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IT Division - IT Helpdesk

IT Helpdesk

The Information Technology Helpdesk serves as a single point of contact for technology support and can be reached in a variety of ways.

Need Help Now?

      Telephone – Call 270-745-7000.

      Chat – Connect live online.

      Self-Help – Search knowledge base for known solutions.

      Service Catalog – Submit a form to request assistance online.

      Manage My WKU Accounts – Lookup account information and reset passwords.

      Remote Assistance – Initiate screen sharing (requires single-use code from IT).

Additional Information

      Operating Hours – View normal and holiday schedules.

      Student Application – Apply for student employment.

      Twitter – Follow @WKUIT for latest information and alerts.

Announcements

Blackboard Upgrade

The Blackboard upgrade will be Sunday, June 25 and Monday, June 26, 2017. Blackboard will be unavailable during those dates.

Manage My WKU Accounts

New interface to look up and reset account information.

Systems Status

Upcoming Training

Date Time Title
3/82:00pmCustom Blackboard Session


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Note: documents in Excel format (XLS) require Microsoft Viewer,
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Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 
 Last Modified 2/22/17