Western Kentucky University

Frequently Asked Questions

Frequently Asked Questions

What is the Academic Advising & Retention Center?

The Academic Advising & Retention Center (AARC) is a tremendous resource for WKU undergraduate students to utilize during their time on The Hill. AARC provides a wide range of academic services to undergraduate students. The Center coordinates academic advising activities among undergraduate colleges and academic departments for undergraduate students. At WKU academic advising is required for all associate and baccalaureate degree-seeking students until graduation. AARC advises all Exploratory/Generally Undecided students and helps these students plan for their potential major.

The Learning Center (TLC) and the Best Expectation Programs (BEP) are initiatives of the Academic Advising & Retention Center. At TLC, WKU undergraduate students provide free peer-to-peer course specific tutoring. Currently enrolled WKU students should make appointments for one-on-one tutoring via our online scheduling system or call (270) 745-6254 and we will make a tutoring appointment for you. In addition to tutoring course specific content, TLC offers assistance with academic skill areas such as note taking, time management, test taking skills, etc. TLC is also host to a number of other programs and services including: The Academic Advantage Series: Workshops for Success, Peer Assisted Study Sessions (PASS), a 32 machine Dell computer lab for academic projects only, and black & white printing.

BEP teaches students the importance of positive study habits, time management, and provides academic support to help students be independent and successful learners. These academic services offer participating students the opportunity to better prepare and adapt to college life and to improve their academic skills and performance in college courses.

How can I find out who my advisor is?

After logging into TopNet, students will click on the "Student Services" tab. After clicking on this link, students should click on the "Registration" tab followed selecting the "View Advisor Information." tab. This link will provide the advisors name, phone number, email address, and office location so the student may contact the advisor.

If you believe you have the wrong advisor assigned to you, please contact the Academic Advising & Retention Center at (270) 745-5065. If you are requesting a change in advisor, please fill out the Change of Major/Minor/Advisor form.

How do I change my major/minor/advisor?

Changes in majors, minors, concentrations, and advisors are made upon request by students. Students must submit a Major, Minor, Concentration, Advisor Change Form to the academic department that administers the student’s chosen program. This form is available online for students in TopNet. Once in TopNet, click on Student Services, Student Records, and finally Change of Major, Minor, Concentration, Advisor. This form will walk the student through the process and give them the opportunity to correct any errors prior to printing the form. After printing the form, students are required to bring the form to the department listed on the form for requested signatures. Regional Campus students should bring the form to their Regional Campus advisor for processing.

Students with approved undergraduate degree programs on file in the Office of the Registrar may change their major(s) and/or       minor(s) by filing an approved, revised program or an Undergraduate Degree Program Change Form with the Office of the Registrar. For further information please contact the Academic Advising & Retention Center at (270) 745-5065.

I am taking all of my classes at a Regional Campus. Am I required to see an advisor at the main campus in Bowling Green?

Generally the answer is no. There are advisors at Glasgow, Owensboro, and Elizabethtown/Fort Knox loctations to work with you on the requirements of general education and majors offered at each of the Regional Campuses. There are Colleges within WKU that will occassionally send an academic advisor to the Regional Campuses to advise students for specific programs. For more information on those program, please do contact the main office of the Regional Center in which you are enrolled. 

I will be attending on a part-time basis (fewer than 12 hours) in the fall: is academic advising mandatory?

Yes. All degree-seeking undergraduate students must meet with an academic advisor prior to registration for classes until degree completion. 

What is an iCAP and how do I run one for myself?

iCAP is an acronym for Interactive Curriculum and Academic Progress. Students can obtain personalized, interactive audits displaying progress toward a selected degree. An audit shows all the requirements needed to fulfill a major, minor or concentration and displays the transfer and WKU courses that have been used to satisfy those requirements. Students can run "What-If" audits to compare their coursework against other majors.

To run an iCAP students must first log into TopNet using their Net ID and password. Click on the Student Services tab, then iCAP (Interactive Degree Audit), then Submit Audit. You will then be required to select your desired options and finally Run Audit. Select View Submitted Audits and click Refresh until your audit appears. You may also view a video tutorial on how to run an iCAP here.

How long do I have to change a class from credit to audit?

Auditing a class means that you will be required to show up to class, participate, and complete all assignments, but you will not receive credit for the class.

You can sign up to audit a class without special permission prior to the first day of the term. After that time, the instructor must grant permission for you to audit a class by signing the course audit form. You should obtain this form in the Office of the Registrar, complete the form, obtain the instructor's signature, and return the form to the Office of the Registrar prior to the deadline for changing from credit to audit, printed in the Academic Calendar in the Registration Guide.

What is Academic Renewal?

Academic renewal prevents the voided coursework from counting toward graduation and the computation of the grade point average; however, the voided coursework will remain a part of the transcript. Qualified undergraduate students must not have attended any accredited college or university for at least two consecutive years and must have a cumulative grade point average, since readmission, of at least 2.0 (with no grade below "D"), computed at the end of the term in which the student completes a minimum of 12 semester hours of courses numbered 100 or above.

The student must petition the Registrar in writing to request academic renewal, indicating whether one semester or all previous coursework is to be voided. No student may declare academic renewal more than once.

How does repeating a course work?

An undergraduate student is permitted to repeat a maximum of 6 courses. Only 6 of the hours or 2 courses, whichever comes first, in which a grade of "C" or above has been earned, may be repeated. It is the student's responsibility to notify the Office of the Registrar when a course has been repeated.

Credit for a course in which a grade of "F" has been received can be earned only by repeating the course in residence unless prior approval is given by the head of the department in which the course was taken. A course in which a grade of "D" has been received may be repeated at another accredited institution.

If a course is repeated, only the second grade will be counted in computing the grade point average; if the course is repeated a second time both the second and the third grades will be used in computing the grade point average. The grade received for each attempt will continue to appear on the student's academic record. A student may attempt a single course no more than three times.

Your first attempt is indicated as excluded if an "E" is in the "R" column of your transcript. You may view this on your student transcript by going to TopNet. Go to TopNet, login and view Student Services, Student Records, Unofficial Transcript.

 Last Modified 11/7/13