Communication Technologies
IT’s Communication Technologies Department provides and maintains a comprehensive voice and video communications system utilized to service the needs of the entire WKU community.
Voice/Telephone Services
- Campus Calling
- Local and long distance calling
- Voice mail
- Facsimile reception and transmission
- Campus main switch board
Wiring Services
- Wire communication pathways for the campus voice network and other signaling circuits
- Planning and engineering for telephone services
Audio Video Services
- Audio Video installation and design
- Campus wide Audio Video Technical Support Center
- Virtual Conferencing solutions including: video conferencing classrooms and conference rooms (IVS), hosted audio conferences, and desktop conferences
Digital Signage
- Advertising service for the campus community. Post WKU related content to multiple digital signage screens located on main and regional campuses.
- Design services available.
Network Services
- Wireless network
- Internet and voice connectivity
To view a complete list of all IT services please select the 'Services' link on the navigation menu above.
Announcements
Helpdesk Summer Hours
The IT Helpdesk summer hours (running May 14 thru August 12) are Monday thru Friday 7:00 a.m. to 8:00 p.m. and Saturday noon to 8:00 p.m.Front Desk Relocation
During construction on Mass Media and Technology Hall third floor (starting May 14), the Technical Support Services front desk serving ResNet and Desktop Support will be located outside of MMTH 314.Systems Status
 | All Systems are OK |
Upcoming Training
| Date | Time | Title |
|---|---|---|
| 5/29 | 10:30am | Advanced OU Campus - Galleries and Foms |
| 5/29 | 1:00pm | Blackboard SafeAssign |
| 5/30 | 2:00pm | Intro to Desktop Video Conferencing |
Contact Helpdesk
- (270) 745-7000
- Submit a Request Online
- Live Chat
Feedback
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