Video Surveillance
After numerous requests over the years WKU Information Technology has standardized video surveillance for the University and established a model to provide state of the art services to the campus community. These services are commonly used as a component of a well-designed security plan but that is not their sole application and can be used in several other ways to enhance operations. These services typically consist of:
- An initial discussion of client needs/requirements and overview of services.
- A detailed survey of the location(s) being discussed.
- Estimate of the project costs.
- Implementation of the solution via a fully end-to-end managed project.
- Training.
- Ongoing maintenance and monitoring* of the system.
Several departments and organizations at the University have already contracted with WKU-IT to obtain these services with much success. If you have a need for video surveillance services, please contact us by placing a case with the WKU-IT Helpdesk. An IT representative specializing in this service will promptly be in contact with you. If you feel your request is sensitive in nature, please contact Jeppie Sumpter by email at jeppie.sumpter@wku.edu to initiate the discussion.
*Note that WKU-IT is not responsible for the viewing of the video being captured either live or recorded. Viewing of the video is the client’s or client delegates’ responsibility. WKU-IT monitors system “health” to ensure it is operating properly.
Please contact the Helpdesk for more information.
Announcements
Helpdesk Summer Hours
The IT Helpdesk summer hours (running May 14 thru August 12) are Monday thru Friday 7:00 a.m. to 8:00 p.m. and Saturday noon to 8:00 p.m.Front Desk Relocation
During construction on Mass Media and Technology Hall third floor (starting May 14), the Technical Support Services front desk serving ResNet and Desktop Support will be located outside of MMTH 314.Systems Status
![]() | All Systems are OK |
Upcoming Training
| Date | Time | Title |
|---|---|---|
| 5/29 | 10:30am | Advanced OU Campus - Galleries and Foms |
| 5/29 | 1:00pm | Blackboard SafeAssign |
| 5/30 | 2:00pm | Intro to Desktop Video Conferencing |
Contact Helpdesk
- (270) 745-7000
- Submit a Request Online
- Live Chat
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