WKU-IT provides all telephone services for the University including on-campus, local, long distance, and international calling services as well as voice mail service. In addition to those basic services many additional features are available. Contact us with your needs and we will see what we can do for you.
Please contact the IT Help Desk for support or more information about any campus telephone services, via Service Catalog https://td.wku.edu/TDClient, online chat http://www.wku.edu/it/chat/, or by telephone (270-745-7000).
Toll Free Service
In-Bound Toll-Free service allows toll charges for long distance calls to be charged to the called number instead of the caller. A local number is identified as the terminating number, and a toll-free service is assigned to it. The function of the terminating number is not affected, but calls to the toll-free service will ring on that extension.
For dialing international telephone numbers:
Dial 9 + 011 + Country Code + City Code + Number
Please note: WKU telephones are not initially setup with international calling capability.
Individual Use: The billing portal allows individual to view their charges and calls placed from their assigned number through the customer portal.
Department Use: The billing portal allows budgetary authority and/or designated personal to all telephone and cabling charges for their index.
You may now be able to solve your technical issue or question using our Knowledge Base. Click the heading to learn more.
With Apple releasing its newest OS in the Fall, we are receiving questions regarding when IT will support. Click the heading to learn more.
|All Systems are OK|
|9/1||2:00pm||Blackboard New Instructor Workshop|
|9/2||9:30am||Changes in Managing Blackboard Assignments|
|9/2||2:00pm||Adobe Connect Pro Training Workshop|
Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.
Note: documents in Excel format (XLS) require Microsoft Viewer,
Note: documents in Word format (DOC) require Microsoft Viewer,
Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,