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Western Kentucky University
EMERGENCY ALERT SYSTEM:

WKU WEATHER ALERT:

Classes beginning at 4pm today on the WKU Bowling Green campus are canceled. ALL Thursday and Friday classes on all campuses are also canceled. Online classes will proceed as scheduled. WKU offices will be closed on Thursday, with essential personnel reporting.

WKU Owensboro closed at noon today (Wed., 3/4).

WKU Glasgow evening classes that begin at 5 pm today will be canceled and the WKU Glasgow campus will close at 7 pm.

WKU Elizabethtown-Fort Knox campus will close today at 3 pm and will remain closed Thurs., Fri, and Sat., March 5-7.

Should inclement weather make travel hazardous, residence halls will remain open until Saturday. Follow WKU Housing & Residence Life for updates.

The high school regional basketball tournament games scheduled for tonight have been canceled. Games will be rescheduled for Friday/Saturday. Follow WKU News for the latest updates. #WKUAlert

IT Division - IT Helpdesk

IT Helpdesk

The IT Helpdesk serves as the initial point of contact for technology support and provides the first level of response for technology-related problems and questions. Assistance may be requested by Submitting a Request Online, via live chat, or by calling 270-745-7000.

In many cases when you call the IT Helpdesk, a consultant will resolve your issue while you are on the phone, but it may be necessary to escalate to the appropriate area within IT for resolution. In either case, the consultant will work with you to gather the information needed to answer your question or help diagnose the issue you are calling about.

The IT Helpdesk is staffed during normal university business hours, as well as extended evening and weekend hours, and stands ready to provide support for a wide range of campus technology services.

Get Help at 270-745-7000.

Announcements

Game Console Registrations Online!

Save yourself the phone call! Register your game console through our Service Catalog.

Annual Lab Print Allocation

The 2014-2015 academic year's free lab print allocation is available to use beginning August 11.

Systems Status

Impaired or Limited AccessCATV
Impaired or Limited AccessTopnet
View Systems Status

Upcoming Training

Date Time Title
3/1010:00amMicrosoft Excel 2013 - Basics
3/122:00pmGiving Tests in Blackboard
3/162:00pmOU Campus CMS Training ver 10


Contact Helpdesk



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 Last Modified 9/24/14