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IT Division - Chat Support

Chat Support

Please fill out the form below and click "Continue" to chat with us.

If you are having trouble getting the chat client to run, we recommend calling the IT Helpdesk at 270-745-7000 or using the Service Catalog.

We recommend using chat for requests such as:

  • Configuring email settings and Outlook tips
  • Password resets
  • Account requests
  • Subscribing/unsubscribing from mailing lists

Not all requests can be effectively addressed via chat and may result in a ticket creation for the IT Helpdesk team to contact you via phone or remote assistance.

Systems Status

Chat Support Hours

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 
 Last Modified 5/16/16