial puncture procedures

  • Non-blood specimens and tests

  • Pediatric and geriatric blood collection 

  • Blood and blood composition, blood tubes, coagulation, venipuncture protocols, etc.

  • Heel puncture, protocol, practice, and syringe draws

  • Respiratory, pneumonia and TB isolation protocol

  • Laboratory skills and simulated/animated labs

Dental Assistant

Course Contact Hours: 50 hours + Clinical Externship

Student Tuition: $1,399 (textbooks included)

Clinical Externship Hours: 80 hours

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Register for a Pharmacy Technician Course
Follow the links below for each course's schedule and to register:

Note: A red registration button indicates that a group format class is currently open for registration. If a group course is not currently available in your area, you can choose to take the Online Format at any time, or you complete the Request More Information web form and request to be notified when a group class is scheduled.

Click Here to Register for Self-Paced Online Format

Online courses are available to begin on demand.


Pharmacy Technician Program – 50 Classroom Hours with a Clinical Externship

This comprehensive 50 hour program will prepare students to work as a pharmacy technician in a retail or other pharmacy setting and to take the Pharmacy Technician Certification Board’s PTCB exam.  Course content includes: pharmacy medical terminology, the history of pharmacy, the pharmacy practice in multiple environments, pharmacy calculations and measurements, reading and interpreting prescriptions and defining drugs by generic and brand names.  Through classroom lecture and hands on labs, students will review dosage calculations, drug classifications, the “top 200 drugs”, I.V. flow rates, sterile compounding, dose conversions, aseptic technique, the handling of sterile products, total parenteral nutrition (TPN), dispensing of prescriptions, inventory control and billing and reimbursement.

 

The need for Pharmacy Technicians continues to grow with demand expected to increase substantially through 2020. Technicians work under the supervision of a registered pharmacist in hospitals, home infusion pharmacies, community pharmacies and other healthcare settings. This high demand for pharmacy technicians is the result of a multitude of factors including the constant availability of new drugs, the national shortage of registered pharmacists, the establishment of certified pharmacy technicians, and the aging population. Approximately 400,000 technicians will be employed by the year 2018 to meet our nation’s growing healthcare demands.

This program will prepare students to enter the pharmacy field and to pursue certification including the Pharmacy Technician Certification Board’s PTCB exam. This course covers the following key areas and topics:

  • Pharmacy calculations
  • Medical terminology specific to the pharmacy
  • Skills to read and interpret prescriptions
  • Review of the top 200 drugs
  • Skills to identify drugs by generic and brand names
  • Dosage calculations, I.V. flow rates, drug compounding, and dose conversions
  • Dispensing of prescriptions, inventory control, and billing and reimbursement
  • Students should have or be pursuing a high school diploma or GED.

  • Students who complete this comprehensive course would be prepared to sit for the Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician (CPhT) national certification examination.

  • Numerous states now require PTCB certification to work as a pharmacy technician.

  • Certain national and state pharmacy technician certification exams are available.

  • The history of pharmacy and healthcare

  • Pharmacy technician role and responsibilities

  • Pharmacy technician certification and registration process

  • Types of pharmacies including the hospital pharmacy, retail practice, long-term care practice, mail order pharmacy, home care pharmacies, and others

  • Drug regulation and control

  • Pharmaceutical terminology and related anatomy

  • Parts of the prescription and labeling

  • Pharmacy calculations and math review

  • Pharmacy measures and abbreviations

  • Routes and formulations

  • Parenterals and compounding

  • Basic biopharmaceutics

  • Aseptic technique and the handling of sterile products

  • Total Parenteral Nutrition (TPN)

  • Basics of IV solutions and calculating 24-hour supply of IV solutions

  • Factors affecting drug activity

  • Information and pharmacy resources

  • Inventory management and financial issues

  • Brand names and generic drugs

  • Drug names and drug classes

Billing & Coding

Course Contact Hours: 80

Student Tuition: $1,899 (textbooks included)

No externship for this course. 

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Medical Billing & Coding Course

Note: A red registration button indicates that a group format class is currently open for registration. If a group course is not currently available in your area, you can choose to take the Online Format at any time, or you complete the Request More Information web form and request to be notified when a group class is scheduled.

