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IT Division - Chat Support

Chat Support

Please fill out the form below and click "Chat with a Representative" to chat with us.

If you are having trouble getting the chat client to run, we recommend calling the IT Helpdesk at 270-745-7000 or using the Service Catalog.

We recommend using chat for requests such as:

  • Configuring email settings and Outlook tips
  • Password resets
  • Account requests
  • Subscribing/unsubscribing from mailing lists

Not all requests can be effectively addressed via chat and may result in a ticket creation for the IT Helpdesk team to contact you via phone or remote assistance.

Systems Status

Chat Support Hours

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 
 Last Modified 8/30/16