Departments
Academic Technology
Academic Technology provides student computer labs, faculty support for instructional technology, support for the Blackboard system, assistance to departments running specialized computer labs, Technology Resource Center, and technology training for WKU faculty, staff, and students.
Administrative Systems and Applications
Administrative Systems and Applications provides help with most of the administrative systems on campus such as: Banner, BSR, TopNet, and InfoView.
Communication Technologies
The Communication Technologies Department provides and maintains a comprehensive voice and video communications system utilized to service the needs of Western Kentucky University faculty, staff, students, and correspondents.
Educational Telecommunications
The staff of Educational Telecommunications support public service, provide access to professional training, create content and distribute content in many unique ways to serve the university and the citizens of Kentucky.
Technical Support Services
Technical Support Services is dedicated to
serving the Western Kentucky University community by providing technology
support to all faculty, staff, students, alumni, and affiliates. The department
makes every effort to provide high quality services necessary to meet the
strategic goals of the University.
Vice President's Office
The Information Technology Division will continue to place specific emphasis on the use of information technology in student learning, faculty teaching, and staff productivity.
Announcements
Helpdesk Summer Hours
The IT Helpdesk summer hours (running May 14 thru August 12) are Monday thru Friday 7:00 a.m. to 8:00 p.m. and Saturday noon to 8:00 p.m.Front Desk Relocation
During construction on Mass Media and Technology Hall third floor (starting May 14), the Technical Support Services front desk serving ResNet and Desktop Support will be located outside of MMTH 314.Systems Status
![]() | All Systems are OK |
Upcoming Training
| Date | Time | Title |
|---|---|---|
| 5/29 | 10:30am | Advanced OU Campus - Galleries and Foms |
| 5/29 | 1:00pm | Blackboard SafeAssign |
| 5/30 | 2:00pm | Intro to Desktop Video Conferencing |
Contact Helpdesk
- (270) 745-7000
- Submit a Request Online
- Live Chat
Feedback
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