Click Here to Register for Self-Paced Online Format

Online courses are available to begin on demand.


Medical Billing & Coding

Medical billing and coding is one of the fastest-growing careers in the healthcare industry today! The need for professionals who understand how to code healthcare services and procedures for third-party insurance reimbursement is growing substantially. Physician practices, hospitals, pharmacies, long-term care facilities, chiropractic practices, physical therapy practices, and other healthcare providers all depend on medical billing and coding for insurance carrier reimbursement.

The medical industry will have almost 50% more jobs available by 2018; therefore, a surplus of medical facilities will continue to hire candidates who specialize in medical billing and coding.

This billing and coding course offers the skills needed to perform complex coding and billing procedures. The course covers: CPT (Introduction, Guidelines, Evaluation and Management), specialty fields (such as surgery, radiology and laboratory), the ICD-10 for both diagnosis and procedure coding, ICD-9 (Introduction and Guidelines) and basic claims processes for insurance reimbursements. This billing and coding program delivers the skills students need to solve insurance billing and coding problems. It details proper assignment of codes and the process to file claims for reimbursement.

This course covers the following key areas and topics:

  • An overview of healthcare and the insurance industry
  • The organization and use of the ICD-9-CM, ICD-10-PCS, CPT, and HCPCS manuals to identify correct codes
  • Detailed review and practice using the alphabetic index and tabular list of the ICD-9-CM
  • Comparison between ICD-10 and ICD-9
  • Basic claims processes for medical insurance and third-party reimbursements
  • Completing common insurance forms, tracing delinquent claims, and appealing denied claims
  • Students should have or be pursuing a high school diploma or GED.
  • There are several National Certification exams that are available to students who successfully complete this program:

National Certification

Students who complete this Western Kentucky University Medical Billing & Coding program will be prepared to sit for the American Academy of Professional Coders (AAPC) - Certified Professional Coder Exam (CPC or CPC-H Apprentice); the American Health Information Association (AHIMA) Certified Coding Associate (CCA) exam and the National Healthcareer Association (NHA) Billing and Coding Specialist Certification (CBCS) exam. Although there is no state approval, state registration or other state requirements for this program, students who complete this Medical Billing & Coding program at Western Kentucky University will be prepared and are eligible to sit for these AAPC, AHIMA and NHA national certification exams. Students who complete this program can and do sit for these certification exams and are qualified, eligible and prepared to do so. Western Kentucky University will work with each student to determine which national certification exam works best with each particular student and register the student for that exam.

 

Medical Administrative Assistant

Course Contact Hours: 50 + Clinical Externship

Student Tuition: $1,399 (textbooks included)

Externship: 40 hours 

Request More Information


Medical Administrative Assistant Course

Click Here to Register for Self-Paced Online Format

Online courses are available to begin on demand.


Medical Administrative Assistant

Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings.

Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. Employment of a medical assistant is expected to grow an impressive 34% by 2018.

This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. A great course for physicians medical office professionals! This program prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry. It provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career.

This course covers the following key areas and topics:

  • Interpersonal skills, medical ethics, and basic medical law
  • Telephone techniques and skills for scheduling appointments
  • Medical terminology
  • Basics of insurance billing and coding
  • Medical records management and management of practice finances

National Certification

Students who complete the Western Kentucky University Medical Administrative Assistant program will be prepared to sit for the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) exam. Although there are no state approval, state registration or other state requirements for this program, students who complete this Medical Administrative Assistant program at Western Kentucky University will be prepared and are eligible to sit for this national certification exam. Students who complete this program can and do sit for the NHA - CMAA national certification exam and are qualified, eligible and prepared to do so. Western Kentucky University works with each student to complete the exam application and register the student to take their national certification exam.

Although not a requirement of this program, once students complete the Medical Administrative Assistant program they have the ability to participate in a clinical externship and/or hands on practicum so as to practice the skills necessary to perform the job requirements of a Medical Administrative Assistant. Students will be assisted with completing a resume and/or other requirements necessary to work in a hospital, physicians practice, clinic and/or with other healthcare organizations. All students who complete this program are eligible to participate in an externship and will be placed in a healthcare organization near their location. Western Kentucky University works with national healthcare organizations and has the ability to place students in clinical externship opportunities nationwide. 

