Western Kentucky University

IT Division - Accounts

Email Accounts

WKU users are issued an email account in various ways depending on type of user.



Employee Email

Employees are automatically issued MS Exchange email accounts upon entry to the Banner Human Resources System after being hired.  Access to Exchange is supported using the Outlook client or via the web at: http://webmail.wku.edu.  Email addresses for employees are in the format of firstname.lastname@wku.edu.  For more information on your NetID, please visit our NetID Account page.

Student Email

Students are issued a TopperMail email account within 24-48 hours after their initial course registration.  Students do not get an email account upon admission to the University, they must register for classes first.  Students should access email using their TopperMail email address (aka Windows Live ID) at http://webmail.wku.edu.

Visit TopperMail Accounts


Alumni Email

Alumni email accounts are available to qualifying Alumni.  Apply for or manage your Alumni account by visiting our Alumni Email for Life page. Newly graduated students keep their TopperMail email for life automatically as long as they access it at least once every three months.  Alumni should access email using their TopperMail email address (aka Windows Live ID) at http://webmail.wku.edu

Visit TopperMail Accounts


Shared (Generic) Exchange Email

To change the password for Exchange generic accounts please visit the Exchange Generic Accounts Change Password page.


Retiree Email

Retiree email accounts will remain active and available for use by the retiree upon retirement.  Retirees must access the account every 6 months to keep it active.  This applies only to employees officially classified as "Retirees" by Human Resources.  If you have questions about whether you are officially classified as a "Retiree", please contact Human Resources @ (270) 745-5360.  Email addresses for retirees are in the format of firstname.lastname@wku.edu.  Retirees should login to email using their NetID and password at http://webmail.wku.edu.  For more information on your NetID, please visit our NetID Account page.


Affiliate Email

Affiliates are issued email accounts via a special process. Please call the IT Helpdesk @ (270) 745-7000.

 Last Modified 7/23/13