IT Division - Live Chat Support

Welcome to WKU's IT Chat Support.

Chat is offered 7:30 am - 2:30 pm Central Time, Monday through Friday.

We recommend using WKU Chat for requests such as:

• Configuring email settings and Outlook tips
• Password resets
• Account requests
• Subscribing/unsubscribing from mailing lists

There are some limitations to be aware of:

• WKU Chat requires both Java and Flash to run.
• No mobile chat clients exist.
• If you are having trouble getting the chat client to run, we recommend calling the IT Helpdesk at 270-745-7000 or submitting an online request.

After clicking the "Chat Now" button below, you will be prompted to enter your Name, WKU ID Number, and your question. If available, a consultant will be with you momentarily.