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IT Division - News

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Introducing TopperTech (July 7th, 2015)

Technical Support Services is excited to announce the re-branding of our ResNet operations to the WKU community as TopperTech.

Recycled Computer Program (July 2nd, 2015)

Technical Support Services is excited to announce a new program that allows departments to procure a gently used desktop computer for a reasonable cost.

New Web Dev Manager (July 1st, 2015)

Enterprise Applications and Programming has a new manager of the Web Development Group.

IT Support Standards (June 8th, 2015)

WKU's Technical Support Services department has published the IT Support Standards for faculty and staff. Please read the article for a link to the website.

Game Console Registrations Online! (September 11th, 2014)

Save yourself the phone call! Register your game console through our Service Catalog.

Annual Lab Print Allocation (August 11th, 2014)

The 2014-2015 academic year's free lab print allocation is available to use beginning August 11.

New Chief Information Technology Officer (August 1st, 2014)

IT has a new person, but a familiar face, in charge of the division.

New Service Catalog (August 21st, 2013)

For Fall 2013, the IT Division implemented a new online service request system allowing you to report problems and seek assistance online.

Expanded Live Chat Hours (July 10th, 2012)

The IT Helpdesk has expanded live chat support hours.

Front Desk Relocated (July 10th, 2012)

The front desk has been relocated.

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Introducing TopperTech

Technical Support Services is excited to announce the re-branding of our ResNet operations to the WKU community as TopperTech.

Recycled Computer Program

Technical Support Services is excited to announce a new program that allows departments to procure a gently used desktop computer for a reasonable cost.

New Web Dev Manager

Enterprise Applications and Programming has a new manager of the Web Development Group.

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 Last Modified 9/25/14