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Western Kentucky University

Student Resource Portal

WKU Online

Suite 120, Knicely Center
2355 Nashville Road
Bowling Green, KY 42101
(270) 745-5173
Toll Free: 888-4WKUWEB
(888-495-8932)
learn.online@wku.edu
www.wku.edu/online

WKU On Demand

Garrett Conference Center 101
1906 College Heights Blvd
(270) 745-4158
Toll Free: 800-535-5926
ondemand@wku.edu
www.wku.edu/ondemand

Testing Center

Garrett Conference Center 108
1906 College Heights Blvd
Bowling Green, KY 42101-1084
Toll Free: 1-800-544-2280
dltesting@wku.edu
www.wku.edu/testing

Student Grievance Contact Information for Individual States

Alabama

  Alabama Commission on Higher Education
  Telephone:  (334) 242-1998
  Fax: (334) 242-0268
  http://www.ache.state.al.us/

Alaska

  Alaska Commission on Postsecondary Education
  Telephone: (907) 465-2962
  Fax: (907) 465-5316
  http://akadvantage.alaska.gov/

Arizona

  Arizona State Board for Private Postsecondary Education
  Telephone: (602) 542-5709
  Fax: (602) 542-1253
  http://azppse.state.az.us/student_info/compliance.asp

Arkansas

  Arkansas Department of Higher Education
  Telephone: (501) 371-2000
  ADHE_Info@adhe.edu  
  http://www.adhe.edu/SiteCollectionDocuments/AcademicAffairsDivision/ICAC%20Rules%20and%20Regulations/APPENDIXJ.pdf

California

  Bureau for Private Postsecondary Education
  Telephone: (916) 431-6959
  Fax: (916) 263-1895
  http://www.bppe.ca.gov/forms_pubs/complaint.pdf

Colorado

  Colorado Department of Higher Education
  Telephone: (303) 866-2723
  Fax: (303) 866-4266
  http://highered.colorado.gov/Academics/Complaints/default.html

Connecticut

  Connecticut Board of Regents for Higher Education
  Telephone: (860)947-1801
  webmaster@ctdhe.org
  http://www.ctregents.org

Delaware

  Delaware Department of Education
  Telephone: (302) 735-4000
  Fax: (302) 739-4654
  http://www.doe.k12.de.us/

Florida

  Florida Department of Education
  Telephone: (850) 245-0505
  Fax: (850) 245-9667
  http://www.fldoe.org/cie/complaint.asp

Georgia

  Nonpublic Postsecondary Education Commission
  Telephone: 770-414-3300
  Fax: 770-414-3309
  http://rules.sos.state.ga.us/docs/392/5/06.pdf

Hawaii

  Department of Commerce and Consumer Affairs
  Telephone: (808) 933-0910
  Fax: (808) 933-8845
  http://hawaii.gov/dcca/ocp/consumer_complaint

Idaho

  Idaho Board of Education
  Telephone: (208) 334-2270
  Fax: (208) 334-2632
  http://www.boardofed.idaho.gov/policies/documents/policies/iii/iii_p_students_06-10.pdf

Illinois

  Illinois Board of Higher Education
  Telephone: (217) 782-2551
  Fax: (217) 782-8548
  http://www.ibhe.state.il.us/consumerinfo/complaint.htm

Indiana

  Indiana Commission on Proprietary Education
  Telephone: (317) 232-1320
  Fax: (317) 233-4219
  http://www.in.gov/cpe/2329.htm

Iowa

  Iowa College Student Aid Commission
  Telephone: (515) 725-3400
  Fax: (515) 725-3401
  http://www.iowacollegeaid.gov/

Kansas

  Kansas Board of Regents
  Telephone: (785) 296-4917
  Fax: (785) 296-7052
  http://www.kansasregents.org/resources/PDF/524-ComplaintProcedureandForm.pdf

Kentucky

  Kentucky Council on Postsecondary Education
  Telephone: (502) 573-1555
  Fax: (502) 573-1535
  http://www.lrc.ky.gov/kar/013/001/020.htm

Louisiana

  Louisiana Board of Regents
  Telephone: (225) 342-4253
  Fax: (225) 342-9318
  http://regents.louisiana.gov/assets/docs/ProprietarySchools/StudentComplaintProcedure.pdf

Maine

  Maine Department of Education
  Telephone: (207) 624-6600
  Fax: (207) 624-6700
  http://www.maine.gov/education

Maryland

  Maryland Higher Education Commission
  Telephone: (410) 260-4500
  Fax: (800) 974-0203
  http://mhec.maryland.gov/highered/acadaff/mhecstudentcomplaintprocess.pdf

Massachusetts

  Massachusetts Board of Higher Education
  Telephone: (617) 994-6950
  Fax: (617) 727-0955
  http://www.mass.edu/forstudents/complaints/complaintprocess.asp

Michigan

  Michigan Department of Energy, Labor & Economic Growth
  Telephone: (517) 373-1820
  Fax: (517) 373-2129
  http://www.michiganps.net/complaint.aspx

Minnesota

  Minnesota Office of Higher Education
  Telephone: (651) 642-0567
  Fax: (651) 642-0675
  http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi

  Mississippi Commission on College Accreditation
  Telephone: (601) 432-6198
  Fax: (601) 432-6225
  http://www.ihl.state.ms.us/mcca

