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IT Division - Remote Assistance

Remote Assistance

  1. Enter your WKU ID or NetID in the box to the right.
  2. Enter your Code provided by an IT consultant in the box to the right.
  3. Click Continue.
  4. When prompted, download and install the small virus-free plug-in.
  5. When prompted, share control of your mouse and keyboard with your consultant.

Note: You are in full control of your computer and can override mouse and keyboard control. You may end screen-sharing at any time.

 

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WKU ID or NetID:
 
Fill out the field above, type the code you received from your consultant and click "Continue" below.
 
Code:
 
 

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 
 Last Modified 1/12/16