 

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Course Formats

This hybrid product offers the convenience of a mostly-online solution combined with the hands-on educational experiences that you need to be successful. The hybrid format includes:

  • Set enrollment sessions with scheduled start/end dates and dedicated program sections
  • Established program schedules and structure to keep students on pace
  • Assigned Instructors tasked with moving the class through the planned syllabus
  • Access to pre-recorded lectures to make it easy to study ahead or review topics
  • Graded discussion forums, assignments, challenging assessments and interactive activities to ensure students are on track for success
  • Scheduled on-site lab sessions for students to gain hands-on skills*
  • National certification and/or industry credentialing opportunities
  • Externship opportunities to gain real-world experience and prepare for employment* (optional)

*IMPORTANT: These programs include on-campus labs as well as externship opportunities with local employers. Both of these elements will be scheduled consistent with community health guidance to ensure the health and safety of all students, instructors, and support staff.

The classroom format is fully in-person with a live instructor who will help keep students on track. It is important to attend every class session. All materials needed for the course will be provided. If appropriate for the course, the schedule will include on-site lab sessions for students to gain hands-on skills. (For courses that include an externship, the externship hours will begin after completion of the course. Externships are optional, but recommended and highly beneficial.)

Some classroom-format courses include the opportunity to take the certification exam on the last day of class. The exam fee is an additional cost.

This format is available upon request. It is self-paced, and taken as an individual. Hands-on experience (often required as a pre-requisite for professional certification exams) is from previous experience or through the externship – no labs are held for online students. Students should plan to spend an amount of time equivalent to the “Course Contact Hours” learning the online content. Upon completion of the course content, the student will be eligible to begin the externship and to take the associated certification exam, if desired. Use the contact form above to inquire about availability.

 

Frequently Asked Questions

These courses lead to professional certification opportunities rather than college/university degrees, and are not eligible for the same financial aid.

You may qualify for funding through CareerTeam, Vocational Rehabilitation, and similar programs. Contact your local office to determine if you qualify:


You also have the option to apply for an education loan for the cost of the course.

Apply for a Sallie Mae Loan

  • For the type of loan, select Career Training (and NOT undergraduate)
  • For the name of the school, select Western Kentucky University - Non Credit Program
  • Be sure that the amount of the loan exactly matches the cost of the course. No additional taxes, fees, or other costs will be charged.

In order to allow time for shipment of materials and receipt of instructions for accessing online portions of the course, students should be registered at least one week before the course start date.

Refer to the individual course descriptions for the specific certification and certifying organization. Each organization establishes the guidelines for their exam and procedures may vary. For example, some organizations require exams to be taken at recognized testing centers. Additional information is available on the websites of the certifying organizations, please ask for assistance if needed. Note that exam fees are not included in the cost of the course. 

Follow this link to review the full refund policy. 

System Requirements

Windows Users:

  • Windows 8, 7, XP or Vista
  • 56K modem or higher
  • Soundcard & Speakers
  • Firefox, Chrome or Microsoft Internet Explorer

Mac OS User:
  • Mac OS X or higher (in classic mode)
  • 56K modem or higher
  • Soundcard & Speakers
  • Apple Safari

iPad Users:

Due to Flash limitations, eLearning programs are NOT compatible with iPads


Screen Resolution:
We recommend setting your screen resolution to 1024 x 768 pixels.

Browser Requirements:
System will support the two latest releases of each browser. When using older versions of a browser, users risk running into problems with the course software.

  • Windows Users:
    • Mozilla Firefox
    • Google Chrome
    • Microsoft Internet Explorer
  • Mac OS Users:
    • Apple Safari
    • Google Chrome Mozilla Firefox
      • Suggested Plug-ins:
        • Flash Player
        • Real Player
        • Adobe Reader
        • Java

 

Ready to become a registered nurse?

The WKU School of Nursing has an accredited BSN program for students interested in becoming an RN with a 4 year degree. 

Learn More

 


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 Last Modified 9/24/21