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IT Division - IVS Audiovisual

Audiovisual Technical Support Center

The Audiovisual Technical Support Center is WKU’s call center for Interactive Video Classes, Classroom Technology, Desktop Video Conferencing, and all other A/V Technology throughout the WKU campus. The support center provides basic customer support by documenting your problems, trouble-shooting (IVS classes), and helpdesk case tracking.

 

Hours

Fall and Spring Semesters

  • The A/ V Technical Support Center operates Monday – Friday (some Saturdays, depending on class schedule), 8:00 am – 8:00 pm (Fall and Spring Terms).

Winter and Summer Semesters

  • Winter and Summer Terms, operating hours are 8:00 am – 4:30 pm or when IVS classes are in session.

 

Support Provided:

  • IVS Classrooms/IVS Conference Rooms
  • Desktop Video Conferencing (Adobe, Skype, etc.)
  • Classroom Technology (projectors, document cameras, speakers, classroom computers, etc.)
  • Other A/V Technology

 

Contact

For questions or problems relating to A/ V across WKU, please call the Audiovisual Technical Support Center at 270-745-3809. We will take your information and route your case to the appropriate technical personnel.

Cool Metal Medical Bag

 

Announcements

2016 UBTech Conference

AVS’s Dr. Tamela W. Smith presented at the 2016 UBTech Conference, a leading national summit on technology and leadership in higher education.

Voice System Migrations

Several buildings will be migrated to the new Cisco phone system over the summer months.

Systems Status

Upcoming Training

Date Time Title
7/129:00amAdobe Connect Pro Training Workshop
7/2010:00amAdobe Connect Pro Training Workshop


Contact IT Helpdesk

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 Last Modified 4/21/16