Missouri

  Missouri Department of Higher Education
  Telephone: (573) 751-2361
  Fax: (573) 751-6635
  http://www.dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION.pdf 

Montana

  Montana University System, Montana Board of Regents
  Telephone: (406) 444-6570
  emorrison@montana.edu
  http://mus.edu/board/

Nebraska

  Nebraska Coordinating Commission for Postsecondary Education
  Telephone: (402) 471-2847
  Fax: (402) 471-2886
  http://www.ccpe.state.ne.us/PublicDoc/CCPE/

Nevada

  Nevada Commission on Postsecondary Education
  Telephone: (702) 486-7330
  Fax: (702) 486-7340
  http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm

New Hampshire

New Hampshire Postsecondary Education Commission
Telephone: (603) 271-3494
patricia.moquin@pec.state.nh.us
http://www.education.nh.gov/highered/

New Jersey

  New Jersey Commission on Higher Education
  Telephone: 1 (609) 588-3226
  nj_che@che.state.nj.us
  http://www.state.nj.us/bpu/assistance/complaints/

New Mexico

  New Mexico Higher Education Department
  Telephone: (505) 476-8400
  Fax: (505) 476-8453
  http://hed.state.nm.us/Complaint_3.aspx

New York

  Office of College and University Evaluation
  Telephone: (518) 474-2593
  Fax: (518) 486-2779
  http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

North Carolina

  North Carolina Community College System, Office of Proprietary School Services
  Telephone: (919) 807-7146
  Fax: (919) 807-7164
  http://www.nccommunitycolleges.edu/Proprietary_Schools/docs/PDFFiles/Complaint%20Procedures.pdf

North Dakota

  North Dakota State Board for Career and Technical Education
  Telephone: (701) 328-3180
  Fax: (701) 328-1255
  http://www.nd.gov/cte/

Ohio

  Ohio State Board of Career Colleges and Schools
  Telephone: (614) 466-2752  
  Fax: (614) 466-2219
  http://scr.ohio.gov/ConsumerInformation/FilingaComplaint.aspx

Oklahoma

  Oklahoma State Regents for Higher Education
  Telephone: (405) 225-9100
  communicationsdepartment@osrhe.edu
  http://www.okhighered.org/

Oregon

  Department of Education - Private and Career Schools Office
  Telephone: (503) 947-5600 
  Fax: (503) 378-5156
  http://www.ode.state.or.us/search/page/?=325

Pennsylvania

  Pennsylvania Department of Education, Division of Program Services
  Telephone: (717) 783-6137
  Fax: (717) 783-6139
http://www.education.state.pa.us/portal/server.pt/community/compliance/7467/division_of_compliance_complaints_questions_and_answers/508846

Puerto Rico

  Puerto Rico Council on Higher Education
  Telephone: (787) 641-7100
  Fax: (787) 641-2573
  http://www.ce.pr.gov/

Rhode Island

  Rhode Island Board of Governors for Higher Education
  Telephone: (401) 456-6008
  dgrossman-garber@ribghe.org
  http://www.ribghe.org/default.htm

South Carolina

  South Carolina Commission on Higher Education
  Telephone: (803) 737-2260
  Fax: (803) 737-2297
  http://www.che.sc.gov/AcademicAffairs/License/Complaint_procedures_and_form.pdf

South Dakota

  South Dakota Board of Regents
  Telephone: (605) 773-3455
  http://www.sdbor.edu/

Tennessee

  Tennessee Higher Education Commission
  Telephone: (615) 741-3605
  Fax: (615)741-6230
  http://www.tn.gov/thec/

Texas

  Texas Higher Education Coordinating Board
  Telephone: (512) 427-6101
  http://www.thecb.state.tx.us/

Utah

  Utah Division of Consumer Protection
  Telephone: (801) 530-6601
  Fax: (801) 530-6001
  http://consumerprotection.utah.gov/complaints/index.html

Vermont

  Vermont State Board of Education
  Telephone: (802) 828-3135
  DOE-EdInfo@state.vt.us
  http://education.vermont.gov/index.htm

Virginia

  Out-of-State Postsecondary Education, State Council of Higher Education for Virginia
  Telephone: (804) 371-2285
  Fax: (804) 225-2604
  http://www.schev.edu/schev/formsIndex.asp#pope

Washington

  Washington Higher Education Coordinating Board
  Telephone: (360) 753-7869
  DAinfo@hecb.wa.gov
  http://www.hecb.wa.gov/

Washington DC

  Washington DC – Education Licensure Commission
  Telephone: (202) 442-4343
  Alternative Telephone: (202) 442-4465 
  http://app.dcra.dc.gov/about/index_bpla_education.shtm

West Virginia

  West Virginia Higher Education Policy Commission
  Telephone: (304) 558-4016 
  canderson@hepc.wvnet.edu
  http://wvhepcnew.wvnet.edu/index.php?option=com_content&task=view&id=224

Wisconsin

  Wisconsin Educational Approval Board
  Telephone: (608) 266-1996 
  Fax: (608) 264-8477
  http://eab.state.wi.us/resources/complaint.asp

Wyoming

  Wyoming Department of Education
  Telephone: (307) 777-5712 
  samantha.mills@wyo.gov
  http://edu.wyoming.gov/

 

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 Last Modified 9/25/14