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Western Kentucky University

IT Division - Adobe Connect


Adobe Connect Pro

Three people using Adobe Connect Pro


Adobe Connect Pro is a web conferencing solution for online meetings and webinars used by education, business, and government agencies. It is based on the Adobe Flash technology already installed on virtually all Internet-connected computers, making it possible to engage in powerful synchronous interaction without cumbersome downloads. Joining a meeting is as easy as entering the room’s URL in a browser such as Internet Explorer, Firefox, or Safari.



Adobe Connect Pro has full functionality on both Windows and Mac computers.  Applications are also available to access meetings with iOS, Android, or BlackBerry.

To check your computer's compatibility, visit an example room, check firewall exceptions, and check technical requirements, go to our Technical Information page.


Self Help
  • Many resources are now available in our LH column under Host/Faculty Self Help Topics.
  • Clicking here will take you to tutorials generated by Adobe.  Feel free to check them out.  Contact us if you have any questions. 


For more information, call AVS Support at  270-745-3809 or submit a TD ticket for Adobe Connect.

For technical support, call the IT Help Desk at 270-745-7000.


General Resources

Adobe Connect Add-In

Adobe Connect Pro Login

Video:  Audio Setup Wizard

Blackboard Login

Example Meeting Room

Helpful Hints

Host Check-List

Using Adobe Connect on Mobile Devices

Visual QuickStart Guide for Hosts


Use our Self-Help Topics &

 Guides to Host a Successful ACP Meeting


Student/Participant Resources

Accessing Your Adobe Class Session

How to Login from Blackboard  

Visual QuickStart Guide for Participants


Adobe Training Resources

Adobe Connect Pro video tutorials by Adobe TV


Leading a Web Meeting

Best Practices for using Adobe Connect Pro

Best Practices for a Virtual Classroom



Request an Account

Click to request an Adobe Connect Pro account.  Use your Net ID and password to access the IT Service Catalog.  Once logged in, click the Request tab.  In the Search box to the right, type in Adobe Connect.  Select 'Create Account' and complete the ticket.   A member of the AVS team will contact you to schedule an ACP Training session.

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 9/18/15