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Western Kentucky University

IT Division - Technical Support Services

Contact Information

If you need technical support, please contact the IT Helpdesk via phone at 270-745-7000, via live chat at http://www.wku.edu/it/chat/, or via online request through our Service Catalog at http://td.wku.edu/TDClient/login.aspx.

Address

1906 College Heights Blvd.#11069

Mass Media & Technology Hall 379

Bowling Green, KY 42101-1069

TSS Management

Lori Douglas, Director
     Phone: 270-745-2050
     Email: lori.douglas@wku.edu


Charles Plemons, Helpdesk Manager
     Phone: 270-745-2359
     Email: charles.plemons@wku.edu

Stephen Lancaster, Desktop Support Manager
     Phone: 270-745-2817
     Email: steve.lancaster@wku.edu


James Kennedy, TopperTech Manager 
     Phone: 270-745-6469
     Email: james.kennedy@wku.edu

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 
 Last Modified 8/4/15